The work was done efficiently and professionally and I would have no hesitation in recommending.
By Stephen P, Bridport , 17 January 2022
Charles is an absolute amazing chap. We contacted him after about a year of back and forth with a client as a last attempt at resolving the situation. If I would’ve known how quickly and easily Charles could have helped, I would have contacted him on day one. He worked with me to come to the best possible solution for our client and gave me all of the information I needed to make the decision. Charles is like a ray of sunshine, he is always so bright and friendly when I speak to him. Nothing is too much trouble and he even spoke directly with our client to explain what was going on. Charles has gone over and above and is a shining example of outstanding customer service and care.
By Davina H, Beaminster, 11 January 2022
The work Charles did for us in our small chapel was outstanding and the result was more than we could have hoped for…gleaming tiles and nourished woodwork with advice on how to maintain and keep the good condition Charles left it in.
The enthusiasm for the job and therefore the result was infectious and it was a delight to meet Charles and see him at work…which he did with gusto! I couldn’t recommend him and the team more highly.
The chapel was done in perfect timing for the Christmas service and it was much admired.
A big thank you!
By Katie , Poole, 08 January 2022
We had a Cornish slate tiled floor in our kitchen thy we were renovating and had considered taking it up and laying a new floor. But I rang Charles and he described what he could do and the results were fantastic in fact I do believe it’s better than when it first went down some 15 years ago.
By Shaun M, Bournemouth, 08 January 2022
Stuart did a brilliant job on our tiled floors which now look better than I thought they could! The travertine and terracotta floors look as good as when they were laid. Stuart took a lot of trouble to match grout colour and to remedy any defects due to wear and tear. I would definitely recommend Tile Doctor and will contact them for any future work. A great job and excellent value for money! Many thanks Stuart and Charles.
By Lynn H, Christchurch, 07 January 2022
Carried out the work diligently , results were excellent as always .
By Adrian F, Dorset, 07 January 2022
Stuart has really improved our bathroom tiles/grouting which looked stained and dirty. He was very helpful in assisting us to choose the right colour grouting and it looked amazing, as if the tiling was new. Excellent service provided at a reasonable price-we would recommend this Company.
By Jane M, Bournemouth, 22 November 2021
Great team, conscientious, careful and thorough.
By Nicholas B, Blandford Forum, 14 October 2021
Took a few weeks to get booked in, not sure how long between talking to Charles and had assumed he was coming along.
Very pleased with work. Need bill by the way!
By Catherine D, Salisbury, 25 August 2021
Stuart's work was excellent. He worked cleanly and methodically with attention to detail over the course to two days. He listened to any concerns I had and dealt with them accordingly. I am extremely happy with the end result - the terracotta floor has been cleaned and restored to a very good standard.
By Bridget S, Winkton, 25 August 2021
Excellent service ounce Stuart had visited, delay was possibly due to e-mail error ??
But time was not an issue, Stuart explained the process in detail and arranged a date for just few days time, was not expecting such quick service.
Work carried out in one day clean, tidy and prompt,
Thank you, Alan
By Alan E, Bournemouth, 11 June 2021
We had very dirty travertine floor tiles and was just about to get new porcelain tiles when we saw the ‘tile doctor’. A very quick response to our enquiry and the work of cleaning started almost immediately. Charles came and quoted and oversaw all the work and our floor is now like brand new travertine. We are so happy with it. Charles and the team were so efficient and caring with minimal dirt or dust they completed the job. We would definitely recommend them for all flooring work inside or out.
Judy and Bob Watts
By Robert W, Poole, 28 September 2020
I have to confess that our terracotta floor was in a sad condition.
However, after several days treatment with Marshall, our Tile Doctor, it was transformed out of all recognition!
We are truly gratified and will definitely use the team again.
Many thanks to you all.
By Lesley M, Dorchester, 16 April 2020
We had no idea what to expect from the Tile Doctor service or how effective it would be in cleaning and restoring our travertine floor and shower tiles to their original look . We were pleased withe service and most importantly delighted with the results which were outstanding . Stuart worked without fuss , without mess and restored our tiles to their original look .Thank you and great work.
By Mike W, Blandford Forum, 18 February 2020
Very professional and friendly service. Fitted me in at short notice. Very happy with my floor.
By Julia C, Blandford Forum, 05 November 2019
Please note the tile doctor who came to me ws called Charles Okwechime- so my feedback applies to him
Charles did a great job , taking time to advise re the tile finish. I am very pleased with the result.
By Elizabeth G, Warminster, 18 June 2019
Very good service and very pleasant operative!
By Karen A, Nr Toller Porcorum, 02 May 2019
Great job, Stuart worked hard to put our floor right and removed stains that we thought were impossible to remove. Limestone floor now looks great after the new sealer was applied.
By Simon N, Broadstone, 22 August 2018
Once upon a time a wife became sad because her slate tiles had become very dull.Husband in despair searched the net and found Charles,The Tile Doctor and promptly arranged a visit. He arrived like a ray of sunshine, charming,funny and very efficient. That evening husband was waiting for his meal, but wife was late. He found her sitting in the kitchen "What are you doing" he said. "Oh husband I have fallen in love" she replied. "With Charles" husband cried. "No silly" she said "With my lovely gleaming colourful tiles,I am so happy". Alleluia" replied the husband "but what time is supper?.
The End. Thank you Charles. GB & GJ.
By Mrs L, Iwenminster,, 17 October 2017
I am not sure why it took so long to be contacted following our initial enquiry. It was then Charles rather than Stuart who contacted us, so perhaps we are on the Dorset/Hampshire border. We were surprised when Stuart arrived as we thought Charles would be doing the floor. So, some communication issues!
Stuart was great though, very professional and kept us well informed about the process on the day and we are delighted with the floor. Thank you very much. It is a shame though that some of the paint on the skirting board and plinth has lifted as a result of the treatment. I didn't notice this at first. I also wondered about the costings as £500 seems rather steep for one guy for one day even when taking materials in to account. Overall though we are pleased we had it done and our 120 year old floor looks very fine considering her age. I would welcome some feedback on my feedback. Thank you :-)
By Rachel T, Poole, 13 October 2017
Stuart was very helpful when he came and advised us honestly on the level of work we needed.
The two men that came out to complete the work were friendly, courteous and very pleasant to have around. They worked incredibly hard all day and completed the work to an excellent standard.
We will definitely be using the company again and would be very happy to recommend them to others.
By Ruth L, Wimbourne, 11 October 2017
A great improvement on our rather tired looking bathroom.
The technician worked diligently with minimal breaks.
By Colin B, Salisbury, 14 September 2017
A friendly and professional service, promptly carried out.
By Chris N, Blandford Forum, 07 July 2017
The first visit to assess the job and give an estimate was made by Charles and a date for work to be done was agreed at the same time. Stuart arrived on time and carried out the job thoroughly and with enthusiasm and clearly took a pride in his work. The result is very satisfactory and we have already recommended Tile Doctor to a neighbour.
By Peter &, Salisbury, 06 July 2017
What can we say...! Absolutely amazed with the work Charles did to our Victorian porch tiles. They were in a sorry state but Charles revived them and brought them back to their former glory! We are very happy . . .
ith the end result. We would highly recommend Charles! Johnny & Vanessa - Bournemouth
By Vanessa I, Bournmouth, 20 April 2017
Quote said walls etc masked before work carried out. This didn't happen which left a lot of cleaning for us to do. There were difficulties getting the original sealant off which resulted in a further visit. The overall effect was better but a few tiles were still patchy
By Helen , Winterborne Kingston, 22 August 2016
The work was not completed on the visit of the Tile Doctor as the stain was more severe than expected but they came back with more aggressive polishing equipment and did a great job. I don't think anyone could have done the work better.
By Lawrence C, Broadstone, 01 July 2016
End result on my Travertine
By Kevin E, Bournemouth, 09 June 2016
I am over the moon with the transformation of my tiled kitchen floor. It now looks like I have had a complete new floor fitted, amazing when we were on the verge of putting Lino over the top of these tiles!
Would absolutely recommend this company 100%, they are punctual, polite and very professional, talking you through the whole process before hand.
Mrs J Viney
By Jeanine V, West Parley, 05 February 2016