Stephen did a very thorough job on our 100-year floor, which came up beautifully
By Arthur P, Nottingham , 04 December 2023
Great service and quality of work
By Robin W, Market Harborough, 22 June 2023
Can't rate this company highly enough! My bathroom tiles look amazing and the grouting looks new! Stephen & Kay are are extremely professional and honest! The cost was also incredibly reasonable! If you want a bathroom facelift don't hesitate! Highly recommended!
By Jo F, Leicester , 15 June 2023
We were most impressed by the professional service provided by Stephen. He was both knowledgeable and competent throughout the job and keen to produce a good result. We can recommend him highly
By Christine M, Oakham, 28 April 2023
Prompt and great attention to detail- the floor is transformed!
By Peter J, Lutterworth, 03 April 2023
Provided a timely and professional service. Kay and Stephen were very knowledgeable offering plenty of advice on how to look after the floors once the work was completed. Really lovely couple who respected our home and belongings throughout. Work completed was excellent and has made a massive difference. Would definitely recommend.
By Nita P, Leicester, 28 March 2023
My first contact wasn't good. My enquiry didn't seem to have been passed on. I tried again a few months later and from there it was all good. Steve and Kay were excellent.
By Jane B, Loughborough, 28 March 2023
Words can't really do Kay and Steve justice. From the word go the service was fantastic. Steve was happy to communicate via text which suits my busy work schedule and he regularly messaged outside of working hours, answering my numerous questions. Steve and Kay clearly have a wealth of knowledge as they were able to advise me on any questions i had. The work was completed in the exact time that they quoted for, and they have done a fantastic job. My quarry tiles now look fantastic, way better than i had expected. Thank you Kay and Steve, we really appreciate your efforts.
By Tom , Great Oxendon, 27 January 2023
Very efficient and knowledgeable service, lovely end product and result. Would use Steve and Kay again for sure.
By Peter L, Smeeton Westerby , 18 December 2022
Excellent service from an extremely knowledgeable and competent professional cleaner. Highly recommended.
By Sandeep D, Wolvey, 22 November 2022
Very professional and communication fantastic. Really great job!!!! Would definitely recommend.
By Claire M, Leicester , 06 November 2022
Great job. The floors look like new. Thank you
By Maria B, Kings Norton, Leicester , 22 October 2022
Work done to an excellent standard. Professional team, will highly recommend
By Vatika A, Leicester, 09 October 2022
Very professional people. Wonderfull service. Would recommend to anyone.
By Pam B, Loughborough, 28 April 2022
They both did an amazing job, I would recommend them & get them back if we spot any other areas that need more attention. Thanks again
By Helen B, Coalville, 04 April 2022
The service from start to finish was excellent. Steve and Kay were lovely and did a brilliant job cleaning and sealing our tiles. They were both very knowledgeable and gave great aftercare advice. My Limestone tiles look brand new and I’m very pleased, thank you 😀
By Cherese T, Leicester , 04 April 2022
Excellent friendly & professional service from quote stage to finish. Great results achieved and well worth the spend. All work was carried out carefully. We are pleased we chose to use The Tile Doctor services to restore our original antique floor.
By Sarah &, Leicester, 25 March 2022
Very good service good communication thank you.
By Brian T, Loughborough, 28 February 2022
Really pleased with the restoration, floor looks like new, thank you.
By Nerys B, Lutterworth, 29 October 2021
Stephen and Karen were excellent in every respect. They were prompt in their assessment, and extremely knowledgeable about the problems and how to solve them. They knew their products inside out! Their quote was prompt and detailed. They worked very hard and did a thorough job! Both floors look brilliant!!! And they have stayed looking good!!
By Susan D, Barsby, 08 October 2021
Turned my shabby dull limestone floor into a shining example of what it was when installed 13 years ago! I’m so pleased I just walk around the kitchen looking at it. First class service
By Karen H, Loughborough, 07 October 2021
Steve and Kay were friendly and professional. The floor looks great after treatment. Great job!
By Anand V, Leicester, 04 September 2021
Kay and Steve undertook both a cleaning and sealing job on our quarry tile floor. Due to a very poor attempt made by another contractor the job was considerably more difficult than anticipated. Nevertheless they worked extremely hard to complete the job on time both professionally and with a very pleasant manner. They are an excellent team with an admirable work ethic.
By John H, Barton In The Beans, 08 August 2021
Very clean and tidy workers. Explained process very well and left us with all the necessary details to maintain the tiles.
By Trevor H, Hinckley, 06 August 2021
Fantastic cleaning and repair of the floor. Big improvement.
By Yannette R, Leicester, 24 May 2021
Very impressed. Floor looks brilliant. Steven & Kay are very knowledgeable and efficient and during these difficult times are very conscientious.
By Karen W, Mowbray, 21 March 2021
Very pleased with Steve and Kay's work. Great result and great communication throughout.
By Lisa K, Braybrooke, 17 February 2021
Nice efficient service. Helped us move forward with a renovation project.
By Stefan O, Shepshed, 18 January 2021
Had my tiles put down last year! And the grout had gone discoloured! Have to say the tile doctor team that came were excellent and an excellent result! They explained what to do to keep my grout clean! Will i use them yes I will! Why people have discoloured grout and live with it I just don’t no! Use tile doctor
By Ian C, Leicester, 30 October 2020
Very professional, excellent service really pleased with the work carried out
By Joan W, Leicester, 05 October 2020
Excellent service, friendly and helpful
By Denise B, Leicester , 28 September 2020
Kay and Steve transformed our limestone floor. We could not be more pleased with what they did. They were professional and explained everything they were doing. They offered really good guidance on aftercare and maintenance. Highly recommend.
By Bob P, Quorn , 12 September 2020
Excellent service all the way through the job
By Paul V, Leicester, 12 September 2020
Really happy....no mess no fuss and 100% fantastic results...very professional
By Emma V, Barrow Upon Soar, 13 July 2020
Tiles look great after treatment. I highly recommend this service and Stephen and Key were very professional and always on time. They gave me a lots of advice how to maintain main Victorian tiled floor afterwards.
By Paulina P, Leicester , 13 July 2020
Very professional did a great job
By Joanne P, Braunston Oakham, 13 July 2020
Our Travertine stone patio and steps were worn, discoloured, unstable and “ugly” after several years of UV and acid rain damage. The challenge to Steve and Kay was to restore them to as close to “new” as possible; they did an outstanding job! They encountered more fundamental problems with stability of the flagstones than anticipated, resulting in much more time dedicated to repairing a poor sub-strate. The filling of holes, cracks and gaps with resin gave a flat finish and the cleaning, honing, polishing and sealing resulted in an almost as good as new patio and steps. Steve and Kay were conscientious and focussed on doing the best job possible; we could not be happier with the results!! Without question, we would recommend them to any prospective Tile Doctor customer.
By Paul M, Rothley, 10 July 2020
Fantastic service. Better outcome than I expected. Cleaned and sealed our slate kitchen floor. Reliable, great communication, professional service. Advised us fully on the aftercare. I would definitely recommend.
By Polly C, Leicester, 27 April 2020
I am very pleased with the result of Steve and Kays work. The floor looks as good as new.
By Jonathan P, Wilbarston, 27 January 2020
We are really impressed with the fantastic work that Kay and Steve did on our worn old quarry tiles. It was a challenging job, but they were thorough and professional, and we are delighted with the results.
By Ruth P, Leicester, 27 January 2020
Excellent job Clean tidy professional first class
By Mr B, Smeaton Westerby, 13 January 2020
Steve and Kay stripped and resealed my very marked kitchen and bathroom slate floors. They were both extremely professional and the floor now looks fantastic!
By Amy C, Market Harborough, 23 December 2019
Very professional and prompt efficient service . Thank you for sorting my kitchen floor before Christmas !
By Jacinta J, Barwell , 23 December 2019
Excellent service, great communication and the work completed was to a very high standard
By Elizabeth H, Lutterworth, 09 December 2019
I was impressed with Steve's work. Our quarry tiles were thoroughly cleaned and sealed. Work was tidy.
By Sarah K, Barkestone Le Vale, 02 December 2019
Thorough and professional service
By Jeannette H, Leicester, 02 December 2019
Absolutely fantastic! Steve & Kay worked so hard to bring our Edwardian tiled floor back to life. They were so professional and we are so happy with the results. Our conservatory looks beautiful again. Thank ou so much 😊
By Victoria F, Stoney Stanton , 25 November 2019
Lovely people and a good job done. Thank you. Was quoted £300 but it said £325 on the invoice which I paid although the increase wasn’t mentioned. It must have been something unaccounted for plus a delivery charge which I don’t quite understand. However, I was pleased with the results. Thanks again.
By Jean J, Rothley, 18 November 2019
Kay and Steve did a super job deep cleaning and re-sealing our sandstone kitchen floor. I can thoroughly recommend them.
By Marie W, Melton Mowbray , 11 November 2019
Friendly polite and professional. An old floor rejuvenated
By Vicky C, Leire, 07 October 2019
I'm very pleased with how clean the floor looks and the service provided.
By Melanie P, Leics, 30 September 2019
Steve And Kay not only did an excellent job but are a professionally down to earth couple
By Raj R, Loughborough, 09 September 2019
Super service. My Victorian tiled hallway looks good as new.
By Gillian W, Leicester, 27 August 2019
Steve explained thoroughly what was to be done-and followed through. Thrilled with the result.
By Mrs S, Leicester, 19 August 2019
Steve & Kay did a superb job, my shower cubicle looks as if it’s just been installed. I would recommend them to any one who wants a shower revamp. Excellent service.
By Gary B, Loughborough, 05 August 2019
Excellent service, Steve and Kay were great and would highly recommend
By Robert D, Leicester, 22 July 2019
Quarry tiles look so much better after treatment. Very Pleased.
By Vivian B, Leicester, 22 July 2019
By Mrs H, Melton Mowbray, 01 July 2019
Very professional job, extremely happy with the results
By Ben H, Leicester, 24 June 2019
We are absolutely over the moon! I never thought it would be possible to bring our floor back to its former glory but it looks so beautiful. If you have a floor to restore, look no further - Steve and Kay are ust brilliant.
By Jo B, Leicester, 17 June 2019
The kitchen floor is back to its original colours, I had forgotten it had greys and blues It was so dull and dark . There was a quite a large stain near the fridge where the previous fridge had leaked, I had ried everything to remove it and now I am pleased to say it has gone. Very happy with the result.
By Barbara F, Leicester, 13 May 2019
Very pleased with finished result. Steve and Kay were very professional,very tidy. Would recommend their work. Tom Hill.
By Tom H, Leicester, 23 April 2019
Steve and Kay transformed my old original Georgian flagstone floor - it was marked, dirty, loose flags, missing grout - not any more! It has been carefully restored, looks beautiful, I';m v happy with the work. Highly recommend steve and Kay
By Janet U, Leamington Spa , 09 April 2019
Steve and Kay restored my Edwardian hallway tiles and they look so much better. Both were very generous in sharing their knowledge and advice on taking care of my tiles going forward.
By Susanna P, Coalville, 08 April 2019
Looks like new now, on time and a good job done. Would recommend
By Stuart T, Loughborough, 01 April 2019
Cannot believe the difference it has made to such an old floor. Fantastic service, fabulous people. Value for money and would highly recommend.
By Deb M, Melton , 25 March 2019
Explained exactly what they were doing and why.Made sure my dogs didn't escape!
By Wilma F, Narborough, 11 March 2019
Excellent friendly professional service
By Helen H, Melton Mowbray, 04 March 2019
Difficult job cleaning our stone fireplace but looks a lot better.
By Juilian K, Leicester, 28 January 2019
Thank you so much for all your hard work - our tiles are better than ever.
By Amanda E, Hinckley, 28 January 2019
Excellent service and I would highly recommend Steve and Kay. Very professional and the tiles are restored beautifully.
By Sonya M, Leicester, 19 October 2018
A thoroughly professional service. Steve and Kay did a fantastic job. We would have no hesitation in recommending them.
By David A, Shearsby, Leics, 10 September 2018
Work carried out very professionally and pleased with the result.
By Richard Y, Kings Norton, 09 July 2018
My Quarry Tiles are now restored to their former glory by the Tile Doctors. Very pleased with the beautifully rich colour brought out with the right care and treatment. Would definitely recommend.
By Jennifer H, Market Harborough, 25 June 2018
Very happy with the work carried out, Steve and Kay were very friendly, full of knowledge and happy to pass on information and after care, I would highly recommend them ! Thankyou both ....
By Sallie R, Barrow Upon Soar, 04 June 2018
Really pleased with the results, would definitely recommend. Thanks.
By Rebecca H, Leicester, 23 April 2018
Great job by the Tile Doctor - they removed some chipped and broken tiles and replaced them with some originals I got off ebay and then cleaned the whole lot. It looks bright and colourful and I would really. . .
recommend doing this if you want to get the best out of your Victorian hallway.
By Jill B, Leicester, 26 March 2018
Great service, good quality work, great communication and a really good finish to the job. Would recommend.
By Alex M, Leicester, 19 March 2018
Very pleased with the end result. Impressed with the knowledge and experience shown. We would definitely recommend to others. David / Sharon - Kibworth.
By David C, Kibworth, 12 February 2018
Brilliant, very professional, fantastic results, better than we could have hoped for. Hard working and very nice people too. No hesitation in recommending.
By David G, Nr Melton Mowbray, 12 February 2018
Thank you Tile Doctor Leicester ! I am delighted with the restoration work undertaken by you. Thank you also for your advice regarding replacement tiles.
By Ellen , Market Harborough , 31 January 2018
The character of the Hallway has been restored, a good job done !!! Thanks Steve.
By David P, Leicester, 16 January 2018
A really wonderful job! Our Victorian tiled hallway had been under a layer of old concrete leveller. I had chipped most of the concrete off, but the tiles still looked very much the worse for wear. Tile Doctor Leicester did a fabulous job of getting off the hard-to-get cement and polishing the whole floor up. Now it looks wonderful! The whole job was done to a very high standard, for a fair price, and to schedule. Thanks!
By Julia F, Leicester, 08 January 2018
Excellent job restoring our Edwardian tiled hallway. Very clean workers and completed the job in the time scales quoted. Would certainly recommend them.
By Hazel H, Leicester , 27 November 2017
Good and efficient service
By Rachel D, Market Harborough, 20 November 2017
Wonderful service from the tile doctor. It looked like new and nothing was too much trouble. Very pleased. Will be using again for future projects
By Catherine W, Lutterworth , 19 October 2017
Very professional and we are happy with the results.
By Ron P, Shepshed, 10 September 2017
A seamless service! Excellent customer service and a brilliantly clean floor, thank you.
By Victoria L, Ashby De La Zouch., 10 September 2017
Steve and Kay were very easy to deal with and we couldn't have asked for a more efficient and professional service. They've given us advice on continual maintenance and couldn't be happier.
By David G, Bredon-on-the-hill, 03 September 2017
Very helpful and professional service for bathroom refresh.
By Mrs L, Leicester, 03 September 2017
I damaged my marble kitchen floor by dropping a bottle of vinegar on it. The tiles had also gone dull and some where cracked. The tile doctor did a wonderful job restoring them all and the floor looks s good, if not better, than when they were laid. He did a fantastic job and I would thoroughly recommend him
By Ruth P, Leicester, 22 August 2017
Excellent service, informed throughout of process and floor looks like new. Total transformation.
By Russell S, Rothley, 16 August 2017
Turned up on time and work was professional. Kept everywhere tidy asks work was thorough with everything along the way explained. Excellent service sms friendly and knowledgeable
By Jacky , Leicester, 02 August 2017
Really happy with the results my floor looks great! also impressed with the tips for the after care of the floor. I would definitely use you again
By Dianne P, Burstall, 05 July 2017
Great service. Arrived on time and were professional throughout. Floors look better than they ever have so I am very happy.
By Lindsey R, South Kilworth, 05 July 2017
Arrived on time, described everything what would happen, finished and put all my furniture back in place without asking. Gave me instructions on how I could look after the floors from now on. Excellent job woud recommend to friends and family. Well done Leicester team.
By Mrs B, Coleorton, 27 June 2017
Good professional service.
By Megan S, Loughborough, 19 June 2017
Fantastic service, very friendly and great at their job
By Emma H, Leicester, 19 June 2017
Extremely satisfied with the result of the grout cleaning. Very professional, reliable and friendly service. My shower looks like new. Wouldn't hesitate to recommend the Leicestershire Tile Doctor. Judy. . .
By Judith H, Leicester, 24 May 2017
A real problem occurred to my porcelain tiled wet-washroom. Called after reviewing area. Very clean workers and completed promised work. Totally satisfied.
By Vaughan S, Leicester, 24 May 2017
Excellent communication from the start and always professional and friendly. The work carried out to clean, fix and reseal our 1930s tiled hall floor was if high quality. Would recommend without hesitation or . . .
By Matt N, Market Bosworth, 24 May 2017
Fantastic repair and clear up, made our newly found black and white tiled floor come to life.
Defiantly would recommend.
By Cath M, Quorn , 03 May 2017
We were thinking of replacing our tiled shower enclosure with a new tray but we thought it might be worth getting it cleaned . Our ensuite now looks brand new and we were so pleased with the result that we are. . .
By Justin P, Rutland , 10 April 2017
N/a - no review given
By Debbie R, Melton Mowbray, 06 March 2017
Amazed with the results. Was a little skeptical beforehand as the floor had been hidden for many years thus, looked extremely flat and dull in colour so much so, I didn't particularly like it- I do now! Looks fab- feeling proud and thankful to the restorers whom were professional and very likeable.
By Anne M, Leicester, 20 February 2017
Very efficient, informative, professional and tidy. They did an excellent job explaining clearly what they were doing and why. We are very pleased with the result.
By Ivor P, Mountsorrel, 21 January 2017
We're very pleased with the result, especially how clean the grout is. Steve is friendly and professional and has done a great job. Thank you!
By Tasmin R, Leicester, 03 January 2017
Once again Steve gave us a date for the work with a quote. Despite it taking longer than anticipated he made our bathroom tiles look like new again, re grouted them and re sealed the bath. A professional quali. . .
y job. This is the 2nd time we've used him having done our downstairs which has got ceramic tiles - thanks Steve
By Angela A, Loughborough, 03 January 2017
Very efficient, courteous and timely service - altogether a great experience - highly recommended
By Peter W, Leicester, 16 December 2016
Very professional and delighted with work carried out on ceramic floor, bring the grouting back to life
By Angela A, Loughborough, 02 December 2016
The tile doctor arrived punctually; was flexible on doing the job to fit in with my work; informative; clean worker and offered advice.
By Helen K, Loughborough, 02 December 2016
Steve was a very professional and helpful person. The job that has been completed on my floor was very good.
By Lee L, Hinckley, 03 November 2016
Steve and Kay were so accommodating in their approach to the job which turned out to be a very difficult task.They talked me through the processes involved and achieved a spectacular result on a flo r that was extremely challenging.l would highly recommend tile doctor. They worked fast and efficiently and took great pride in their work.First class!
By Joanne J, Sapcoats, 31 October 2016
Thanks tile doctor, what a fantastic job you did on our marble floor tiles. The de-lipping was first class along with the removal of acid erosion from drinks and animal accidents.
It looks like a completely new floor.
By Phil M, Oakham, 06 August 2016
Great job, the tiles had been hidden under a carpet for years and we're in a poor state. The work carried out brought life back into the titles leaving a fantastic entrance way again great job.
By Rob Y, Leicester , 21 July 2016
Steve came to see us a few hours after our insurance company had placed the enquiry. From the initial meeting we felt confident that we had the right person to restore our soot contaminated travertine floor, following a fire. Steve explained the process, so there were no surprises. The process was a little bit wetter than we had imagined although the thorough preparation allowed for this. Job was completed when he said it would be and the floor looks fantastic never expected it to be back to where it was let alone better. Steve has given me instructions on how to maintain the floor and I have promised not to use Flash anymore.
By Deb C, Loughborough, 15 June 2016
First class service, our kitchen floor has been returned to its original new condition. I had booked for a quote on the Saturday morning and they returned later that day and completed the work. We are both ver. . .
happy with the result. Thank you. Please feel free to use any photos you took before and after. 5*
By Ian P, Melton Mowbray, 07 June 2016
Mr Steve Carpenter was excellent. He already had a very tight programme of work but re-arranged his work to fit in my schedule. With Christmas looming he kept his promise, turned up when arranged, gave us advice and produced a superb job of work.
I would willingly recommend him to anyone.
By John M, Loughborough, 21 May 2016
Steve was very obliging and hard working and achieved an excellent result.
By Barbara B, Rutland, 09 March 2016
Very professional clean and tidy and would use again.
By Mrs E, Shangton, 02 February 2016
I decided I wanted my bathroom walls and floor tiled with travertine tiles. The store I brought the tiles from gave me the wrong sealant and the tiler made a pigs ear of applying it. For 2 years I had to look at tiles that looked awful. Steve removed the old sealant (which was a very hard job) cleaned and honed the tiles and re-sealed them. My bathroom now looks lovely. I cannot thank him enough I now love my bathroom and have brought all new accessories to go with my new bathroom. Thank you Steve.:)
By Beverley , Leicester, 29 January 2016
steve was very good and informative and did a great job.
I do think that for the work carried out the price was very high for the hours worked and skill of the job.
£300 plus materials for say 8 hours work across two days is steep for someone cleaning a floor and then painting grout sealer on with a paint brush hence i would not recommend to freinds but say they can do it them selves.
By Ian H, Leicester, 26 January 2016
Steve is very professional and has the personality and gravitas to ensure confidence in the Customer of what he does and can achieve. He managed our expectations well including a photograph of what he believed the finish would be. We were delighted with the service and would recommend him to anyone Mike and Sue Kelsey
By Susan K, Melton Mowbray, 16 December 2015
We are very pleased with results. Great,professional and speedy work carried out with absolutely no problems.
By Maeve W, Syston, 06 December 2015
It was Steve Carpenter, not Kay, who undertook the work.
By Eleanor R, Leicester, 30 November 2015
Mr Sylvester was really helpful in how he explained the way in which the floor had been previously treated which had resulted in it looking very stained and quite dirty. We had only just moved in to the bungalow, and that was one of things to be rectified. We were fortunate in selecting the Tile. Doctor, having seen the advert on the web.
Mr Sylvester did an absolutely marvellous job and the floor looks just as we hoped. His advice in the future treatment of the ceramic tiles will be followed to the letter. All in all an excellent job
By Mrs K, Leicester, 21 November 2015