Chap that did the work very polite and hardworking.Sadly the main reason I booked the work was to remove damage done by leaks from a water softener and salt deposits and that hasn’t really worked.
By Sue M, Fordingbridge, 24 May 2021
My builder had badly damaged a newly laid marble floor. They tried to clean it using a variety of things. They told me they’d need to rip up all the tiles and start over - but there were no more tiles! As a last ditch attempt to resolve it, I contacted Charles. He was an absolute saviour. I sent across some images of the damage and he reassured me that he could help. The results were incredible. My builder couldn’t believe it either! His team were efficient, helpful, friendly and above all effective! I wouldn’t hesitate to recommend them.
By Laura C, Alresford, 20 April 2021
I needed some advice as to whether my floor was salvageable, and idea of price and time required. All questions answered. Very pleasant meeting and enthused to probably go ahead with the work when ready.
By Pauline G, Fareham, 01 April 2021
Our floor looks great again. Shiny, clean and the colours revived once more. Great job Charles!
By Johanne S, Andover , 31 March 2021
Charles is a very amiable person and explained comprehensively what could and what couldn’t be achieved with my floor. The end result was excellent. My travertine tiles as well as my wood flooring were transformed. Charles is a true professional and a very nice chap that I would highly recommend.
By Mark T, Winchester, 30 March 2021
very good friendly and professional
By Nikki , Longstock, 24 December 2020
What a lovely man and a great job
By Debbie , Romsey, 13 September 2020
Very satisfied with the service and brought a badly stained new patio back to what we were expecting! Charles was approachable and friendly and very helpful, as was his colleague Stuart who worked extremely hard on the actual cleaning.
By Simon M, Alton, 06 July 2020
Professional and polite from the start to the end and what an amazing result in all three rooms - I would thoroughly recommend the service they provide and would use them again without hesitation.
By Paul M, Alresford , 06 July 2020
Floor looks great. Friendly efficient chap. Would recommend
By Lucia D, Horndean, 06 January 2020
Lost one star for a missed appointment to quote (done by email in the end); also cleaning behind WC could have been a little better, but accept it's a difficult place to reach! overall very pleased with the result. Barry was excellent!
By Wendy S, Southampton, 02 December 2019
My stone floor was dull and discoloured and I thought my only option was to cover it over. Your team were friendly, professional and made very little mess. I now have a floor that is clean, polished and reall looks like new. I am amazed that such a transformation was possible. I would recommend you to anyone who has a sad stone floor.
By Janet G, Andover, 25 November 2019
We had an awful problem with our terracotta floor which I am pleased to say was finally solved by Charles from Tile Doctor. Another firm had recommended the traditional treatment of two coats of linseed oil followed by wax to restore the surface. The first coat was fine but the second coat refused to dry, leaving a sticky surface which did not change for six weeks so we couldn't move into our new home. We tried everything to clean it off but it was incredibly resistant. We were in despair until we called in cheerful Charles who was confident they could sort it out. It took a determined effort over several days (it was a large area) but we have ended up with a beautiful, glowing terracotta floor. Many, many thanks.
By Miranda P, Sutton Scotney, 14 October 2019
We are very pleased with the work, it has turned our lime and salt stained slate tiles in the wetroom back to their original condition. Lovely job and better than expected. Well done Stuart.
By Bill D, Titchfield, 04 July 2019
By Sam A, Basingstoke, 17 June 2019
Excellent service and fantastic floor. Thank you.
By Ian R, Fareham, 17 June 2019
Friendly and professional and efficient.
By Jo P, Nr Alton, 04 June 2019
Good job done. But as machines loosen the occasional bit of grout, it would be beneficial if Tile Doctor had different colours of grout in vehicle to then effect a better repair and final finish. For this value of work, a top-notch finish is essential.
By Mr K, Sandleheath, 04 June 2019
The job was done excellently was here all day and work very hard. Thank You
By David N, Hedge-end, 04 June 2019
Floor looks new. Love it.
By Marie H, Shedfield, 01 April 2019
Brilliant! Tiles look amazing, thank you very much
By Sarah P, Andover, 18 March 2019
Charles was very quick to respond; very clear on how he could improve our floor. He arrived with colleague Barry on time and between them they transformed our travertine floor from being very dull into a very ratifyingly shiny floor in less time than expected. Thank you one and all We are very pleased with the result.
By Liz C, Bosham, 04 March 2019
Came as arranged on time, professional work and excellent results
By Rosalind A, Petersfield, 25 February 2019
We had a new limestone floor installed in a large and difficult area but the result was not satisfactory in that there was too much "lippage" from stone to stone in many parts of the floor. All the advice we eceived was that it would not be feasible to mill the floor level and that we would either have to live with it or lift and replace it - a terrible prospect. However, Charles persuaded us that it could be done and his team managed to mill it and polish it such that it now looks superb. The process was relatively quick and very clean. The team was thorough, professional and a pleasure to have around. We are delighted with the result and would recommend them strongly for any similar work
By Philip G, Wickham, 31 December 2018
Professional service, thank you - our terracotta tiles have been given a new lease of life and look so much better!
By Georgina B, Micheldever, 31 December 2018
A very friendly and professional service, we were very happy with the results.
By Cheryl P, Fareham,, 31 December 2018
Charles colleague was excellent. He did exactly what he was asked to do. Our en-suite shower tiles were very badly stained and he restored them better than we thought possible.
By Liz P, Southampton, 03 December 2018
Very helpful and friendly service
By Anthony B, Lymington , 19 November 2018
Large interior areas of pale limestone and grouting cleaned and sealed just as promised.
By Jane C, Southampton, 22 October 2018
Over the moon with Tile Doctor! They have transformed our bathroom back to its former glory, thank you and we will be recommending you in future.
By Jodie , Aldershot, 02 July 2018
Well informed, on time, well executed.
By Pinkney , Waterlooville, 25 June 2018
Wonderful service and the tiles look perfect. Very pleased.
By Helen F, Winchester, 25 June 2018
He was very friendly and professional and there was zero pressure to use him or his services. He showed me photos from another similar job so I knew what to expect, measured up and took me through the process. As I was happy with everything I asked to proceed and I was contacted the next day to arrange for a convenient time to do a trial patch test to make sure we were happy with the results. The trial looked good so we decided to proceed and the tiles were cleaned of the old sealant that day. Charles then returned the following working day to put on the new sealant and finally we have our tiles back. I wish we'd gone straight to tile doctor from the start and saved ourselves a year of hard work, expense and issues.
By Bronia C, Southampton, 25 June 2018
Our black limestone floor has been down for 8 years, despite being laid well we were wrongly advised to leave it unsealed after laying as the tiler didn't think it was necessary. It became very scuffed and mar. . .
ed so after 4 years we had it cleaned and sealed by a tiler. The result was ok but I was never entirely happy with it. Another 4 years passed we decided to contact The Tile Doctor. I'm a very fussy person, as I think Charles and Stuart would agree with, I can honestly say my floor has never looked so good, I didn't realise the tiles could look so beautiful, they look far better than they did when we bought them. I've even decided to contact the company I purchased them from to tell them and show them the photographs. It's incredible what results can be obtained with the correct products, equipment and knowledge. Well done Stuart (and Charles).
By Linda G, Lymington, 25 June 2018
Work was carried out within 48 hours of initial enquiry as we were in a hurry. Although our old quarry tiles turned out to have concrete rather than conventional grouping, meaning they did not come up as clean as we had hoped, the operative did a great job of removing the surplus mix solidified around the edges of many of the old tiles so that the floor looked much better overall and especially once the polish and final cleaning process was completed. We were really pleased and impressed by the care and trouble taken to do the best job possible.
By Sue N, Minstead, Lyndhurst, 11 June 2018
I had the quarry tiles in my kitchen cleaned for the first time since I moved in about 20+ years ago and it looked brilliant. I should have them cleaned years ago. I was kept informed every stage of the proces and I am delighted with the results. Will definitely use Charles & his team again.
By Lina T, Bordon, 29 May 2018
Our red and black tiles are very old and have seen some very heavy traffic with little tlc over the last 30 years plus, so I wasn't optimistic. However, I am delighted with the result. Wish I had done it years. . .
ago! Charles and his team were totally professional, arrived exactly on time, worked really hard on the tiles until they were satisfied, nothing was too much trouble. I highly recommend using this company.
By Sue H, Petersfield, 26 March 2018
I had a visit and a quotation the same day of telephoning to enquire, and a visit booked in shortly after. I thought all was lost with the condition of my slate floor but Charles worked some magic, worked hard all day and has transformed it. Would DEFINITELY recommend and will use again for my other floors. THANK YOU CHARLES :)
By Jacqueline A, Gosport, 26 February 2018
Charles (surveyor) and Stuart (technician) were brilliant - both very friendly and professional. Stuart done a fantastic job on the floor for me. I will definitely use again, they offer both wood and tile floo renovation which is good to know.
By Lloyd E, Southsea, 26 February 2018
Stewart worked wonders on our terra cotta quarry tiles! So much so that I could have saved myself money by having them earlier, then I doubt I would have had kitchen renewed.? Very very happy and should last a few years. Thank you Stewart.
By Professor A, Hayling Island, 12 February 2018
Was ok but very expensive for a tiny bathroom
By Sabita M, Southhampton, 22 January 2018
I only had a small job, but it was actioned professionally and with a dose of humour!
By Steve M, New Milton, 18 December 2017
Amazing job, really took pride in his work and was courteous and professional at all times.
By Clare R, Lymington, 11 December 2017
Charles was prompt and friendly. He has a big mouth, but we didn't mind this. His colleague Stuart was extremely hardworking and we were impressed with his thoroughness and his pride in the result. After Charl s's second visit to seal the quarry tiles, we found it necessary to sweep up quite a lot of small debris, so we thought it could have been left in a more perfect state. However, overall we are satisfied with the job, and the tiles, which are 106 years old, really do look transformed.
By Mrs J, Winchester, 27 November 2017
I have struggled to effectively clean my natural flagstone floor ever since moving into my house. The Tile Doctor managed to rid 5 years of dirt in one afternoon. Very happy with the results and now it has a sealant too which will make it easier to clean in the future. A very professional and efficient service :-)
By Katie P, North Boarhunt, 20 November 2017
Did a great job on our travertine floor. Much cleaner and looks lovely.
By Lisa S, Romsey, 20 November 2017
Excellent service from Charles who was extremely knowledgeable and clearly very passionate about his work. The quote was exactly as I expected, the office staff were quick and efficient and a few days later a. . .
great chap appeared and completed the job very efficiently and professionally. Great service, price and workmanship.
By Rupert G, Micheldever , 20 November 2017
Very good. All to plan. Floor looks great
By Andrew L, Winchester , 19 October 2017
Charles completely transformed my black limestone patio. His expert knowledge of flooring enabled the work to be carried out to an extremely high standard. I recommend him to anyone wanting flooring work done nd will be using him to maintain the patio on an ongoing basis. The products they use are not the cheapest but they are superior and great value for money.
By Oliver M, Southampton , 19 October 2017
The original red tiles were covered in very thick solid glue when we removed the carpet covering them. Charles (and colleague on day 2) did a great job and the tiles look fantastic. The other matching tiles nearby have also been given a new lease of life. Thank you.
By Sarah L, Bransgore, 03 September 2017
By Kris B, Hayling Island, 09 August 2017
By Raghu , Botley, 27 June 2017
Charles did a great job. He was also very professional and I would recommend him to anyone
By Clare C, Freefolk, 27 June 2017
Great work. I didn't realise how dirty the kitchen floor had become until Stuart our tile doctor worked his magic. I've used Tile Doctor twice and would not hesitate to recommend them
By Kate E, Salisbury, 19 June 2017
Charles and his team made an excellent job of the marble throughout the bathrooms. They went above and beyond the job description and were even kind enough to leave us some products to use from here on. Great ork!
By Kathryn B, Southampton, 19 June 2017
Many thanks to you for a great job.
By Stuart M, Southampton, 19 June 2017
Professional polite service. Some queries over the final finish achieved, which Charles has already confirmed he will personally look into. Would highly recommend to anyone wanting to deal with a professional ile expert.
By Ben W, Andover, 13 May 2017
Charles and his team are always very courteous and polite and are all very hard working. Our lacquered wood flooring was looking scratched and one area had been particularly badly worn by bar stools. Now however, after having been sanded down and oiled, the whole floor looks amazing, far better than when it was first laid. We will definitely be contacting Charles to sand and oil the bedroom floors too. Great job at a good price. Would highly recommend.
By Elaine R, Fordingbridge, 20 April 2017
Stuart was very professional, personable and nothing was too much! The bathstone looks rejuvenated and like new. I would recommend the service without hesitation.
By A H, Alresford, 20 April 2017
We have an old Victorian path which has received no 'tender loving care' for many years and has been subjected to the rigours of a major 3-years renovation of our house. The path took a real battering but Cha les has very professionally restored and it is now close to its former glory. A great job, very many thanks.
By Peter A, Southsea , 20 April 2017
very helpful would be happy to use again was very pleased with result
By Rebecca S, Fleet, 10 April 2017
I would recommend Charles and his team, very happy with my finished floor.
By Lisa H, Southampton, 10 April 2017
I am thrilled with the amazing transformation of my travertine kitchen floor. It was filthy and now looks like new. A super professional job - thank you so much. I will highly recommend the Tile Doctor.
By Jane L, Empshott, 10 April 2017
We have a Travetine floor throughout the whole ground floor and has been down for almost 7 years. Looked very tired and some small holes and cracks and very dull. The guys did an exceptional job carried out v ry efficiently, clean, tidy, zero mess and the floor looks better than originally laid. The minor cracks now simply look like veins in the tiles and all the holes filled with resin and blend in nicely. Will use again in a couple of years to keep in good order from now on. I cannot recommend these guys highly enough
By Paul R, New Milton, 10 February 2017
Couldn't have believed it!
By David O, Andover, 10 February 2017
Very professionally done, the cracks are now nearly invisible and the finish is great!
By Sue M, Norleywood, Lymington, 10 February 2017
Great service, quickly managed to fit me in before Christmas. Very happy with work done
By Victoria M, Tadley, 31 January 2017
Thank you Charles for restoring my kitchen floor grout to sparkling and new. The floor is much easier to clean as the entire surface has been treated, Delighted with the result and it stays clean.
By Amanda B, Warsash, 03 January 2017
Yet again Charles and his team have turned my rather grubby limestone kitchen floor into a work of art! Thanks you.
By Janine H, Hartley Wintney, 16 December 2016
I was thrilled with the results. My travertine now looks better than when it was new.
By Bish O, Winchester, 19 October 2016
I was happy with the service, but the floor did not come up as good as I thought it would. all the cracks that were made good came back within a few days .friends did not notice the floor had been professiona ly cleaned. I wish Charles had come to see it after it had been done.
By mrs D, Portsmouth, 19 October 2016
Excellent.5 STar plus.2
By Mr D, Southampton, 13 October 2016
Great service and great work. Only too pleased to do a good job. Really looked at our case and worked out the best way to work according to our particular need. Thoroughly recommend..
By Paul B, Peterfeild, 13 October 2016
Brilliant service and result!
By Sabina L, Winchester, 13 October 2016
I had not used a similar service to the Tile Doctor before and was therefore a little doubtful about doing so, but I need not have worried. The service and attention to detail was excellent as were the results. . .
By Peter O, Southsea, 13 October 2016
We were able to play a part in decisions and found the team flexible and willing. The work was carried out quickly and professionally. We are very happy with the results
By Antonia H, Petersfield, 04 October 2016
Good service from start to finish and job well done
By Mr S, Fareham, 04 October 2016
Everything that was promised was achieved, and we are very happy with the result.
By Rosemary D, New Milton, 04 October 2016
Very thorough and Professional
By Garetn S, Poole, 30 August 2016
Having used Charles and Tiledoctor some years ago when it was a 'new' product I wondered if the professionalism would have dipped. Not at all. Charles was still smiling and willing. The work and product is still of the top most quality. Thank you Charles and I promise not to leave it so long next time!
By Aileen C, Fareham, 14 June 2016
A good job, very well and efficiently done. Very pleased with the outcome. The guys doing the job, were, pleasant, polite and very helpful.
By Mary R, Havant, 03 June 2016
A good job well done. Thank you
By Mr G, Hedgend, 31 May 2016
Very happy with this service.
By Annette , Crookham Village, 19 April 2016
Both Charles who came and did the estimate and gave advice, and Stuart who carried out the work, were charming, helpful and generally pleasant to deal with. We are delighted with the look of our floor, and have already recommended the firm to neighbours.
By Mrs P, Stocksbridge, 24 March 2016
Great, friendly service, very accommodating, the floor looks great and I hope the seal will protect it through the rental tenancy so that it will look good well into the future. Many thanks to Charles and Stuart for responding so quickly and getting it done within our tight schedule.
By Christop S, Marnhull, 16 March 2016
We are very pleased with the result that Stewart has managed to achieve on our previously rather worn and marked terracotta tiled hallway on which previous glazes had deteriorated. Charles and Stewart were very courteous and helpful. We still think for the quite small area covered, however, it was relatively expensive, hence the 'probably' answer to the final query above.
By Jane C, Romsey, 11 March 2016
Didn't come up as clean as I expected it to but it was an improvement
By Mrs F, Andover, 19 February 2016
Excellent results the floor looks brand new
The only thing I would say is there is now a strange smell in the kitchen but it is starting to diminish
By Terry W, Newtown, 17 December 2015
Charles did an excellent job on a very tired terracotta floor, and worked cleanly and efficiently. However, we have not had any feedback on how to maintain the tiles in a good condition especially in this very wet weather we are currently experiencing.it is only through this page did I learn of the Neutral floor cleaner, and look forward to obtaining some.
By Carol P, Swanmore, 08 November 2015
I also had speedy useful and friendly communications from your office. All in all a good experience.
By Elizabeth N, Whaddon , 25 September 2015
Fantatstic team effort from the start. What super people to work with at all levels. Brilliant work ethic and a determination to get our floors in a perfect state - despite challenges!!
A huge Thank you to you all. We will certainly be using you again and have already recommended you to friends
Katy and Debbie Lemin-STone
By Katy L, Pennington, 14 August 2015
Charles saved the day! My husband decided to seal my floor and it was a terrible job. I was very upset as I thought our floor was ruined. I saw Charles a few years ago and at that time we decided not to proceed. When I saw the state of my floor, I thought of Charles straight away. I called him, he came round and reassured me that it will be sorted. They did an amazing job. My life has become so much easier. I am not spending hours and hours scrubing my floors and my husband is out of the doghouse!!!!
By Mrs S, Burridge, 17 July 2015
Charles did not tell operative that Travertine holes needed filling & operative didn't ask or use his own iniative to fill the holes. Then when I came back at the end to check the work he had to fill the holes after he had finished buffing, so not the best finish. Also the filling isn't flush - it has shrunk with drying. Also there are white marks on our new tarmac driveway from spillage.
Apart from the above comments, we are pleased with the results.
By Richard B, Southampton, 15 July 2015
Lovely guys. nothing too much trouble and first class job.
By Karl B, Chilbolton, Stockbridge, 08 June 2015
Fantadtic personalised service. No improvements i could make. Great service
By Ursula W, Southampton, 30 May 2015
Absolutely brilliant. My floor looks amazing. Stewart worked non stop all day and has returned the floor back to the way it was 20 years ago. Thank you.
By Mrs H, Hartley, Witney, 21 May 2015
We had a very professional technician called Stuart, very experienced, polite and considerate, would thoroughly recommend him!...
He works extremely hard, and is a perfectionist, will work not only to you are completely satisfied but until he is completely satisfied too!.. He gives you 100%!!!
We are really pleased with the outcome of our table, considering the stains and marks Stuart had to tackle....Well Done Stuart a really happy customer.
Mrs Phillips (SOUTHAMPTON)
By D P, Southampton, 19 May 2015
Very efficient. I went out to work in the morning and came back in the evening to find it all done exactly as promised. Considering it saved me from having to put down a carpet, the value for money was excellent. Great job!
By Nicola H, Rotherwick, 13 May 2015
I can't believe I waited so long to have my floors polished and sealed. They look as good as new. The service I received was professional from start to finish. Will definitely by doing this again. Thank you so much Charles and Stuart.
By Barlow , Winchester, 11 May 2015
Very pleased with the work done, staff were very friendly and professional and did a great job, would definately recommend them.
By Jane N, Newbury, 20 April 2015
We were extremely pleased with the whole process from arranging a quote through to getting the job done. Our Travertine floors look like new again!
We would thoroughly recommend the Tile Doctor to all.
Nina & Bill Martin
By Nina M, Pamber Green, 17 February 2015
I am so pleased with the results of my slate floor!!! It looks brand new again! Thank you so much.
By Sue L, Southamton, 10 February 2015
Old floor transformed without hassle. Use with confidence
By Mike S, Alton, 02 February 2015
Charles is friendly and very polite. Cannot fault the work and the finish is stunning! Brilliant service and highly recommended
By Laurence T, Warfield , 30 January 2015
We are very pleased indeed, the floor looks better than new.
By Mrs E, Botley, 04 January 2015
Charles has done a great job on a very challenging floor
By Sue B, Ringwood, 25 November 2014
What an amazing Service, Charles came out to quote and explained the process showing me examples and videos, within a week he came out to do the work. I could not believe the results. The tiles came up like brand new even removing oil that had absorbed into the tile. Charles even came back late on the Saturday to apply another coat of gloss finish. The service and work carried out was 10/10. I will be passing on the details to my parents to have their tiles cleaned. Thanks Charles & Team!
By Amy A, Shirrelheath, 22 November 2014
Very pleased with the service I received.
By Mrs C, Farnborough, 21 November 2014
I am thrilled with the results. I thought I would need to replace the tiles following a bad flood but Charles assured me they would be able to be restored. Stuart worked like a Trojan all day on the tiles and the transformation was amazing. Thank you so much tile Doctor!
By Karen N, Andover, 28 October 2014
We were very impressed that Charles fitted us in quickly and the work done has really improved our terracotta tiled balcony which was covered in grout residue. Despite using every chemical from specialist grout removers (As recommended by the grout manufacturers), to paint stripper, brick acid and scouring cream, (Recommended on online forums), we had been unable to shift ourselves. Thank you.
By Jeannette , Southampton, 15 October 2014
Great service - floor looks lovely - like new
By V R, Upham, 09 October 2014
Charles is a delight, very easy to get along with and trustworthy. His workman was also friendly and efficient and I am delighted with the floors.
By Mrs L, Andover, 09 October 2014
The Tile Doctor's team have been helpful throughout, providing me plenty of information and making the necessary arrangements. Yesterday Stuart arrived & set to work on my grout-clouded, messy limestone floor.....today I have a rather lovely black limestone floor :)
Lovely job, carried out with a smile. Thank you!
By Gill S, Overton, 09 October 2014
I can highly recommend the service supplied by Tile Doctor, and Charles Okwechime in particular. Our kitchen floor has never looked so good, the work was carried out quickly and professionally with no fuss, and I could not be happier with the difference the "new" floor has made to the room. many thanks for an outstanding job.
By Karen S, Hants, 29 August 2014
Much better than the previous company
By Jas , Sutton Scotney, 26 August 2014
My Limestone tiles in my kitchen were horrible even after cleaning them they always looked dirty. I am so happy I contacted the Tile Doctor my kitchen tiles now look amazing and my floor looks brand new - would definitely recommend them, great service Thank you.
By Joanne K, Southampton, 21 August 2014
Very friendly reliable service with excellent results.
By Robin C, Alsford, 07 August 2014
really good job done on our very badly stained floor, nice people really helpful in completing finishing touches
By Heather H, Southampton, 05 August 2014
Simple and efficient service and results to date look excellent
By Chris R, Hanover, 05 August 2014
Not only were we over the moon with the results - a floor looking as good as new - we were also impressed with the persistence one hard work of *stuart* who would not leave until he had reached the highest of standards. Thank you - it was well worth the money!
By Mrs S, Cow Plain, 08 July 2014
I was very happy with the work carried out on my Travertine tile floor - the result was above my expectations.
By Mrs V, Fordingbridge, 08 July 2014
Wouldn't hesitate to recommend
By Joyce W, Fareham, 24 June 2014
The results were better than I expected, the floor looks so much better. Would use tile doctor again.
By Amanda S, Bosham, 02 May 2014
I was very pleased with the cleaning of my ceramic tile floor as great care was taken to ensure that the best possible job was done. The grouting on the floor proved to be difficult and I was impressed that both the cleaners felt that it was not of a satisfactory standard and needed further attention. An appointment was made for a return visit, a stronger substance used and a satisfactory result achieved.
By Mrs H, Wichester, 27 April 2014
Very pleased, floor looks fabulous, just hope it stays that way! Stuart (?) was excellent, on time and very professional.
By Marilyn W, Soberton, 15 April 2014
Very difficult to clean slate floor, now looks fabulous. So very pleased
By Amanda B, Petersfield, 03 April 2014
Still can't believe these are the same tiles that we started with!! They look amazing....sadly we now have to do other floors that I thought were fine!
By Susan C, Stockbridge, 03 April 2014
I have hated this type of floor for years having had the same for fourteen years in our last house. I googled for hours to see if there was a solution. Dogs cats and humans were making it worse and worse, washing it was a nightmare. Eureka! The answer to a maidens prayer in the form of Charles! The floor is transformed after his tireless ministrations. The room looks twice the size and twice as light. We are Charles addicted and he is coming back for phase two, terracotta tiles in the conservatory and yet more limestone in the Loo! Long live King Charles
By Mrs A, Fordingbridge, 03 April 2014
Just a quick note - I'm very pleased with the friendly service and the result. The tiles look fantastic.
By Stephen B, Bath, 03 April 2014
Charles visited and his enthusiastic sales pitch made it impossible to refuse! He agreed to fix it to arrive within a week. The work carried out was done quickly and with a lot less mess than I expected, Stuart worked from when he got here at 9.45am to when he left at 6p.m. with hardly a break. Thank-you Charles and Stuart.
By Cellia F, Candovoer, 01 April 2014
we were desperate trying to sort a floor out for my son who was getting married and wanted the house ready for his wife. Charles came along and transformed the floor from a dusty dull stone floor to a beautiful gleaming one fitting in with our timing too! thank you Charles.
By Rachel R, Farnborough, 31 March 2014
Very efficient! Very friendly!
By Martin P, Petersfield, 31 March 2014
It was all very painless, and everybody was very pleasant and punctual. The kitchen now sparkles, and we hesitate to use it in case we spoil the floor. In the end we probably will start cooking again.
By Christine H, Winchester, 25 March 2014
After moving into our home 4 months ago, the stone floor was extremely dirty!!! We were Very impressed with how clean our floor came up!!! The guy said he had never used so much cleaner on a floor before!! It looked good but I wasn't sure how clean it actually was. After two days I decided to clean the floor with my steam mop. After cleaning our very large kitchen floor I was amazed that the cloth on the steam mop was still white!!! There was no dirt so the tile doctor was fantastic!! Excellent friendly and helpful service and I would highly recommend them.
By Mrs A, Burgess Hill, 23 March 2014
Charles provided an excellent service and finished product, we are very happy.
By Mr L, Southampton, 23 March 2014
Charles's team were very efficient and arrived promptly. They managed to carry out all the work on our terracotta tiles, which cover the entire downstairs are, in one day. We have small children and so if it had taken any longer it would have been really inconvenient but they made an extra effort to get the job done. Really please, thank you.
By Kelly S, Hambeldon, 18 March 2014
Charles was really lovely and the guys who came round were really helpful polite and friendly. They did an amazing job the floor looks new would not hesitate to recommend them and will definitely use Charles again. Fab job thanks Amanda chatee
By Amanda C, Andover, 18 March 2014
Very efficient & quick service less than 2 weeks from our initial phone call to our floor being cleaned. We have travertine tiles and there was an issue with small holes which trap the dirt but Charles was very efficient and returned a week later to deal with the holes. The final result was superb - clean enough to eat your dinner off!
By Mr Z, Fareham, 18 March 2014
I would recommend Charles and the Tile Doctor to friends and family. I was at the stage of planning to replace my kitchen and utility tiles but now they look like new. This has completely restored my tiles and the grout which was very dirty now looks like new. High recommended. Regards Linda Simmonds
By Linda S, Horndean, 15 March 2014
Three firms were contacted for this work (honing & waterproofing 2 Travertine tables). Tile Doctor provided the most professional response (to time) and gave the most competitive price. The company also agreed a reduced price to recognise this small piece of work being fitted in around other operations.
Stuart, who did the work on 11th September, was very conscientious & helpgully provided advice on future care of the tables.
I have delayed providing this feedback for a month to see how the finish settles down - & I am still delighted.
11 October 2013.
By Mr M, Eastleigh, 11 October 2013
Charles tackled a difficult problem as best he could, the problem was not solved but this was not his fault, he did all we asked and was most helpful
By Chris C, Wincherster, 19 August 2013
Excellent service, really friendly staff and my tiles looked amazing!
By Lynsey M, Southsea, 18 August 2013
Charles was very helpful when I asked what services could he provide, given the areas of 3 different sorts of tiles which I was concerned about.
The operators have worked very hard and conscientiously.
I was slightly unhappy about the final outcome of the Terracotta tiles, so they were happy to reapply another coat of polish to solve that problem.
It is an expensive service but as long as it wears well, then it will all be worth it.
By Connie J, Nr Droxford, 15 April 2013
The work was completed to a very high standard and has completely revitalised my slate floor. Very happy.
By Lisa T, Hampshire, 21 July 2012
Excellent and efficient service. Very good end result.
It would be helpful to receive information regarding onward care of tile grout, re-sealing, products and so on. In our case the tiles are non glazed stone and the grout is mainly mortar.
By Graham U, Hmambledon, 19 July 2012
The guys were on time, pleasant and hard working. They did a great job and the floor looks like new again.
By Giles W, Hampshire, 23 April 2012