Superb service and great results

By Guy W, Cheltenham, 24 October 2020


    Malcolm did an excellent job on our sooty limestone fireplace. He was very courteous and gave us some useful advice in looking after said fireplace. The whole process was without fuss and I would definitely re ommend him to my friends and family.

By Desmond G, Bristol, 12 October 2020


    I contacted Tile Doctor in a panic as our lovely black limestone patio had been ruined by acid wash by the man who laid it. We had spoken to a couple of people regarding cleaning it and inevitably they advised it was beyond repair. Cue sleepless nights and tears, and googling till the early hours, and I stumbled across Tile Doctor and am I glad I did!! Malcolm contacted me within hours, he popped in to have a look and did a quick sample to show what was possible. The sample t ile looked amazing and I had hope for our patio!! He quoted, booked us in and even changed the days he was due to come because of the weather. He worked, along with Sharon, over a weekend, all weekend. They were punctual, reliable, knowledgeable, and basically lovely people. We are delighted with our patio and wouldn't hesitate to recommend Tile Doctor and specifically Malcolm and Sharon to friends and family A*

By Julie N, Stockwood Bristol , 10 October 2020


    Malcolm was so helpful, worked professionally and provided great customer service

By Anthony L, Trowbridge, 05 October 2020


    Very professional service from Malcolm. Our Victorian floor looked as good as new after he finished!!

By Mr D, Swindon, 05 October 2020


    Malcolm did a very professional job and we are delighted with the result.

By Webley , Moreton-in-marsh, 25 September 2020


    The Edwardian hallway tiles and kitchen tiles are like new. Malcolm and Sharon's work was quickly and professionally done with each step explained as well as aftercare. The results were better than I had hoped for and I would recommend them to others.

By Sj A, Gloucester, 25 September 2020


    The floor looks great. Malcolm turned up on time as arranged and was thoroughly professional. Thank you for restoring my beautiful flagstones

By Hannah S, Bruton, 24 September 2020


    Our horrid travertine floor has been totally transformed by Malcolm and Sharon, it is now better than when it was originally put down. Nothing was too much trouble, everything was done without fuss, we enjoyed the whole experience. Thank you

By Jane R, Nr Wincanton, 24 September 2020


    Malcolm was brilliant so friendly and easy to talk to, he was very knowledgeable and professional the whole experience has been a great success the floor now looks even better than when it was first laid and would have absolutely no hesitation in recommending the Tile Doctor to family and friends. Thanks Malcolm.

By Rodney J, Cannington Bridgwater, 19 July 2020


    Malcolm and Sharon worked incredibly hard and did an excellent job on both an old brick hall floor and a stone kitchen floor. Both have ended up looking way better than we ever thought possible. They were huge y helpful and would certainly recommend them. Huge thanks to them both!

By Peter R, Warmimster, 06 July 2020


    Delighted with the results of Malcolm and Sharons' hard work. Our quarry tiles have been covered for many years with carpet leaving them dirty and stained by underlay and adhesive. Now they are clean and gleam ng. They provide an efficient, professional and very friendly service. Nothing is too much trouble. I have no hesitation in recommending them. Thank you Malcolm our hall has been transformed.

By Mrs J, Westbury, 29 June 2020


    Malcolm was such a hero! We have been trying to get the tiles sorted in our hall for ages. He came to assess the hallway and give us a quote and he immediately put us at ease with his knowledge and professiona ism. He works efficiently with no fuss and everything was left immaculately. He did a fantastic job! We are really happy! We would definitely recommend him in your home.

By Laura S, Swindon, 29 June 2020


    Malcolm was fantastic! He and Sharon really grafted and made my 30 year old floor look as good as new! The site was left immaculate and everything was carried out with the minimum of fuss. He really went above and beyond, even lending me a fan to dry our cellar after a flood! Would definitely recommend.

By Cliff D, Moreton-in-marsh, 22 June 2020


    Efficient and knowledgeable. Did a great job.

By Helen W, Tewkesbury, 02 June 2020


    Malcolm was very pleasant to have around, did a great job and we're thrilled with the result. Our kitchen floor has never looked so good. We'd have no hesitation recommending him to anyone.

By Sarah M, Nr Sherborne, 01 June 2020


    Malcolm did an excellent job. Work was done as lockdown was being lifted but Malcolm did all that was required to maintain distancing and safety. The job was more complex than expected but all work was carried

By Richard B, West Chinnock, 01 June 2020


    Grout colour change and tile cleaning all carried out to a high standard.

By David C, Thornbury, 11 May 2020


    Punctual, courteous and efficient.

By Christopher S, Cheltenham, 11 May 2020


    Fantastic job. Couldn't be more pleased. The kitchen and hallway look better than the day the house was built. Thanks Malcolm

By Mr R, Taunoton, 20 March 2020


    Have a very large black and white old Victorian entrance hall which looks amazing after Malcolm and his wife came to restore it last month! So pleased I used them and could not fault anything ! Amazing profess onal and really organized . Lovely to have them in our house.

By Bailey , Bristol, 16 March 2020


    Malcolm was amazing and he did a great job! Thank you.

By Yaser H, Gloucester, 27 January 2020


    Malcolm did a fantastic job on our Victorian tiles. He contacted us within hours of making an enquiry. Was really helpful and the tiles now are restored to their former glory. I would highly recommend tile doc or and Malcolm

By Vivienne L, Chippenham, 17 December 2019


    Malcolm did a great job in renovating a limestone floor for us as part of a large project for Cheverell Ltd, which involved a new kitchen, floor and decorating.

By Robbie H, Pewsey, 25 November 2019


    Malcolm Crowther provided an excellent service. His response to my initial query was prompt and the work carried out was of a high standard. He was also very friendly during his visits and gave me some useful advice

By Dave B, Bristol, 04 November 2019


    Malcolm is extremely professional knowledgable and hard working. My limestone bathroom tiles look better than they did when they were first installed and at last have a beautiful sheen. Thank you.

By Jo Y, Swindon, 23 September 2019


    Malcolm was really hard working and punctual. He was very knowledgeable about our Victorian tiles and we are thrilled with the result. Would definitely recommend him to others.

By Rachel H, Gloucester , 22 July 2019


    Malcolm called in to demonstate how he could clean my full tiled bathroom grout. Very professional and likable. Returned to do a great job cleaning and sealing the grout, looks like new again. No hesitation in recommending Malcolm.

By Andrew N, Bristol, 22 July 2019


    So Glad I didn’t listen to my Husband and have the floor ripped up, an amazing job by done Malcolm, my tiles look brand new. So Happy, thank you all

By Irena P, Bagstone, 24 June 2019


    Malcolm was very professional, Very Helpful & knowledgeable. Come out & done a sample area looked Amazing- Talked us through the process. He supplied all the cleaning chemicals, Him & his wife worked ver hard to get our black limestone large patio area back Nice & black again looking like a New stones. We are over the moon with his work & results 5***** would 100% recommend his services.

By James M, Bristol, 20 May 2019


    Absolutely delighted with our "new" old tiles. Hall has so much more character. Could not believe how well the tiles came up. Malcolm was very hardworking and particular.

By Mary R, Gloucester, 13 May 2019


    Malcolm did a great job, stripping off years of wax, worked really hard. Very pleased with the result.

By Phil B, Bristol, 13 May 2019


    Malcolm and Sharon did a wonderful job. My floor is totally transformed. They were friendly and professional at all times. Hard working and punctual I would recommend Malcom's service to anyone. Thank you

By Linda C, Melksham, 07 May 2019


    Malcolm and Sharon are very lovely people, who work extremely hard and do a great job. I am delighted with the renovation of my 100 year old quarry tiles , they look amazing. I would strongly recommend them f r the great service they offer.

By Jenny P, Cirencester, 19 February 2019


    Malcolm is very friendly, helpful and committed to getting the best results possible, very willing to put in extra time and effort. He is also very knowledgeable on the subject and gives good advice. We would efinitely recommend Malcolm and Sharon.

By Nigel B, Blakeney, 12 February 2019


    Amazing job by Malcolm and Sharon. We had a huge area of tiles to be cleaned and the grout to be revitalised. It now looks like new!!. Couldn't be happier. They were both prompt, worked really hard and wer very tidy and professional.

By Martyn W, Clevedon, 28 January 2019


    Malcolm was friendly, polite and courteous, he gave great advice on the colour to replace my black grout. I would definitely recommend him to my family, friends and colleagues.

By Karen F, Chippenham, 26 November 2018


    The floor looks amazing, and it was a pleasure to,have Malcolm and Sharon with me for three days

By Mary F, Box, , 19 October 2018


    Malcolm and Sharon worked very hard to get our Terracotta tiles looking like new. We are very pleased with the result. Thank you.

By Mr A, Redland Bristol, 19 October 2018


    Really friendly and professional.

By Nicola A, Bristol, 24 September 2018


    Malcolm was extremely helpful and was always on hand to answer any question I had. He done a great job restoring my tiles and I never expected them to look as good as they do now! Thanks!

By Khabeer S, Gloucester, 24 September 2018


    Very good service and workmanship but hellishly expensive!

By Paul C, Chelethenham, 17 September 2018


    Excellent service thank you!

By Caroline V, Swindon, 10 September 2018


    Malcom arrived promptly, a small area of discoloured grout in bathroom needed revitalising. Malcom’s efforts and advice were first class, one of life’s true gents. No hesitation in recomme ding him to family and friends. Mark Buffin

By Mark B, Abbeydale , 03 September 2018


    Malcolm was Great, easily contactable from the beginning with very quick responses. He was friendly when we met and did an excellent job with the floor. Would definately recommend

By Rebecca , Swindon , 13 August 2018


    Malcom tried hard to improve the appearance of reclaimed tiles on a small patio. Nether he nor I was satisfied with the final result, but this was not for want of trying various techniques. Prompt, helpful and informative.

By Peter B, Thornbury, 13 August 2018


    Great service

By Hannah M, Gloucester, 23 July 2018


    Malcolm, ably supported by his charming wife Sharon, provided us with excellent service. Highly professional - and a very nice chap to boot - Malcolm was not satisfied with the results of the initial cleaning nd resealing of our black limestone patio, so he redid the whole job. It now looks fabulous! We have no hesitation in recommending Malcolm and will definitely be using his services again. Thank you, Malcolm!

By Mr H, Cheltenham, 16 July 2018


    Very good.

By Robert W, Lechlade, 09 July 2018


    Very friendly and helpful.

By Ann W, Thornbury, 09 July 2018


    We couldn't be happier with the results! Very pleased with Malcolm’s expertise and excellent service through out. We highly recommend. Thank you again!

By Zoe R, Corsham, 09 July 2018


    Malcolm is ace! Did a fantastic job and was very reliable. Thank you.

By Charlie C, Stroud, 02 July 2018


    Malcolm and his wife are very passionate about their work - everything they did was very professional and all surfaces were protected during cleaning. End result is amazing. Part of the reason for having the w rk done was to put the house up for sale - but I reckon I'm staying, now. Also to add - super-friendly people, too.

By Stephen B, Bath, 25 June 2018


    Really excellent result on my quarry tiled and sealed floor. Malcolm and Sharon came on time on both days, worked very hard and very tidily. A pleasure to have in the house. Already recommended to a friend.

By Tina S, Devizes , 25 June 2018


    Malcolm was very professional and thoughtful He took great care to prepare the tiles properly and finish them to a brilliant finish. He was also very considerate about walking in and out taking his shoes off. Thank you Malcolm

By Sally R, Gloucester, 04 June 2018


    Our travertine floor has been transformed from a dull, impossible to clean surface to one that looks better than it did fifteen years ago. Every time I walk into the kitchen I stop just to look at it. I am del. . . ghted with what you have achieved! Thank you.

By Laura C, Cheltenham, 04 June 2018


    Kitchen and hall floor tiles had years of ingrained grease and dirt. I used a steam cleaner and thought I had done a good job, until I moved a door mat... My "clean" floor was brown - whereas the tiles under the mat were cream. Called in Malcolm who came and treated a specimen area. When I saw the result, I agreed his quote immediately. He promised that he and his wife (Tile Doctors from Gloucester area), would be here at 0815 a couple of days later. Exactly on time, they appeared and started working. WHAT A DIFFERENCE... Tiles are "back to new" and now sealed, so I can clean them easily with the correct products - but they advised no more steam cleaning as it will remove the seal.

By Paul N, Bream , 30 May 2018


    Knowledgeable and professional. The floor was not straight forward but Malcolm worked around it and kept me informed at every stage. Good end result.

By Morag H, Fairford, 22 May 2018


    Did a great job cleaning and re-sealing our kitchen floor. Would recommend

By Kath , Corsham, , 08 May 2018


    Malcolm was a very nice chap, happy in his work and works to a high standard. This is hard to find these days! Our very dull and dirty tiles from 1890, (that were IMPOSSIBLE to clean), now look glossy and fres. . . . I'm off to put some fluffy socks on and do some skids down the hallway!!

By Natasha D, Chippenham , 08 May 2018


    Can’t praise these people enough, there standard of work is truly amazing. I can’t believe the array of colours that have come out on my Chinese slate floor. I’m so happy. The couple that came to do the . . . ob were wonderful, friendly & they were a pleasure to deal with. There work is outstanding.

By Mike G, Westbury, 30 April 2018


    Malcolm was Friendly and professional. Fireplace has come up lovely and clean and all stains removed Area left clean and tidy would recommend.

By Nadine H, Trowbridge, 16 April 2018


    My floor now looks amazing! I have already recommended Tile Doctor to friends and family, and can't wait to share my beautiful floor on instagram. Thank you Malcolm!

By Helen C, Bath, 09 April 2018


    Malcolm and his wife are a lovely couple who take pride in the work they do and make sure the job is done properly. They worked their hours around how long it took my floor to dry and were flexible with my tim table too. Would recommend.

By Sarah G, Gloucester, 03 April 2018


    We had several floors cleaned (old flagstones, limestone tiles and quarry tiles) and we are really pleased with the outcome. Malcolm and his wife were friendly, professional and diligent.

By Pat M, Bristol, 26 March 2018


    Malcolm did a great job on our quarry tiles. Arrived on time and completed the cleaning phase without any mess. The grout damage was expertly repaired. The following day the 3 coat finish to the red quarry ti es exceeded our expectations. He briefed us on how best to maintain the finish. We are very pleased indeed with the result

By Mr S, Nr Chippenham , 19 March 2018


    Malcolm worked tirelessly on our terracotta floor, despite some unexpected problems with the tiles, and the end result is far better than we have ever expected. He is a pleasure to do business with. He and his. . . partner worked hard and showed a genuine commitment to getting a superb result. Thanks again Malcolm

By Alistair E, Urchfront, 13 March 2018


    Malcolm was fantastic, honest, trustworthy and most importantly, very good at what he does.

By Mohammed P, Gloucester, 12 March 2018


    Malcolm worked tirelessly on our terracotta floor, despite some unexpected problems with the tiles, and the end result is far better than we have ever expected. He is a pleasure to do business with. He and his. . . partner worked hard and showed a genuine commitment to getting a superb result. Thanks again Malcolm

By Alastair E, Urchfront, 12 March 2018


    Friendly, professional and knowledgable service! The kitchen floor and porch have been completely revitalised!

By Paul G, Cheltenham, 05 March 2018


    Top job completed by Malcolm brilliant result and a really nice professional man, the floor looks better than when it was new 10 years ago.

By Tom M, Lechlade, 26 February 2018


    Malcom is a very professional tile cleaning expert. They both worked really hard on our large 1850's Victorian tiled floor over several days. The degree of dirt removed was incredible and a significant differ nce even after this initial stage. Malcom went on to stick loose and replace missing tiles and re-grout as required. He was very diligent and didn't rush the job, making sure he didn't miss anything before finally sealing the floor with a satin finish. The restored floor is beautiful and befitting the original appearance of the castle. Malcom was extremley methodical and a neat and tidy worker, non-invasive of our day to day routine. We are very pleased that we chose Tile Doctor and Malcom to do the work and more than happy to recommend him. We will have no hesitation in re-employing him for other floors in the castle.

By Julie J, Bath, 26 February 2018


    I contacted Tile Doctor in desperation as I’d had a firm out to clean and seal my Travertine tiles and sadly they did a really bad job. Malcolm came out and talked me through the process of getting my tiles . . . he way they should look, Malcolm and his partner Sharon spent 2 days working to restore my tiles, both of them were amazing, they took on board how nervous I was, we truly can’t thank them enough as my tiles have been restored and look fantastic.

By Rhona K, Swindon, 19 February 2018


    Friendly, hardworking and on time

By Louise A, Weston Super Mare, 31 January 2018


    Very pleased with service provided

By Alyson W, Cheltenham , 16 January 2018


    I have natural limestone tiles in my kitchen and dining area that after just 18 months had taken a lot of wear and staining. The lovely cream grout had turned black and there were lots of other unsightly stai. . . s. Malcolm got in touch the day after I made an enquiry on the website and was very helpful in first doing a small test patch to give me an idea of the results to expect. The quote was fair and we arranged a time slot quickly. I was amazed and really pleased with the results. The grout is cream again and the floor shines - it looks brand new. I'd be happy to recommend this service.

By Catherine L, Bristol, 18 December 2017


    Malcolm was brilliant, the tiles looked great and he was very flexible in working. Much appreciated. Thanks.

By Oliver S, Bitton, 04 December 2017


    We had several broken and chipped tiles in our kitchen floor, originally put in in the 1850s. Malcom replaced over 20 of them and renovated and cleaned the rest. The result is very impressive! Malcolm was punctual, very hard-working and knowledgeable about his job and set himself high standards. We are very pleased with what he achieved.

By Susan E, Trowbridge, 17 November 2017


    Our local tile doctor (Malcolm) came and did the estimate quickly and without fuss. The quote was reasonable and there was no pressure applied. We arranged a date about 2 weeks later. On the day Malcolm and his wife turned up to do the work. Both were outstandingly pleasant and worked hard all day. In the end they left our travitine tiles looking better than when they were first laid. They left an excellent finish and tidied up so that the bathroom could have been used immediately. If it had not been for this work we would have have to had the bathroom re-tiled. In short it was a thoroughly professional job and we are very pleased. Thank you.

By Stephen S, Newent, 13 November 2017


    The appearance of the finished floor exceeded our expectations - definitely worth doing. Malcolm was friendly and helpful and clearly worked hard to achieve the results.

By Pat M, Bristol, 03 October 2017


    Was a pleasure dealing with Malcolm and his wife. Our hallway is receiving lots of admiring comments thanks to the both of them! Thanks again.

By Andy R, Bath, 03 October 2017


    Malcolm did a fantastic job, professional and made our tired and dull tiles look like new, better than new in fact.Brilliant service and excellent results.

By Darren C, Gloucester, 02 October 2017


    Very efficient, hard working and nice people

By Mrs L, Bath, 25 September 2017


    The really hardworking Malcolm and Sharon did such a thorough and professional job on our Victorian tiled floor. They were polite and hard working and we are thrilled with the results of their work.

By Helen C, Hereford, 10 September 2017


    Malcolm was quick to respond and sorted my floor completely. Excellent job.

By Luke B, Stow On The Wold, 09 August 2017


    Malcolm arrived when he said he would. Work was carried out in a very professional manner and the end result is beautiful floor tiles again. Very pleased and would recommend.

By Janine V, Swindon, 09 August 2017


    very efficient and friendly. A great result with our Limestone kitchen tiles now looking as new.

By Mrs D, Bath, 02 August 2017


    Professional, punctual and tidy. Very pleased with the results.

By J C, Devizes,, 16 July 2017


    Excellent service.

By Adam L, Gloucester, 06 June 2017


    Malcolm has been a pleasure to work with. He did an excellent job cleaning and re-surfacing our flagstone floor. Of all the people who have done work on our house over the years, he was one of the most professional: offering excellent sensible advice, turning up on time cheerful and friendly, and doing a really good job. Thank you, Malcolm!

By Jan L, Ledbury, 04 May 2017


    Malcolm arrived exactly on time and did a very professional job. The difference in my flagstone floor is amazing. I am very pleased with the result. Much better than I could have imagined. It is an ancient floor and some patches Were rather poor. Also there were old deposits (possibly glue) which he managed to remove. Thanks, Malcolm

By Norah B, Stroud, 03 May 2017


    Malcom and his wife, very friendly, hard working, I could trust them with my house, dogs, house keys within a short time! Thank you! To them both. Mrs R. Vorstman

By Renee V, Greet Wiunchcombe, 05 April 2017


    Very professional work. We were sold on it when he came to quote and did a small patch clean. Malcolm was able to come within a few days of confirming his price was acceptable and the job was done swiftly and to an excellent standard. We now have a new floor!

By Phil Y, Westmancoate, 30 March 2017


    Excellent advice and work, all carried out on time.

By John M, Midsomer Norton, 18 March 2017


    Malcolm did an excellent job, and the tiles look like new. It is also a bonus to have someone who cares about the job and whether you are happy with it, and is pleasant, and friendly, as well as professional. We are more than happy to recommend him.

By Gerald K, Bath, 07 March 2017


    Malcolm did an excellent job on my travertine kitchen floor, he stripped it, thoroughly cleaned it then resealed it. The floor looks like new again. I was delighted with his work. M Ross

By Mrs M, Chipping Campden, 18 January 2017


    Malcolm was very professional, knowledgeable, efficient and an asset to your company. Really impressed by him.

By Michelle S, Bristol, 06 December 2016


    Great job over a variety of tile surfaces. Very professional and a great finish. Already recommended to a few friends.

By Conrad G, Yate, 04 November 2016


    Malcolm went above and beyond and did a really good job that was much more difficult, without any fuss. We have a Grade II listed house and he cleaned and sealed our flagstones. Great job and great person to deal with. Thank you.

By Kathleen B, Cheltenham, 22 August 2016


    Really impressed with the transformation that Malcolm achieved in our bathroom. Thanks!

By Elizabeth H, Cheltenham, 01 August 2016


    We were very impressed with how thorough the service was. Our floor looks so much better!

By Yolanda D, Bath, 22 June 2016