Only Problem we had was getting a receipt for the work done
By Pat W, Edinburgh, 15 June 2021
Awesome customer service. Thomas went above and beyond my expectations and delivered a 1st class experience. Highly recommended
By Nic W, South Queensferry, 04 June 2021
I couldn't have been happier with the service and the result. Very professional and a thorough job. Nothing was too much trouble. Delighted with my floor which now looks brand new again!
By Sharon B, Haddington, 26 May 2021
I’ve already recommended a friend.
Friendly, efficient service with reasonable prices.
By Nicola B, Edinburgh, 06 May 2021
It was a pleasure to work with Tom. It was a tricky job in a Victorian building and a Victorian tiled floor but he wasn’t put off by that and worked hard to find a solution. He is obviously very interested in his work and takes pride in it. We really appreciated his approach.
By Zoe G, Edinburgh, 23 April 2021
Arrived when they said they would , did job efficiently and left a clean and tidy finish .
Excellent Stuff !
By David B, East Ayrshire, 22 March 2021
I am sorry I am so late in providing my feedback. I think it was November that Thomas came to clean up my shower. He did a fantastic job from start to finish. He responded to my initial query within 24 hours.I sent him photographs and he came back with a quote instantly. He arrived on time as planned and worked away all morning. He was completely compliant with all Covid safety precautions. He left the shower like new. All the tiles beautifully cleaned and the grouting replaced as required. It was all sealed and has been easy to keep clean since then following Thomas' advice. Thomas was an absolute pleasure to deal with and I enthusiastically recommend him to you.
By Isabel W, Edinburgh, 22 February 2021
Thank you! Very happy with my tiles!
By Meghan C, Uphall, 13 December 2020
We had both Thomas and Steven working to seal and grout where necessary to stop any problems with our showers.
They worked tirelessly until the job was finished.
They were both extremely courteous in their manner and were wearing masks at all times.
I would recommend them without hesitation.
By Ingrid M, Stirling , 10 December 2020
Thomas - Care and attention to detail. A wonderful job. Highly recommend
By Maureen T, Edinburgh, 08 December 2020
Cleaned and repaired small area of Victorian tiling in hallway - excellent job.Looks great.
By Peter O, Edinburgh, 08 December 2020
Good communication. Arrived on time. Neat job.
By K W, Edinburgh, 17 November 2020
Very pleased with the restoration of our porch tiles. Would recommend Thomas to friends and family.
By Sheelagh W, Stirling, 05 October 2020
Thomas was very helpful, keeping us informed at each stage of the work of what he would be doing and why. Timewise, he was flexible and fitted in with our timetable. He is friendly and professional and we are very happy with the outcome. Many thanks. Sue
By Susan C, Edinburgh, 14 September 2020
great info on website, great follow up with person with good advice, product worked great-floors look super!
By Matthew K, Edinburgh, 08 September 2020
Delighted with the work carried out by Thomas. It looks great and such a difference to before, thanks again!
By Rebecca M, Edinburgh, 10 July 2020
A very thorough and professional job-would happily use the team again!
By Richard S, Edinburgh, 18 June 2020
Thoroughly happy with the job, the balcony tiles look great and would certainly recommend tile doctor. 05/06/2020.
By Jamie P, Edinburgh, 05 June 2020
The contractor and his assistant were prompt and very pleasant and friendly. They did a great Job and I am very pleased with the work and would happily recommend them to anyone looking for tiling work.
They cleaned up after they had completed re-grouting and left no mess.
My wife was very impressed with the whole experience
By Duncan M, Wallyford, 25 September 2019
Floor came up beautifully, like new apart from 3 marks made by moving of heavy chair. Thomas said he could grind it out but we didn’t do this. I told Thomas that a chair would cover it but perhaps I should have let him do this as it would then be completely unmarked. My fault- Thomas did offer.
Could this still be done ?
Thomas Wilson and Thomas who did the work were both professional and polite throughout their visits. They took great care.
Liz Cunningham ( from Greenock)
By Elizabeth C, Dalmenny Station, 19 September 2019
Great job completed in two days. The encaustic tiles look as good as the day they were originally laid! Very happy to recommend to others.
By Richard S, Edinburgh, 02 August 2019
Very efficient and polite. Not one speck of dust or mess to clean up
By Pauline D, Edinburgh, 23 July 2019
Great work done to a high-quality finish.
By Adam S, Edinburgh, 19 July 2019
Excellent job at a good price. Would definitely use again.
By Mark C, Edinburgh, 20 March 2019
We were delighted with the work which transformed our bathroom and kitchen; indeed they both now look brand new.
By Richard H, Edinburgh, 05 February 2019
The lads did an excellent job. They arrived at the stated time, they were very professional.
By Debi B, Balerno, 15 January 2019
Pleasant to deal with, clear communication and satisfactory job
By Stewart B, Edinburgh, 08 August 2018
They came and did the work as planned. Suggested a few changes that were smart, and carried out the work vert neatly. Very satisfied with the job.
By Simon W, Bruntsfield., 15 July 2018
very happy with the work done and the way it was done
By Alasdair S, Edinburgh, 12 July 2018
Arrived bang on time and worked tirelessly all day. The bathroom practically looks brand new. I confess I was slightly sceptical beforehand but I'm really impressed with the results.
By Chris L, Edinburgh, 06 July 2018
Very professional and knowledgable. Great work
By Lynda P, Broxburn, 22 June 2018
Very pleased. A very pleasant and professional young man. Many thanks
By Mrs L, Edinburgh, 20 June 2018
An absolutely excellent job done by Thomas Wilson. Very professional and lovely to have some clean tiles again. Many thanks. I'll happily recommend Tile Doctor and Thomas in future.
By Fiona R, Edinburgh, 20 June 2018
Thomas was really friendly and professional, and did a fantastic job on our flagstone floor. Thank you so much - it looks fab!
By James M, Edinburgh , 19 June 2018
The work was carried out quickly and our shower now looks really good.
By Elizabeth A, Edinburgh, 06 April 2018
i was very pleased with the service provided, thomas contacted me promptly,he turned up bang on time with steven, and the work was completed within 3 hours and to a great standard.
I was worried that the grotty sealant around the bottom of the shower would be a problem, but not at all, it was all cut out and the finished result looks great.
Really pleased with the price and service, i suppose time will tell how it stands up, but i am satisfied that if i need it redone, i only have to give thomas a ring and he will sort it.
Can highly recommend
By Dave C, Livingston , 23 March 2018
The work was completed quickly and efficiently to a very high standard. Thomas managed to fit in the work much quicker than I originally expected which was very much appreciated.
I would have no hesitation in recommending this service which has completely transformed a very tired ensuite.
By Vicky M, Livington, 23 March 2018
The tile job I had to do was a tricky one and Thomas has shown real commitment to getting the work done well- including coming back to my home, on request, to finish parts of the cleaning job that needed a little extra attention- I have been impressed.
By Mark C, Edinburgh, 22 January 2018
Nice couple of lads. They worked well and the result looks good.
Thomas Wilson/his partner contacted us on the day we we went looking for Tile Doctor in our area.Appointment arranged quickly.
By Mr D, New Haven, 11 October 2017
Thank you for doing a wonderful job, much appreciated.
By Rebecca M, Morningside, 06 October 2017
Very professional job with the process clearly explained and the time frame discussed to our satisfaction. The team arrived at the time promised and completed the job in the expected time frame. The flagstone floor looks great - overall an excellent experience.
By Mr G, Edinburgh, 12 July 2017
I was very happy to have Steven in my house, he was polite, good at communicating and I new exactly what was going on. He was also very patient with my busy house hold full of children!
By Beatrice C, Musselburgh, 13 May 2017
A job well done
By Graham B, Edinburgh, 12 April 2017
The work was sensibly priced. The service was prompt and friendly. The work was efficient and of good quality. So, I'm a happy customer.
By Morag W, Edinburgh, 24 March 2017
My limestone floor looks better than it did when laid, 2 lads worked very hard and i couldnt fault them on anything, would highly recommend
By Mike C, Edinburgh , 21 February 2017
Flagstone floor in kitchen looking very good. Excellent job and very clean and tidy.
By Christian B, Edinburgh, 18 February 2017
I am very pleased with the work that has been carried out on my tiled floor. Both guys were very professional and I would definetly recommend them .
By Susan H, Edinburgh, 15 February 2017
Steven contacted me quickly and we booked my job in. My slate kitchen floors grout was discoloured so we agreed they would clean and stain the grout. Thomas came and carried out the work, he was excellent very happy with he work and his attitude was first class. Would highly recommend.
By Anne-marie D, Linwood. , 24 October 2016
We have used Tile Doctor before to do a partial regrouting and general clean-up of our fully tiled bathroom. I was glad the same chap came to do it again. Very clean work. Very reasonably priced I thought considering the time the guy was at our house. I would highly recommend and would definitely use again.
By William T, Bishopbriggs, 07 October 2016
We are very happy with the work done on our very old slate floor, it looks so much better. The two lads were very professional and everything went according to plan. We are definitely happy to recommend this service to others.
By Sarah N, Edinburgh, 03 October 2016
I was very impressed with Thomas's attitude and liked his manner. He was sure he would be able to take the resin/polyurethane off our stone flagged hall floor but when he and Stephen arrived the job was too much for them. They told us they tried as many as 9 different chemicals to remove something that had been applied many years before. Their attempt left our hall floor in more of a mess than it had been! They refused payment and left.
Fortunately for us we found another firm who were familiar with the substance and had dealt with the problem in the past. In only one day the stone was restored to its original colour and patina. I would suggest that Thomas somehow finds out what the product was that was used. We were told that for a while a company were going around Edinburgh applying this horrible substance to the original stone floors. The company we eventually found had found the correct chemical to remove the stuff.
By Judith S, Edinburgh, 27 September 2016
Excellent work would highly recommend.
By Garry M, Edinburgh, 12 August 2016
By Mcqueen , Edinburgh, 12 July 2016
Very professional service. Emails to and from Russell also very useful.
By Angela F, Dunblane, 17 August 2015
Great job restoring the old victorian tiles hidden for a long time under layers of paint and carpet.
By Stefan P, Edinburgh, 15 August 2015
Guys were very professional, neat and tidy. Would definitely have them back!
By Cath G, Edinburgh, 02 July 2015
Happy to recommend the Tile Doctor. My bathroom and kitchen floors look like new now, and the shower/bath sealant replacement was also excellent.
High standard of work and very satisfied.
By Calum M, Edinburgh, 27 March 2015
Wow what a transformation. I'm delighted.
By Vicky M, Edinburgh, 25 March 2015
I never thought my limestone floor could look as good after 12yrs..... The two young lads from Glasgow were SO friendly, well mannered typical west coasters :) felt like I'd known them all my life ??
By Lynn L, Dalkeith, 07 March 2015
A very good job.
By Derek B, Edinburgh, 27 January 2015
The job was carried out very well indeed .
By Lillian H, Dunfermline, 14 January 2015
After the tiles were cleaned and regrouted out bathroom looked like new. Very professional service and very clean while doing their work and when they were finished. Would not hesitate to recommend them.
By John C, Edinburgh, 17 December 2014
Floor in our communal close came up looking great. Better than any of us had expected. Thank you for your work.
By Lorraine M, Edinburgh, 14 December 2014
Floor looks great. Better than it looked even before the fire happened.
By Mr N, Edinburgh, 18 November 2014