Very happy to have found Bill. He took time to explain his process over the phone before we booked. He did a great job on our original Edwardian hallway tiles, great attention to detail and he went above and beyond. Overall very pleased and would highly recommend Bill.
By Anna W, London, 29 April 2022
Bill was great. Very helpful and the result was just what we wanted.
By Adam P, Battersea, 10 April 2022
Bill did a great job. 3 bathrooms in a day. very happy with quality
By Karen O, Wimbledon, 24 January 2022
Bill and his colleague did a great job, my tiles look like new again. It took a while to get the appointment but we got there in the end and they were a joy to deal with. I'm very pleased.
By Natalie S, London, 10 October 2021
Excellent service, we are very happy with the result. Thank you!
By Andriana S, Carshalton Beeches, 04 September 2021
Bill Bailey’s hands and tile product are a peerless match. He was excellent.
By David S, London, 17 July 2021
We bought really expensive limestone tiles for our large kitchen so disappointed when they were laid. Bill cleaned them, was thoroughly nice man and we are beyond happy with the job. The floor now looks how we imagined and hoped it would look
By Karen M, Battersea, 16 June 2021
Bill did an excellent job of cleaning black grout haze from the porcelain tiles of our patio. He was very knowledgeable on the subject, had all of the equipment needed and made short work of a very difficult job. He was friendly, helpful and professional. We highly recommend him.
By Stephen S, Banstead, 12 June 2021
Good service - has made a real difference to the condition and look of a slate floor
By Sally H, Morden, 22 May 2021
The Tile Doctor did an excellent job at cleaning the floor in the lobby of our residential building. They spent all they cleaning tiles and grout making sure that the final result was excellent. I would not hesitate to call them again.
By Sabina R, Wandsworth, 19 May 2021
Excellent service. Very happy with the finished product.
By Micheal K, London, 03 May 2021
Very impressed with the service, the tiles look great! Would highly recommend.
By Christine R, London, 15 April 2021
A true gentleman and passionate about his craft. Lovely job - thank you Bill
By Jo M, London, 05 April 2021
Great service. Very prompt, friendly and efficient. Pleased with the results.
By Sarah T, Putney, 01 March 2021
I was lucky enough to work with Bill, who is a very kind and knowledgable man. I have no hesitation in recommending him as he is a genuine, nice person that wants to great work. Thanks again Bill
By Tom P, London, 25 February 2021
Bill and Harry worked hard to provide a good service and were flexible around our needs.
By Louise S, Wimbledon, 15 February 2021
Very good service and great results. Would highly recommend Bill
By Philip M, London, 05 February 2021
Bill replied to my enquiry quickly and was knowledgable about what needed to be done. On the day, Bill turned up on time and worked efficiently and respectfully in my home. I'm delighted with the end result and would definitely use Bill again.
By Alix N, London, 04 February 2021
Fantastic service and the result is incredible!
By Alexander L, Croydon, 26 January 2021
By Justin R, London, 20 January 2021
Great service and a lovely clean tiled floor!
By Ben H, London, 10 December 2020
Cleaned and regrouted our tiles - incredible results, looks like new. Bill is an exceptionally skilled professional- can only recommend him!
By Sandra S, London, 06 November 2020
I found Bill accommodating, professional and informative.
By Janet B, Carshalton, 25 October 2020
Excellent! Bill was very thorough.
By Lauren S, London, 16 October 2020
Very pleased with result
By Mary P, London, 05 October 2020
We are very happy with the work you have done.
By Jenny Q, London, 12 August 2020
Tiles on the porch were loose and others had detached completely. Bill made an excellent repair, re-fixing the detached tiles whilst also cleaning and sealing the entire surface. Not only was the work of a high standard but Bill was punctual and friendly too.
By Keith D, Balham, 10 August 2020
Bill arranged to see the tiles quickly and did a great job. Highly recommend their service and expertise.
By Andrea D, Fulham, 06 July 2020
Very hard working and did an excellent job cleaning our patio. Would highly recommend the Tile Doctor to anyone! Genuinely couldn’t be happier.
By Samantha R, London, 11 May 2020
Bill was very reliable and easy to contact and deal with. Would recommend
By Susannah D, Streatham, 15 April 2020
Bill came to restore and deep clean our Victorian tiled hallway. He was reasonably priced and punctual. He gave good advice and executed the job well. Would recommend his services.
By Esther B, London, 16 March 2020
Very pleased with the overall look of the job, small query on grouting in one area quickly responded to and dealt with speedily and efficiently.
By Mrs R, Sanderstead, 16 March 2020
Excellent service and the job was just as expected. Very happy
By Mitchell W, Brixton , 16 March 2020
Bill worked extra hard on what was a very challenging floor. Sadly the damage that had been done many years previously was so extensive that we still have quite a lot of marking. I think my initial expectation. . .
were perhaps unrealistic. I was really pleased with the final seal, advice given and how tidy everything was left following the work. Bill is very diligent.
By Susan B, East Sheen, 09 March 2020
Efficient and good value for money, floor in Hallway is looking fantastic so much better.
By Daniel , London, 02 March 2020
Bill was very friendly and professional. He was reliable from the moment I booked him to discuss the job and he rescued my tenancy bathroom and kitchen! A service I would highly recommend and I will be using. . .
By Lucy T, London, 02 March 2020
We discovered an old, very stained Victorian tiled floor underneath a laminate floor. We arranged for Bill to look at cleaning it up. He was very knowledgable, which gave us confidence that he'd do a good job. He's prompt and reliable and even patched a couple of broken tiles with spares he had on his van. We're very pleased with the end result. Would recommend.
By Ann S, Streatham, 17 February 2020
Bill was very personable and knowledgeable. He came out to inspect the floor before hand, his quote was competitive, did an amazing job and gave some golden nuggets of advice on care and upkeep of the stone. I would recommend him and plan on using him again for ongoing maintenance.
By Arshad M, Banstead, 10 February 2020
Really happy with the result. very nice friendly service
By David W, Clapham , 03 February 2020
Fantastic job done. Thanks so much
By Maclean S, Wandsworth, 27 January 2020
Were quick to respond. Good advice received and job well done.
By Martin C, London , 20 January 2020
Bill arrived on time - work good - tidied up after - pleasant & professional - recommended
By Pete S, Caterham, 17 December 2019
Bill re-coloured the grout in our new kitchen and utility where the builder had used the wrong colour. He responded quickly to the enquiry, producing an estimate and carried out the work as quoted. He was very patient and helpful with me wanting to mix grout colours for the best match. He got a good result on a backbreaking task.
By Karen B, Warlingham, 17 December 2019
Bill was polite, timely and professional. The work he did rescuing my marble floor was outstanding. Thank you Bill.
By Tara S, London, 02 December 2019
Absolutely fantastic service. Took great care in restoring the marble and it really has made all the difference.
By Tejas , London, 25 November 2019
We had a few false starts with communication but got the job started and completed once we got over those hurdles.
By Andrew G, London, 04 November 2019
Wayne and Bill did a fantastic job cleaning a resealing our kitchen floor, foyer area, and outside garden. Not only was he very professional and thorough, he was very understanding and easy-going when our two toddler sons and our dog got in the way numerous times throughout his time here. I would absolutely recommend them to other. Our floors look fantastic and the experience was as easy and quick as it could be.
By Melissa N, Chelsea , 30 September 2019
very professional job done.
By Graham M, Epsom, 19 August 2019
Bill and Wayne were great to work with and did a lovely job!!
By Lindsay L, London, 20 May 2019
Bill responded very quickly to my on-line enquiry. He arranged to meet at the property on a Saturday for our convenience. He was prompt and very pleasant to deal with.
We had a very badly stained limeston kitchen floor.
Bill’s quote was immediate and he then fitted in with our work schedule on the house.
The result was better than I could have expected.
I would not hesitate to use again and would highly recommend Bill Bailey.
By Jenny J, Fulham, 07 May 2019
Really great communication. I really appreciated Bill calling me and coming to quote so swiftly. Work was done with minimum disruption and great results. Very happy. Thank you.
By Fiona O, London, 11 March 2019
Bill and Wayne have done an excellent job deep cleaning and resealing a large kitchen floor. Polite, courteous, neat and tidy, on time and professional. Happy to recommend them.
By Tim W, South Croydon, 12 November 2018
Simply the best I’ve ever come across in 20 years. Highly recommend!
By Ms S, Earls Court, 05 November 2018
A good job was done to remove a stubborn stain on a slate hearth. Baileys were very professional and helpful.
By Kate R, London, 06 August 2018
Professional, friendly and realisable
By Yahya B, London, 09 July 2018
Bill was excellent, on time, no messing, set about correcting the black marble shower tiles I had stained with a shower cleaner. End results were great.
By Robert S, London, 03 July 2018
Great service and tiles came up nice and clean. Tidy and quick job!
By Ellie W, Thornton Heath, 14 May 2018
Bill - thanks so much for the work you both did, we're really happy.
By Mr R, 5 Chartfield Avenue, 09 April 2018
Friendly and efficient service. A very good job.
By Emily H, London, 03 April 2018
Bill was a great guy to deal with, prompt, pleasant and good price. Work carried out to a high standard. We’re delighted and wish we’d done it years ago!
By Rosie K, London, 26 March 2018
My floor looks like new again!
By Chris A, London, 12 March 2018
Bill was very helpful with explaining the entire process to me and he did an excellent job. My tiles were neglected by the previous owners for over 15 years and they now look so clean and new. I am very happy . . .
ith his quality of the work and professionalism.
By Abi , London, 05 March 2018
Bill cleaned the grout in my kitchen and hallway - everything was done in a day and it looks as good as new. I’m very impressed and would highly recommend him
By Sophie S, London, 05 March 2018
The dark porcelain tiles were badly marked by lime scale in the shower area and now look good as new. The quotation arrived promptly following a site survey and Bill & Wayne were able to do the job within a w ek. They arrived on time and did a great job.
By Genevieve H, London, 05 March 2018
Bill came to our rescue after our cleaner accidentally bleached our encaustic tiles. Fired Earth told me they would have to be replaced, but thankfully Bill and his team used their experience to restore them t almost perfection (he had warned me that there could be some patches still visible) but to the untrained eye they are as good as invisible, and it has saved us ripping up the whole kitchen, which we are really pleased about - thank you Bill
By Catherine H, London, 31 January 2018
Bill and Wayne were brilliant! On time, got to work straight away, lovely and friendly and very professional. They have done a lovely job and I'm looking forward to them coming to seal the tiles to finish it o f tomorrow afternoon. Wouldn't hesitate to recommend. Thanks guys!
By Cheryl D, Streatham, 16 January 2018
Our limestone floor had so many marks on it we considered having a new floor laid but the two guys did a marvellous job and we are very happy with it.
By Kerswill , Banstead, 08 January 2018
This is the second time I have used Baileys for my quarry tile floors. Bill and Wayne were very professional, friendly and knowledgeable. They turned up on time, worked diligently and left the area very clean and tidy and the tiles looked great. There was a small problem with part of the floor area and they came back to rectify it with no fuss and in a reasonably timely manner. I would happily recommend them.
By Susan W, Nutfield, 18 December 2017
My small hall floor proved to be a challenge but couldn't be more pleased with the results. Very professional service throughout. I wouldn't hesitate to recommend.
By Helen B, South Croydon, 06 December 2017
Excellent Work by a professional team. Kitchen tile floor was absolutely filthy and restored to brand new. Thanks to Tile Doctor. Would not use anyone else!!!
By Mrs C, East Sheen, 09 October 2017
My slate floor looks as it did when first laid 16 years ago - I am thrilled.
By Jane T, Woldingham, 17 July 2017
Absolutely amazing results. My teak garden furniture and patio look like new again. Having discovered TileDoctor last year I wouldn't use anyone else. I have been dragging in friends and neighbours to admire t. . .
e transformation and they said wow too!
By Julie M, Battersea, 05 July 2017
The whole process was way less traumatic than I anticipated and I'm delighted with the result. The tiles and grout look as good as new
By Jackie B, Newdigate, 19 June 2017
Great job , reliable, friendly, very happy with end result!!
By Marie T, Sutton, 07 June 2017
Excellent service - would definitely recommend
By Adam K, London, 20 April 2017
Bill was friendly and professional, and carried out the work to a high standard. When he had to come back for a slight problem we had - there was no hesitation and it was all finished well.
By Maggie W, London, 20 April 2017
Bill was very polite, on time & professional. I would definitely recommend this service to friends & family.
By Vanessa K, Wandsworth , 10 April 2017
Prompt referral to a specialist in my area, who got in touch immediately!
By Jennifer W, London, 06 March 2017
Bill was very professional and easy to talk to. He worked hard and did a brilliant job. Will be booking him again soon to do my hallway.
By Emma G, London, 31 October 2016
Bill and his colleague were extremely professional and explained the process they used clearly. They helped move furniture and cleaned up after the job very thoroughly. I would not hesitate in using and recomm nding them. Many, many thanks.
By Bev M, Wandsworth, 22 August 2016
Very good service, will definitely use again
By Richard P, Tooting Bec Road, 15 August 2016
The wrong sealer was used previously by bathroom installer and showing white marks on the slate tiles in my wet Room. Mr Baily worked on my bathroom for full two days and tried several times to remove the stains. It is now much easier to clean and maintain the beautiful slate tiles. Thank you
By Kaoru H, Wimbledon, 15 August 2016
Friendly and great service
By Dina W, London, 15 August 2016
By John E, Sutton, 12 August 2016
Great service, professional, clean and quick. Reliable and super value for money. Would definitely use them again and recommend. :-)
By Sabena M, Woking, 12 August 2016
We were extremely impressed with the results Bill and Wayne achieved. We would certainly use their services in the future and we would recommend them to friends and family. A job very well done! Thank you.
By Maria C, Banstead, 25 July 2016
Baileys were very quick to respond, they were on time and great with their communications, they were polite, thoughtful and produced an excellent result. I have no hesitation recommending them and will certainly be coming back when we are ready to have further work done.
By Tamsin , London, 18 May 2016
My floor looks amazing. I'm really impressed with the standard of work, and the flexibility in terms of days worked and start times. Thank you
By Monica , Streatham Hill, 08 May 2016
The floor is completely unrecognisable (that is good, by the way!). All the satins are gone and I am confident that it is at last properly sealed. Thank you for doing such a good job, so quickly and in such a friendly style.
By Simon A, Putney, 03 May 2016
My wife and I were very pleased with the way the job was carried out. Mr. Bailey came when he said he would. After finishing the job, he cleared up very well, not leaving anything for us to sort out. Mr. Bailey had a very friendly and pleasant approach and obviously knew his job and answered any questions we had.
By John K, South Croydon, 19 April 2016
Very professional and friendly service. The limestone tiles in our Kitchen and Bathrooms look like new!
By Sacha R, London, 10 April 2016
Bill worked extremely hard to clean and seal our hall tiles. Everyone is amazed at how good they look. We are extremely pleased with the results.
By Paula C, London, 28 March 2016
Excellent customer service and they did a fantastic job.
By Charlotta F, Fulham, 21 March 2016
Bill Bailey installed total confidence in us as customers. Completely sympathetic to our needs, with a total understanding to our requirements. Now whilst this wasn't the cheapest quote we had, it was the most honest, which is why we decided it was the one for us. I can honestly say that Bill's work surpassed our expectations and I would thoroughly recommend Bill Bailey to anyone who is thinking about having any tile restoration done or expert cleaning also. A very very happy customer who will be using Bill Bailey for any tiling jobs we have in the future.
By Andrew R, Byfleet, 03 March 2016
Can't thank Bill enough it looks like I have had brand new tiles put down. Thanks again, amazing job
By Tina , Parsons Green, 21 January 2016
Bill was very professional throughout and could not have been more helpful. Excellent and efficient service. I would not hesitate to use again or recommend
By Ian M, London, 11 January 2016
Feedback date: 30/12/15 (keypad doesn't appear on iPad with date box).
Two difficult jobs completed to my satisfaction and a high standard. The quarry tiles didn't take the shine seal very well initially but application of a few extra coats solved the problem.
The White Amtico floor defeated my attempts at cleaning but Bill Bailey produced an excellent result with which I am very pleased.
By Monica R, London, 30 December 2015
Bill was fantastic! He has recovered our tiles to brand new. Having two children under 5 sometimes the tiles take a bit of a bashing so ising Bills workmanship enabled them to be brought back to life.
Thank you Bill!
By James D, Claygates, 21 December 2015
Bill came to clean our Limestone tiles yesterday. He arrived at exactly the right time, was a pleasure to have around and our tiles looked so good after. We are very pleased and would definitely recommend Bill Bailey! Thanks so much.
By Katherine O, , 17 December 2015
Bill was very professional and helpful. Did an excellent job. Turned up on time each visit. Very good service,
By Miriam , London, 14 December 2015
The whole process was very quick and easy. We were impressed with the standard of work and the friendliness of the staff. Very reasonable price too.
By Fiona H, London, 08 December 2015
The end result exceeded all our expectations. Furthermore, Bill and his mate were great!
only negative was the difficulty in making an appointment. Bill is so good and therefore so busy it was hard to make contact. But when we did it was FAB
By Graham S, Wimbledon, 08 December 2015
Bill did a good job in restoring my slate bathroom tiles and it took hours for him to reseal the floor. All the marks have been removed and tiles now have a matt finish with shading and I wonder if I should use a colour intensifier to bring out the stone colour and I will email to check. I would recommend Baileys to my friends.
By Rachel H, London, 04 December 2015
Great finish on our tiled floor. Bill was very friendly and reliable - would efficient - would definitely recommend.
By Emma M, Wimbledon, 16 November 2015
We are absolutely thrilled with the work that has been carried out on our kitchen floor. It has been returned to its original appearance and looks wonderful. I feel like I have a brand new kitchen! I only wish we had discovered your services sooner. Thank you very much!
By Mrs J, London, 12 November 2015
Many thanks for the work on our Terrazzo floors. Its only when you see the before and after that you realise how grubby they had become. We have had loads of complimentary comments as to how good they look. Bill Bailey was a very personable and professional contractor who put himself out to work around our requirements and others working in the buildings at the same time. More than happy to recommend the company and Bill personally Many thanks for a job well done
By John S, Hatchlands Road, Redhill, 04 November 2015
I was happy with Bill Bailey's work at the time but the end result has been disappointing as the shine I was hoping to achieve never happened and now the floor is almost completely mat. Also I was recommended Dr Beckmann's Tile floor cleaner, which I now gather from Russell is totally the wrong thing!! I had never heard of the make before so would certainly not have bought it unless told to do so. I hope that Bill Bailey is coming here on Thursday 12th November at 8.30 but he has not returned my phone call to confirm.
By Joanna T, Godalming, 04 November 2015
We would recommend Bill Bailey. We have a 10 year old limestone kitchen floor which was stained and dark. It took 3 days, he paid attention to the detail, and did a thoroughly good job. A nice man, cheerful at all times and always returned our calls when setting up the project. Our floor is now almost back to new and the big bleach stain beside the washing machine has finally gone. Not a lot could be done with the original badly done grout though.
By Jill F, London, 10 October 2015
The floor looked hopeless and now we walk into our home on a shiny clean floor which is fantastic.
By Delfina B, Kew, 03 October 2015
Have found the service to be quick to respond, professional with good advice, friendly.
By Michele B, Ockley , 25 August 2015
we got told we could request some tile cleaner from you guys free of charge, please could we have one?
By Rhea G, London, 11 August 2015
This was a very difficult job for the Tile doctor. I purchased my house a few years ago and inherited very dirty tiles around my indoor swimming pool. The non slip tiles were ingrained with limescale and general dirt and I had tried everything to try to clean them to no avail.
Bailieys Specialist Cleaning and Restoration Ltd spent 4 hours initially assessing the tiles by testing on the most filthy. After 3 days of intensive work the tiles are looking much better and I'm pleased with the results. The tiles are not back to "Brand New" state but very close to it. The team were courteous, efficient and very hard working. They are perfectionists and were frustrated when some of the tiles could not be brought back to as new but a fantastic job was done.
By Allan N, Kingswood, 18 July 2015
Very professional service, very caring and experienced specialist cleaners with a good sense of humour and obvious pride in their work. mark luboff
By Mark L, London, 15 July 2015
Bill was very helpful on the initial phone call, explained everything in detail and provide a great level of service. The work performed was excellent
By Andy , Farnham, 03 July 2015
Bill has done a brilliant job on my 80 plus year old terracotta kitchen floor tiles. They were ingrained with decades of filth, that no amount of me scrubbing and steaming would shift.
The old cement grout had crumbled to dust in many places and my two big slobbery dogs just added to the problem of the floor absorbing everything.
After two days' diligent and professional work, in extremely hot conditions due to a heat wave, the floor looks lovely! Best of all will hopefully stay that way now. Thank you!
By Amanda M, Putney, 03 July 2015
Tiles are looking amazing. Tiler did not have the solution to clean the grout haze
By Shabnam S, London, 21 June 2015
Very good, fast and efficient. Very good results.
By James R, Weybridge, 08 June 2015
Great service, Fast, Efficient and Professional!
By Derek C, Addlestone, 31 May 2015
We are very happy with the appearance now of our terra cotta floor, and with the professional and helpful approach of the team
By Dr J, Wimbeldon, 21 May 2015
Polite, professional service and both the shower room and patio look like new again!
By Julie M, Battersea, 15 May 2015
very organised, came in did the job and left. Protection provided for floors and advice on cleaning also offered
By Rehena , Richmond, 11 May 2015
Bill Bailey is definitely a Top Specialist in his field of cleaning and restoration! What a fantastic job done on the revival of our terracotta floor - thank you very much! No hesitation in recommending Bill, who is friendly, knowledgeable and professionally capable in his works.
By Bryan D, London, 06 May 2015
The guys were professional and did a great job. They set my expectations that the floor wouldn't look like new once complete.
By Linsey W, St Margarets, 21 April 2015
Bill provided an excellent service. His professionalism is exemplary: punctual and knowledgeable with a real passion to do a good job. I was impressed with his attention to detail and am delighted with the result.
By Kate B, London, 14 April 2015
A very friendly and efficient service
By Fiona H, London, 12 April 2015
Great results :)
By Nyree M, London, 06 April 2015
Very friendly and efficient professioinal service.
By Andrew H, London, 01 April 2015
Bill has done an excellent job, very proffessional and courteous, the work was carried out in the time specified too. The stone floors have been given a new lease of life, they look like new! I would definitely recommend Bill to anybody looking to replenish their floors from the London grime and general wear and tear of family life.
By Emma S, London, 25 February 2015
Thank you for working so hard on our wet room tiles - they look significantly better!
By Heather B, Earlsfield, 16 February 2015
Fantastic work, our floors look like new. Bill Bailey is one of the most professional trades persons the we have had working on our house. I would highly recommend him to anyone looking to have their floors cleaned and restored. He takes such pride in his work and again I can't tell you how happy we are with the end result.
By Moira W, Wallington, 03 February 2015
Bill was fantastic and came back to finish off something just as he promised!
By Deborah H, London, 20 January 2015
By Ivana D, London, 15 January 2015
Bill gave me some very good advice. His knowledge and experience with these floors was very evident.
By Angela J, London, 31 December 2014
I wanted to leave a positive review, as I am delighted with the floor, which has transformed my kitchen, and also thank you and Wayne for your hard work, professionalism and pleasant approach.
By Barbara A, London, 07 December 2014
Great work, professional job
By Clare B, London, 26 November 2014
The service provided by Bill Bailey and Team is up to the highest caliber. We will use his services again for the other residential blocks that is being managed.
By Walter A, London, 20 November 2014
the service i received has been first class on the work that has been carried out so far. I have asked the company to carry out more work over the estate on the walk ways and other areas the guys are polite helpfull they get on well with the residents/owners they are clean and tidy and the prices are very competitive. i would not hesitate to recomend or use the company again.
By Ray P, Brentford, 07 November 2014
I am so happy with the work carried out by Bill and Wayne. Great guys, very professional and worked hard to achieve the results. I would have no hesitation in recommending your services.
Thanks so much for a job well done.
By Caroline D, London, 06 November 2014
My Surrey Tile Doctor was incredibly helpful, undertook a thorough test of the patio, and - in the end - said that the stone was in good condition and didnt need anything doing to it. I appreciated the honesty and efficiency of the service. Many many thanks.
By Harpreet P, Brixton, 26 October 2014
My porch tiles had been painted over in the past and looked dull. After Bill spent the day cleaning them, they are full of colour and brighten the entrance. Very pleased I had it done and have already recommended Bill to some friends.
By Marjan G, London, 29 September 2014
Our Victorian tiled floor was in a bad state, Bill explained how he could clean the floor and bring back the shine on the tiles. He was very patient and helpful. The job when finished was first class and we are very happy with the work and the result.
By S C, Wallington, 28 September 2014
First class service from the initial quote to the complete finished job ,
Will defiantly be using Baileys cleaning company again
Thank you for your excellent service
By Linda P, Beckenham, 17 September 2014
The result was absolutely brilliant - much better than I could ever have expected. The tiles have been beautifully restored and I would recommend the services of the Tile Doctor (Bill Bailey in this case) each and every time. There is no way my husband or I could have got the same results (in spite of trying & using a lot of elbow grease in the process). Thank you for this service and it came with a smile.
By Winnie , Streatham, 16 September 2014
Great customer service.
Bill tried very hard to make our damaged marble tiles to shine and succeeded.
We are delighted with the result.
Thank you so much for making the extra effort!
By Monika G, London, 14 September 2014
Our new tiles where not laided and cleaned by the tile fitter. So we where realy upset was the finish. Bill was at the house for two days, cleaning polishing and sealing the floor. We are now extreamly happy with our floor. So thank you Bill. He also gave us tips on how to keep the floor looking it best.
By Karen L, Oxted, 04 September 2014
Bill did a fantastic job on my tiled kitchen floor - when he finished I couldn't believe it was the same floor! He was prompt, very professional and trustworthy. I will definitely be keeping his details and have absolutely no problems recommending him to friends and family. Bill was brilliant and has set the bar very high!
By Ravi M, Surbiton, 30 August 2014
Bill was very punctual , helpful and a great person to have working in the house as we hardly knew he was around.
He seems to have done a great job.
By Anne P, London, 26 August 2014
Very pleased with the work. Limestone floor now looks much better
By Priya N, London, 11 August 2014
Job well done
By Darius S, Cheam, 25 July 2014
Bill was great to work with-friendly and professional. Our tile floor was damaged and difficult to achieve a perfect finish, but Bill was helpful and came back to apply a second round of varnish to an area of the floor that was exceptionally porous
By Heather S, London, 25 June 2014
Helpful, courteous and professional with excellent results.
By Mrs A, London, 20 June 2014
I am very pleased with professionalism of Bill Bailey.
I would absolutely recommend to family, friends and work colleagues .
My terracotta kitchen floor looks great.
By Margaret F, London, 13 June 2014
I could not believe how most of the quarry tile floor looked as good as new and especially that the grouting looked the original colour in most of the floor. The seal was matt and to my liking. Bill worked hard all day on the floor and was cheerful and professional throughout. He did warn me at lunch time that the area of tiling near where the previous tenant's oven had been might not be so easy to restore, which proved to be the case with the grouting remaining more grey than the grouting elsewhere that appeared cream/whitish.
On reflection, I would have liked the option of getting the grouting replaced in the areas where it remained greyish alt but that is not what I had asked Bill to do ie his brief was to clean and seal the tiles and grouting, which I feel he did with success considering how old and tired the floor had been when he arrived. Thanks Bill.
By Elizabeth L, London, 16 May 2014
Our floor looks wonderful. Mr Bailey was prompt , courteous and professional. He worked really hard to get the best finish possible and I couldn't be more pleased. I would definitely recommend him.
By Maxine F, Kingston, 21 April 2014
I have been very impressed with the all round service provided from the Tile Doctor. After completing the form on line I was informed Bill Bailey would be contacting me. The following day he phoned and we agreed a time for him to visit. Bill arrived promptly at the agreed time and having looked in detail at the floor explained the various options available to restore my old Edwardian tiled hallway to its former glory. We agreed on a price and a date. The work took place on a Monday and Friday mornings. Bill explained the importance of ensuring the floor was totally dry before sealing took place, hence the gap between the two days. As I watched Bill unload his different machines and recognised a professional at work I was thankful I had been dissuaded from doing it myself.
I now have a lovely clean sealed tiled floor. Bill was informative and good company as well as efficient and always on time. I would definitely recommend him to others.
The whole experience has been very positive.
By Mark H, London, 11 April 2014
Both Bill and Debbie have been communicating with me via email. They ensured all my concerns were dealt with quickly and efficiently. I would not hesitate in recommending them or using them again in the future.The tiles look magnificent and I doubt they have looked that good in decades....!
By Charles M, London, 03 April 2014
Bill was quick and professional. The result was as described. Basically, just what you want from someone doing work in your home.
By James W, Brixton, 31 March 2014
The floors surpassed my expectations. We were considering replacing one of the floor surfaces but Bill and Wayne made the tiles look freshly laid.
The marble floor in the hallway looks so lovely we hardly dare walk on it!
I certainly will be asking Bill back when we next need him
By Beverley H, Blackheath, 16 March 2014
Really helpful, very friendly and professional.
By Simon R, London, 18 February 2014
Bill was informed and provided professional advice. He removed some stubborn stains on my newly laid limestone floor. In addition he cleaned and sealed my Victorian patterned floor. I have a gleaming hallway and my new limestone kitchen floor has been cleaned and sealed professionally too. *** Highly recommended ***
By Zubeir , London, 14 December 2013
Arrived on time, very professional and hard-working.
By Tsui T, London, 25 November 2013
Bill called to assess the floor, gave me some excellent advice and provided me with a quote. He worked efficiently and left me to get on with my job, undisturbed. He was friendly and helpful, arrived on time and I was pleased with the result. Sandy Jones, Hampton.
By Sandy , Hampton, 20 November 2013
Bill was fantastic....thrilled to bits....thank you so much. Penny
By Penny B, London, 30 September 2013
Bill was great and worked hard to restore and protect the floor. We're very pleased. There has been some accidental damage outside which I'm happy we'll sort.
By Ian B, Clapham, 28 August 2013
Bill did a fantastic job on my kitchen floor, I can't thank him enough.
By Mrs S, Brixton , 13 August 2013
Bill Bailey provided an extremely professional and high quality service from first point of contact to end result. He took time to assess the tiles to be cleaned and approached the job with a genuine commitment to get it right and achieve the best possible results. He carefully explained all the processes involved and was able to answer all our questions and provide advice. We would not hesitate to recommend him very highly.
By Gemma , London, 31 July 2013
A good service, the floor looked so much better afterwards and great care was taken to ensure minimal disruption to family life, pleasant and reliable service. I would definitely recommend.
By John A, London, 14 July 2013
Bill was very friendly & professional & delivered the service as promised.
By Louise O, Banstead, 08 July 2013
Bill was a true professional. He came to quote very quickly, talked about options and then made my tiled floor look beautiful! Happy to recommend.
By Alison M, London, 16 April 2013
Prompt response to initial query, no nonsense recomendation and quote, turned up and finished on time. Excellent service.
By Jamie B, London, 10 April 2013
We are very happy with our floor. Bill took great care in achieving the best finish possible for us and gave us some helpful advice in continuing to care for our floor. We would certainly recommend him to other people.
By Mrs E, Sutton, 17 March 2013
Appreciate the job in sorting a bad job by the previous builder. Quick and efficient, Thanks
By Darren , Southfields, 14 March 2013
Very professional & friendly. Tiles are so much cleaner - Many Thanks.
By Clare H, South Godstone, 11 March 2013
Bill was very efficient, he and his son did a splendid job; I have no hesitation in recommending him to my friends.
By Miss T, London, 19 February 2013
Wonderful service! Floor is perfect, better than I imagined it could ever be again. Very efficient.
By Michaela B, Wimbeldon, 16 January 2013
bill worked continually throughout the day without a break. He was very polite and courteous He was full of knowledge and yes I would use again
By Kim D, Wallingham, 02 December 2012
I am very satisfied. He has been professional, on time, responsive and the job was done to excellent quality.
By Eleonora F, London, 01 December 2012
Very happy with the work bill carried out, the tiles have come up really well in both the kitchen and bathroom. Many thanks for the work.
By Nick S, Tooting, 16 November 2012
Fab Service, Great Result, Will Recommend
By Ruth , London, 15 November 2012
By Sarah P, Putney, 14 November 2012
So pleased with the service and advice I received. Prompt and professional! My floor looks like new again! Would highly recommend and use again. Thank You.
By Yvonne G, Wimbledon, 08 November 2012
Very professional, worked continuously. A joy to have 2 men working in the house who conversed quietly with no unpleasant language!A superb job done on our (more than 100 year old)quarry tile floor
By Jean Q, Wallington, 12 June 2012
Really good service, very friendly. Will definitely use again.
By Lewis F, Belgravia, 24 April 2012
I would certainly recommend Bill Bailey, the victorian tiles in my hallway were dull and grubby from years of wear but after treatment they look brilliant. The work has transformed my hallway and everyone is noticing and commenting how good it looks. The job was done quickly and efficiently, I wish I'd had it done ages ago.
By Leah B, Streatham, 16 April 2012
No complaints at all. Job seemed to be very well done (though admittedly we had nothing to compare it with). Your man did both hallways of our adjacent houses on the same visit (convenient to us) and was very pleasant and quick and efficient.
By Sue T, Lambeth, 13 April 2012
I was absolutely delighted with Bill's work. His was the lowest quote I'd received, he arrived exactly when he said he would and did a thoroughly brilliant job (despite having to work in freezing cold conditions!). The floors look even better than I could have hoped and I will definitely be recommending Bill to friends. Thank you.
By Olly R, London, 10 February 2012
I am so pleased with the cleaning up of the terracoota tiles in my dining room. Bill worked hard and long and was a perfectionist. Nothing was too much trouble - and it shows!
By Stepahnie H, Dorking, 24 October 2011
Thank you so much for recommending Bill who did a great job cleaning our stone floor on 29th September. We were so please with the outcome.
By Stennett M, London, 10 October 2011
Great job, great service, great guy. I couldn't be more pleased with the work. It has made a huge difference to the hallway, at a very reasonable price. Bill was very pleasant to deal with, he arrived on time, worked steadily and cleanly. I would certainly recommend him. Thank you, Bill!
By Nicky W, Ealing, 09 October 2011
Hi Bill, We just wanted to say thank you again for the fantastic job you have done on our terracotta floor. I don't really want to let anyone (or the animals) in the kitchen in case they spoil it; it now looks how we hoped it would when it was first put down 17 years ago, and we have always been disappointed with it until now!
By Jane H, Reigate, 11 July 2011
Very happy & pleased, Bathroom looks like new. Would recommend Bill to another customer.
By Shirley M, Battersby, 17 August 2009