I contacted Paul Wales at the Tile Doctor to return to life a Fume Emparador marble floor that had been in-situ during a full house renovation. Paul was excellent and really easy to deal with. The tiles looked incredible after he’d finished, and I would have no hesitation in recommending him to anyone wishing to bring their stone flooring back to gleam. Samuel, Tredunnock
By Sam , Usk, 04 May 2022
Julian Iacono was great. Always on time and finished exactly when said he would and can not fault work done. Looks as good as new and really pleased with renovation. Would highly recommend him to anyone and nice bloke to be around. Very professional.
By Duncan O, Chepstow, 12 October 2021
Professional and friendly approach and excellent outcome on the work indertaken
By Annette M, Newport, 27 July 2021
Very pleased with work carried out. Tiles look like new. Paul pleasant and professional. Thank you.
By Shan T, Nr Hollybush, 06 July 2021
Paul was very helpful and responsive in the early stages of planning the job and offered helpful suggestions for the repair of my terrazzo. When it came to the job itself of repairing cracks and polishing the floor, Paul was prompt, professional and worked hard. The floor looks great and we are very happy with the work carried out. I would recommend Paul for anyone looking for someone to clean and restore their terrazzo floor.
By Liz P, Newport, 19 April 2021
I did not actually use Paul & Zoe Wales as I was passed on to another company, nearer to me, I believe, which I did not use. I was passed to Julian in Cardiff. He came very quickly to look at the work I was requesting, we discussed what I expected and what he could do, and I agreed his quote.
Julian was here for two and a half days this week, was a clean, helpful and friendly worker and I am very pleased with the resulting renovation of my hall floor.
By Mrs. A, Newport, 25 March 2021
Paul's work was excellent. He was really flexible with the time and dates which helped me work around other commitments I had. He was really knowledgeable and helpful.
By Paula K, Newport, 08 March 2021
We are very pleased with the results of the work completed. Many thanks to Paul for a professional job.
By Anna M, Usk, 03 March 2021
Delighted with the work Paul carried out on a very difficult and old tiled floor. The result was far better than I had hoped for.
Not only was Paul's work of the highest standard and professionalism but he was helpful, flexible considering the confined space he had to work in, as well as being good company.
By Martin P, Tidenham., 19 February 2021
Paul did a fab job on what was a very well worn, dirty, paint spattered and unloved quarry tile hallway floor that had previously been covered with other flooring. The difference is amazing and I am so grateful they could be brought back to life.
By Lucy P, Ebbw Vale, 30 January 2021
We are delighted with the work Paul carried out on our floor. He worked extremely hard, at a time when the weather was very hot. This cannot have made the job easy, and yet the result far exceeds our expectations. We would not hesitate in recommending him to others.
By Annette F, Bromyard, 10 September 2020
Great service, lovely customer manner, outcome for the floor brilliant job well done and highly recommended.
By Sianie W, Llangattockcrithoweel, 09 September 2020
Paul was a proper tradesman . His knowledge was excellent and the advice he gave us was 100% correct.
No mess just a great job
By Mike D, Newport , 21 July 2020
Paul was very helpful and quick to respond to queries. He has done a fantastic job and the difference he's made with cleaning up the tiles is incredible! Would highly recommend and in fact have done so to a number of people.
By Sophie P, Cwmbran, 05 June 2020
Absolutely thrilled with the result. Paul was very friendly and helpful throughout. Would definitely recommend
By Lisa H, Undy, 13 March 2020
Paul provided a professional and quality service. He was responsive, reliable and knowledgable. The work was carried out in the time stated and it was a clean and thorough process. Very much appreciated. The floor is looking fabulous. Thank you Paul.
By Francesca , Caldicot , 11 March 2020
Very pleased with the work carried out and Paul was very polite and friendly.
By christine C, Newport, , 02 February 2020
Paul was very friendly and professional. My floor look fantastic after he had finished. Recently I’d had new tiles laid alongside some existing ones there was a huge difference in the colour by the time Paul had finished you couldn’t see the join.
Highly recommend Paul.
By Sheryl A, Caerphilly , 24 September 2019
Paul was extremely professional talking me through the process and informing me on what results were achievable.
The final result was better than I had expected.
Extremely pleased with the work and Paul was a fantastic guy to have carry out the work.
By Kathy O, Crickhowell, 19 May 2019
Paul was friendly, down to earth and professional. He made a big effort to get the job done at short notice before our house warming party. Can’t thank him enough for his skills and expertise! Not only did he clean and finish our Victorian tiled floor to a beautiful standard, he also painted over some small areas that had been concreted over by the previous owner. Very happy with the sevice!
By Owen S, Newport , 28 February 2019
Paul was great! Flexible and easy to get hold of and my hallway floor looks so good, I’m so happy with the results. Thank you!
By Lizzie M, Newport, 20 January 2019
Paul and Zoe are a great couple, they did the work professionally with little disturbance, We would highly recommend them.
Martin & Paula
By Martin R, Cwmbran, 19 January 2019
Professional, polite and courteous. Paul went beyond the call of duty to help rejuvenate our slate tiled kitchen and utility room floor. He explained each step of the job and provided advice on aftercare and future maintenance. The results are great and I would gladly recommend the services available.
By Andy E, Blackwood, 29 October 2018
Paul responded to our initial enquiry promptly, and provided a quote from photographs we sent of the area and an on-site visit shortly afterwards. He attended on time, and left the area clean and tidy once the work was completed. We were very happy with the work that was completed. Paul was friendly, professional and knowledgeable.
By Jake G, Newport, 29 October 2018
Paul worked incredibly hard to ensure that we were pleased with the end result. He was a pleasure to have in our home and would recommend him to others.
By Neil R, Shireton, 01 October 2018
Absolutely fantastic and would highly recommend. Paul went above and beyond and kept me informed along the way. I was unable to have the satin finish due to salts but still looks great. Paul made every effort to ensure a good finish. Fell in love with the victorian milton tiles all over again.
By Louise W, Casnewydd, 11 July 2018
It won’t let me add a date, it’s 11/06/18. Paul was very quick at responding to emails, happy to arrange a time and date that was convenient for me, turned up on time and was friendly and professional. Very happy with the work carried out and the end result, thank you Paul :)
By Laura G, Risca, 11 June 2018
Paul was very professional and did a fantastic job with our Victorian tiled hallway. It looks so much better. I would definitely recommend Tile doctor to anyone needing cleaning or restoring of tiles.
By Sarah T, Abergavenny, 04 April 2018
Paul was punctual, helpful and also happy to suggest, discuss and agree the best options for cleaning our Victorian tiled floor. He was very neat and efficient in his work and we are very pleased with the outcome!
By Martha G, Monmouth, 31 January 2018
Very professional and efficient service, I appreciated the advice given by Paul the slates look great.
By Sophie T, Brecon , 13 January 2018
I found Paul to be very helpful from the outset. Paul was professional and carried out the works to a very high standard. I will be recommending him to several friends for works that they require.
By Philip C, Narth, 16 June 2017
We are so pleased with the results of our tiled floor. After a lot of building work in our house we thought it was beyond repair but after cleaning and sealing it looks like a brand new floor. Paul was friendly and very reliable! We would definitely recommend the tile dr and use them again.
By Nia W, Caerphilly, 19 April 2017
Very happy with the service, communication and end result. Would definitely recommend.
By Natalie A, Newport, 09 April 2017
Excellent, friendly service, moved and replaced the furniture for my elderly mother.
By Marion B, Usk, 01 April 2017
Paul was helpful and professional and did a great job. I would not hesitate in contacting him again if necessary.
By Mark P, Newport, 23 March 2017
Overall service was excellent, high pace and quality of work. Extremely punctual as well. Although sceptical at first, my wife and I were and still are;blown away by the results. Our Victorian floor tiles look fantastic. An original feature to the house has now been restored.
By Chrisitan D, Newport, 16 March 2017
Thank you Paul, you worked hard and quickly, explaining the process clearly. The work was not disruptive to keeping the family home running. We are all very pleased with the results. I will definitely recommend you.
best wishes Catherine
By Catherine , Monmouth, 05 March 2017
Came on time, did a great job, recommended excellent Work.
By Mrs S, Blackwood, 23 January 2017
Paul was excellent at keeping in touch and was most professional in his attitude to the job.
Ps there should be an apostrophe in your leading text about the cleaning fluid.
By Teresa G, Ross On Wye, 20 December 2016
Excellent service from Paul, friendly and professional. Did a wonderful job on cleaning and resealing our black slate floors in kitchen and dining room. Very pleased with result.
By Joanne B, Blaenavon, Torfaen, 24 October 2016
Both Paul & Julian came when they said they would. Both were professional & courteous. We were extremely pleased with their work and they have now restored our Victorian tiled floor.
By Sandra B, Newport, 09 October 2016
Paul was very professional with extensive knowledge of the works being carried out. He made every effort to remove the damage from the tiles. We are very pleased with the work.
By Ryan F, Newport, 05 September 2016
Paul was very polite and when he didn't have the correct colour grout he came back to the day after his holiday to re grout the area. Refreshing to find someone with a commitment to doing a good job- thank you!
By Sarah B, The Leigh, 17 June 2016
Paul was really professional and very accommodating of the carpet fitting we had booked in. And the results are fantastic - he said it was one of the worst floors he had had to deal with, but it looks 100 times better than it was! Thanks!
By Natalie W, Abergavenny, 02 May 2016
Friendly and good advice. Just a small overspill on the area between the hallway floor and the kitchen floor (the area that divides the two).
By Paul J, Leintwardine, 07 April 2016
Really pleased with end results now looks like a new floor.
By Ruth W, Cam, Dursley., 31 March 2016
We bought a house where the terracotta tiles on the kitchen floor were dull and grubby. Paul and Zoe did a fantastic job in cleaning and sealing them. The floor looks like it's just been laid. The results are far better than we expected or hoped for. We'll be getting them back to do the floor tiles in our hall and dining room. We cannot recommend Paul and Zoe highly enough.
By Mr C, Newport, 28 February 2016
will recommend to everyone we know
By Brenda C, Dymock, 16 February 2016
Paul was very friendly and professional and the tiles look brand new so I'm very pleased with them. My only suggestion would be that the grout had not come up to its previous colour which I was aware may happen but if you had grout pens in different colours then you could sell them too and the finished product would be perfect.
By Clare P, Bristol, 26 October 2015
Our tiled hallway was in a dull and dirty state with broken and loose tiles in one large patch.Paul refitted the loose ones and replaced the broken ones to a high standard considering the uneven level of the floor and with the cleaning and polishing of the tiles our hallway looks great and not an eyesore like before
By John E, Newport, 14 October 2015
Paul has transformed our hall tiles and the whole area looks fantastic. Thank you.
By James T, Caldicot, 15 September 2015
Great work, friensly and efficient
By Dominique G, Cheltenham, 08 September 2015
By Steven Y, Rayton, 07 September 2015
Easy to arrange initial appointment. Turned up on time for all days and was thoroughly professional and informative throughout. Delighted with work done and result.
By Stephen P, Newport, 12 April 2015