This is the second job Andrew has undertaken for us. He has regrouted and sealed a slate patio and it looks great. He takes the utmost care and is professional and helpful. I also had great customer service from the office after the products parcel was delayed through no fault of Tile Doctor. They chased up the products and they arrived in good time. I wholeheartedly recommend Andrew.

By Phil G, London, 29 May 2024

    Andrew’s work has been amazing! His attention to detail and thoroughness in cleaning our tiles has been much appreciated. He was prompt, organised, addressed all our requirements and exceeded expectations. He made sure the place was left clean, everything cleared up and furniture back where it was.

By Molly S, Barnet, 21 May 2024

    Efficient, discrete, professional. Andrew did a fantastic job

By Georgia F, London, 13 April 2024

    Andrew did the work exactly as agreed, with a minimum of dust and disruption, and pushed on through one long day to keep on schedule, neatly matching the missing tiles. The end result was better than we had expected and continues to be a lovely thing to look at.

By Sarah D, London, 11 March 2024

    We were delighted by Andrew's work on the porcelain tile floor in our kitchen, which was in dire need of revival and came out looking like new. We received excellent customer service throughout, from the initial consultation, through easy ordering of materials, to the day the work was carried out, with minimum inconvenience and an outcome that far exceeded our expectations. All achieved at a very reasonable and affordable price. We'd have no hesitation in recommending the company to others and will certainly look to use them again for any similar jobs in future. Many thanks.

By Robert S, London, 09 October 2023

    V prompt, efficient and excellent service

By Michael T, Crouch End , 04 September 2023

    Andrew was absolutely brilliant. Our new tiles were in a poor state after builders did some work without covering them properly. Andrew came down first to make a full assessment and then proposed a solution. It worked wonders - they were as good as new after his treatment. He came on time, did exactly what he promised and left the place spotless. Outstanding service, a true professional, highly recommend him for any tile work!

By Simon L, Golders Green, 17 July 2023

    Andrew did a terrific job and went an extra mile when he discovered he was cleaning a terrazzo floor. Left the place spotless as well.

By Rosemary U, London, 19 June 2023

    Andrew renovated the compressed black marble tiles in our bathroom and walk-in shower so that the previous botched attempts at cleaning them (leaving a dulled blotchy whitened surface) vanished - and restored and buffed them so that they retain their matt finish but have a smooth very light sheen , an excellent job. He also cleaned and buffed the victorian tiles in our hallway so they again retain their matt finish but colour sharpened and brought to life - a lovely outcome.

By Brid D, London, 13 May 2023

    I live in converted flat of Edwardian house. Tiles were damaged in conversion and needed TLC and good clean. Work was excellent and result perfect. Thank you.

By Ann F, Whetstone, 06 April 2023

    Andrew was very professional especially when our tiles were not easy to clean and grout, he came up with an alternative solution and made sure we were happy. An excellent job thank you.

By Helen S, London, 29 March 2023

    Very professional customer service, and an excellent job done. My 100 year old tiles look amazing. Highly recommended.

By Angela B, London, 27 March 2023

    Excellent job, floor looks like new 1. Communications - Andrew was very responsive and clear when we communicated about the job. 2. Quality of the job was extremely high - exceeded my expectations 3. Value for money - it is not cheap to get a quality job done, but I would say it was very fairly priced / good value 4. Cleanliness - Andrew left the place immaculate 5. Friendly / a pleasure to have working in my house

By Tim J, London, 11 March 2023

    Absolutely brilliant. I genuinely couldn’t believe the results. Our 10 year old tiles look near new

By Natalie H, London , 07 March 2023

    We couldn’t be more delighted by the result of Andrew’s work on our kitchen (limestone) floor. He was so professional, punctual and friendly from the outset and he made sure that the kitchen was always accessible despite the scale of the cleaning needed! The difference before and after is phenomenal, it’s like a new floor. Recommend without hesitation! Thank you.

By Rebecca S, London, 05 February 2023

    Andrew did a brilliant job of fixing the tiles in my en-suite. Without his great work I would’ve had to replace all my tiles. Thanks so much.

By Vanessa D, Cricklewood, 28 January 2023

    Andrew Newstead did an excellent job on cleaning our hall tiles, which had been covered with carpet. When he did an initial inspection, he was honest about the possibility that not all marks could be removed and returned another day to do a test, which indicated that the cleaning would be almost fully successful, which it was. We are very pleased with the result. Andrew is pleasant, polite and hard-working; he clearly takes pleasure in his work.

By Margaret G, Palmers Green, 25 November 2022

    Andrew did a brilliant job bringing the stone floor in my kitchen back to its original colour.

By Louise , London, 14 October 2022

    Andrew visited to repair marble tiles from damage caused by Viakal spray and to repair damage to encaustic tiles caused by limescale. He visited before quoting and managed my expectations about what may or may not be possible with regard to the encaustic tile damage. He also advised us to remove the taps and shower valve before he started work on the marble to maximise the results which worked a treat. The before and after images are amazing and I'm pleased with the results.

By Zoe A, London, 15 September 2022

    Very pleasant and efficient. A thoroughly good result and would recommend.

By Marilyn C, Northwood , 12 September 2022

    Andrew was a true professional. Our hall tiles were bought back to life after building work.

By Kate I, London , 15 August 2022

    Andrew was great- very helpful and took pride in doing a great job

By Mary R, London , 04 August 2022

    Very professional and work completed of very high quality. Tiles looked like as new.

By Himadri S, London, 27 June 2022

    We are really pleased with the work done on our groundfloor (including large kitchen/dining room) floor by Tile Doctor. The work took 2 days and was done by 2 really pleasant and efficient men. The floor (lime tone) was laid soon after we bought and then converted the house (a listed building) in 1999 and had got very stained and much darker over the years - now it is much brighter and wonderfully shiner - possibly even nicer than when it was first laid (so long ago that we can't really remember just what it looked like)! To put it shortly - it looks like new and we're delighted!

By david A, London, 11 May 2022

    Andrew and his colleague restored the tiles in our Edwardian property's hallway very nicely. There was lots of grime, paint and glue marks on the tiles, a couple of tiles were missing where a previous doorway was. After their work the hallway looks brilliant. Both did the work cleanly and without any problems.

By Max S, London, 25 April 2022

    Andrew provided a very professional service. He came prior to the job for a site visit to carry out a test in order to see how the floor would like afterwards. Very nice job and friendly service would definite y use again.

By Lyle P, London, 20 April 2022

    Andrew and Jackson did a great job of cleaning our hallway tiles, as well as replacing some cracked tiles. Would definitely recommend

By Christine C, London, 04 March 2022

    The work was carried out very well and would recommend using the Tile Doctor

By Virginia H, Ruislip, 23 February 2022

    I rang Andrew this morning and he was here by lunchtime to advise us on whether or not the path we have uncovered is worth renovating. In his opinion, it is not, but we are most grateful to him for giving his rofessional advice so promptly.

By Liz F, Willesden, 18 January 2022

    Andy was excellent: polite, unobtrusive, and did an excellent job. Highly recommend.

By Rosemary H, West Hampstead, 10 November 2021

    Andrew was friendly and considerate and took pride in his work providing excellent results!

By Angela M, London, 27 October 2021

    Andy did an amazing job on our Minton Victorian floor which had multiple areas needing repair and reconstruction as well as a thorough clean. We are so pleased with the results! Moreover Andy was really friendly and helpful to work with and always explained everything that was going on (which we were very nosy about). Thanks!!

By Michelle K, London, 05 October 2021

    The tiles look amazing! We are so pleased with the work, it has transformed our hallway. Efficient service and a reasonable price- highly recommend.

By Ruthie J, London, 30 September 2021

    Andrew and Jackson did a fantastic job with our patio which previously looked damaged and dull. Now it almost looks like it did when we had it installed 7 years ago. I’d recommend them to anyone and will hire them again if needed.

By Stefanie G, London , 01 September 2021

    Great work at a fair price

By Ben S, London, 27 August 2021

    Fast, clean worker, excellent result. Andrew was knowledgeable, diligent and did a great job

By Alan H, London , 15 July 2021

    Amazing job done today. Floor looks brand new.

By Deirdre B, Barnet, 03 June 2021

    It was difficult to get a start date as Andrew was extremely buys, I suppose that is a good sign. Once started, Andrew was very professional and even though he was unable to clean all the stains on my patio I believe he did the best possible and left the patio looking ten times better. It was difficult to get a start date as Andrew was extremely buys, I suppose that is a good sign. Once started, Andrew was very professional and even though he was unable to clean all the stains on my patio I believe he did the best possible and left the patio looking ten times better. It was difficult to get a start date as Andrew was extremely buys, I suppose that is a good sign. Once started, Andrew was very professional and even though he was unable to clean all the stains on my patio I believe he did the best possible and left the patio looking ten times better.

By Leslie L, London, 25 May 2021

    Andrew was extremely professional and did a wonderful job as well as being a pleasure to deal with.

By Nicola B, London, 19 April 2021

    Professional service throughout, after 15 years our floor tiles look like new! Thank you to Andrew Newstead

By Debbie S, London , 31 March 2021

    We uncovered an old Victorian tile floor in our hallway and thought it was beyond repair but Andrew did a brilliant job with it. Once the job got started it became clear that some of the old tiles couldn't be oved but the invoice was adjusted accordingly (and generously in my view) to reflect that, and the overall clean up and final sealing of the floor still left it looking fabulous and full of character. Really pleased with the job done, and can highly recommend Andrews work.

By Damian S, London, 24 March 2021

    Andrew is excellent and gets on with the job and we got a fantastic result. Highly recommend.

By Aaron S, Highgate, 15 March 2021

    Andrew Newstead did a great and reasonably priced job of restoring our shower room tiles so they look like new. Can't speak for other traders but would recommend Andrew.

By Deborah F, London, 06 March 2021

    We recently moved into a home with terracotta tile flooring that hadn't been cleaned properly in years. Andrew came to inspect the floor, answered questions quickly and thoroughly, provided a quote and completed the job as promised. He was a pleasure to work with and I recommend him and his colleague Jackson without hesitation. We are very happy with our clean floors!

By Jeanne T, London, 18 February 2021

    My bathroom floor tiles and grout which was really grubby and in places mouldy from water damage now look new again. Really happy with the work!

By Emma R, London, 14 February 2021

    Andrew responded very promptly to my request to clean a Victorian tiled floor and sent his partner Jackson round to do an estimate. The work was scheduled in and Jackson attended promptly on both days, working hard. After 100 years and no deep clean in the 15 years that I had owned the house, the floor didn't come up as clean as wanted after the two days but Jackson was happy to come back and make sure it got to a state where I was happy with it. The end product is a transformation on what was there and it was great that Jackson was happy to invest the time to get it to a good place.

By James D, London, 01 February 2021

    Excellent work - very pleased with the service and the outcome

By Michael F, St Giles, 27 January 2021

    Excellent service. Top quality workmanship and they worked extra late without complaint and without additional charges as the job turned out to be bigger than initially estimated. Andrew responded to all our queries in a friendly and polite manner throughout the job.

By Martin T, London, 27 January 2021


By Rowan P, London, 27 January 2021

    Andrew was a pleasure to have in the house. A professional through and through.

By Anita B, London, 19 December 2020

    The flagstone floor in our dining room had never been professionally cleaned or sealed and had started to flake quite badly in a few places. Andrew suggested a deep clean and milling the floor where the flaki g had occurred. On day one he came with his colleague Jackson Davis and they worked hard constantly all day until they achieved the result they were happy with. On day two Andrew returned to check now the floor had dried out and carry out any further work need. He returned on day three and applied three coats of impregnator. We were amazed to see that the grey bleak flagstones we had before now showed colours we never knew were there. Andrew had explained the whole process beforehand so we knew exactly what to expect and was very neat and tidy whilst carrying out the work. A very professional service and we would not hesitate in using him again.

By Diane T, Dinton, 14 December 2020

    Andy did a great job refreshing some white tiles, grout and caulking - the bathroom now looks like new.

By Spencer L, Hazlemere, 10 December 2020

    Fantastic service by Andrew and Jackson. Our Limestone floors have come up amazingly well, it has really exceeded my expectations. Overall very good value for money and I would definitely recommend. Keep it up guys!

By Michael D, Clerkenwell, 27 November 2020

    Efficient and professional. Excellent job- would definitely use again

By Kiran P, Ruilsip, 16 November 2020

    Very happy with work done, my tiles look lovely again

By Penny M, Beaconsfield , 05 November 2020

    Our tile doctor was Andrew Newstead and not Jackson Davis. He has just completed regrouting, cleaning + resealing our limestone floor and he was excellent. Easy to communicate with, punctual, hardworking and delightful to have around. Our floor looks like new and I would highly recommend Andrew.

By Marie C, London, 05 October 2020

    It was a very professional job. Good contact and well organised.

By Alison H, Watford, 13 September 2020

    ***** Very friendly and efficient.

By Clinton T, Amersham, 12 September 2020

    Very happy with work on neglected surface which now looks stunning.

By Stewart W, Chalfont St Peter, 12 September 2020

    Fully satisfied with the work done by Andrew. On-time and easy to communicate with. Would recommend to anyone!

By Naomi R, London, 20 July 2020

    Our limestone floor is now beautifully shiny and looks fab. Well worth the cost.

By Nickie B, Chalfont St Giles, 19 July 2020

    Andrew called within 24 hours of my initial enquiry to discuss the work required.His visit to discuss the work was both educational and informative; the options were discussed and agreed upon; throughout the work, Andrew kept us informed of what was going to happen and by when. The end result has taken the tiles back to what they looked like when they were new. I can highly recommend Andrew ...a great esperience.

By David M, Northwood, 07 July 2020

    Thank you very much Andrew

By Isobel &, Bletchley, Milton Keynes , 06 July 2020

    After 2 previous contractors we finally have a beautiful floor. Andrew was superb.

By David C, Chalfont St Giles, 16 March 2020

    Andrew Was thoroughly professional and gave us a good indication that the products would achieve the desired affect on our 25 year old slate floor. He worked hard over two days to clean and treat the floor and. . . we are very pleased with the result

By Meryl C, Chesham, 17 December 2019

    Andrew responded quickly to my enquiry and arrived promptly, they did a great job bringing my kitchen and hallway grout back to new, the boys worked really hard and I think represented good value for money. Will get them back annually from now on to keep on top of it!

By Clary G, Chalfont St Giles , 17 December 2019

    Thanks for the extra effort with what turned out to be a trickier job than it first seemed.

By Tony U, Flitwick, 09 September 2019

    Andrew did a great job in restoring our slate patio. Very pleasant and professional and always on time. Would recommend and use again.

By Helen C, Uxbridge , 29 July 2019

    Our floor looks like new

By Angela B, Gerrards Cross, 28 May 2019

    We would have no hesitation in recommending Andrew (from Tile Doctor). He was thoroughly professional, helpful and considerate. We are delighted with the end result and our floors, both downstairs and in t. . . e bathrooms, look brand new.

By James C, Clophill, 13 May 2019

    Very pleased with the work carried out they both worked very hard and tidied up afterwards

By Michelle T, Marlow, 07 May 2019

    Andrew was excellent in every way. Quiet and tidy worker, mannerly and thoroughly professional throughout.

By Ian W, Beaconsfield, 07 May 2019

    The service was efficient and professional. It is remarkable how good a floor which is thirty years old can look.

By Liz B, Aylesbury, 07 May 2019

    Andrew was very professional the job was much harder then he thought it would and it took an extra 3 days, He kept going until he achieved the best finish which was perfect,can highly recommend him,to anyone w nting there floors restored ours look like new and we are both thrilled with the outcome

By Yvonne C, Milton Keynes, 09 April 2019

    Andrew is brilliant ! Spends so much time to get a good finish . I would definitely recommend his services, professional,courteous and just a decent guy

By Kerry W, Ruislip, 01 April 2019

    Tile Doctor Andrew called exactly when he said (that is a rarity these days) He washed and buffed our Hall tiles and then two days later when dry called back to treat them with his magic potion and it has transformed our old tiles. He is a first class tile renovator and I would highly recommend him and use his services again.

By Wade-gery , Colmworth Bedford, 22 March 2019

    Good experience

By Mr P, Amersham, 28 January 2019

    High standard of work! Took a little effort on my behalf to arrange appointment.

By Brian R, Bourne End, 31 December 2018

    Andrew came to give us a quote on removing grout graze and did a test sample first. He was very knowledgable and polite and quickly gave us a quote. The actual cleaning was completed to a really high standard nd we were really impressed with the results. Would definitely recommend Andrew!

By Kalpa S, Harrow, 31 December 2018

    The floors look amazing

By Stuart S, Sharnbrook , 18 December 2018

    Andrew did a great job with both our marble tables really pleased would highly recommend him! Unlike others out there the price is the best on the market!

By Adila S, Milton Keynes, 03 December 2018

    Andrew is an expert in his field, and after an inexperienced tiler incorrectly used boiled linseed oil, Andrew worked to restore the tiles to their original beauty. I felt confident in him, he was a pleasure t work with, and his extremely professional. Very happy & highly recommended

By Andrew P, Uxbridge, 29 October 2018

    Andrew was very friendly, helpful and worked harder on areas that concerned me to make them as good as possible. I'm really pleased with the finish he achieved

By Saoirse D, Woburn , 21 August 2018

    Andrew was friendly and polite and did an excellent job. He explained the process very thoroughly and was a pleasure to have in our home.

By Rosie D, Amersham, 18 July 2018

    My manky old kitchen floor is absolutely transformed. So much easier, quicker and cheaper than getting the floor replaced. Andrew did an amazing job, highly recommended

By Yvonne B, Frieth, 29 March 2018

    Andrew explained the process clearly and the floor looks absolutely stunning. It is hard to believe the difference between before and after. I would have no hesitation in recommending Andrew.

By Fiona W, Great Holm , 23 February 2018

    Great diligent work undertaken by Andrew-very pleased with the outcome.

By Mr S, Milton Keynes, 03 February 2018

    Andrew was a pleasure to have around and his work did not disrupt our day at all. The end result was lovely and we're really pleased with it.

By Jayne L, High Wycombe, 31 January 2018

    Andrew was very flexible around our busy schedule. We've already recommended him!

By Jane B, Olney, 04 January 2018

    Andrew was amazingly conscientious, hardworking and very professional and wouldn't leave our floor until he was satisfied that it was as good as it could be. I never expected to see it, especially the grouting, this clean again.

By Helen F, Amersham, 11 October 2017

    Very happy with the work carried out by Andrew, would recommend.

By Mrs B, Iver, 29 September 2017

    I was very happy with the results of my kitchen floor and would recommend the tile doctor to my friends. Andrew was very professional and helpful. Sandra Turner.

By Sandra , Milton Keynes, 24 December 2016

    Andrew and his colleagues (including Gemma in the office) could not have been more helpful and courteous. They responded to our initial and follow up queries promptly and clearly, and are some of the tidiest tradesmen we've met! The results have exceeded our expectations and the service is very cost-effective compared to the cost of a new tiled floor, so happy customers all round. Thanks again!

By Heather P, Milton Keynes, 14 November 2016

    Andrew did an excellent job on our kitchen floor. The tiles are much cleaner than before and I've never seen them so shiny! Andrew was professional, knowledgeable and very polite and friendly. Would not hesitate to recommend him!

By Mandy , Aylesbury, 28 April 2016