great service from Rupert. He cleaned and sealed our floor very quickly it looks great
By Bruce S, Peaslake, Guildford , 08 September 2021
Great speedy service and high quality work. Will recommend for sure and if needed will use the service again.
By Lee J, Cobham , 06 September 2021
By Jonathan P, Guildford, 22 August 2021
Kitchen floor looks as new.
By Louise S, Esher, 29 July 2021
Rupert provided a great service. He was very helpful and did a fantastic job. Highly recommend.
By Vivienne W, Epsom, 12 July 2021
Great service, very happy with the finish on my slate tiles
By Catherine G, Farnham , 06 July 2021
Rupert repaired a badly chipped limestone tile for us, refinished our bathroom floor and replaced the mastic in our shower. The floor was looking rather shabby with staining and grout missing in one area. It now looks shiny and clean. The broken tile had an ugly quite deep fissure and ruined the appearance of the whole floor. The repair is almost invisible, neatly matching the veining on the natural product. Rupert was punctual and efficient. I had his quotation within 10 minutes of viewing the job. Would thoroughly recommend
By Nicola H, Guildford, 03 July 2021
Great job in restoring a thoroughly neglected slate floor in our kitchen. Rupert has brought the floor back to its original look which transforms the whole room. We are delighted with the result
By Julian K, East Horsley, 30 June 2021
Rupert was friendly, professional and knowledgeable. Great job cleaning and replacing grouting.
By Nasser E, Ashtead, , 30 June 2021
After many years of my bathroom tiles looking dull and dirty the tiles now look great. A very professional job well done.
By Lynda P, Epsom , 30 June 2021
Rupert did a very good job, quickly and efficiently.
By Anne R, Guildford, 28 June 2021
Fast, courteous survey of the job
By Paul M, Camberley, 21 June 2021
A totally honest and sincere guy. Gave me a very honest opinion on both my patio and kitchen porcelain tiles, which I was looking to have sealed but he advised no need which cost him money! However, the visit not wasted as he cleaned my walk in shower mosaic tiles and made them look new again. Very happy to recommend Rupert and again many thanks for your advice on my floor tiles and the Limestone fireplace.
By David M, Camberley, 05 June 2021
Super friendly and great results, thank you.
By Laura M, Surbiton, 30 May 2021
Excellent job. Thank you
By Sam R, East Molesey, 21 May 2021
By Lise B, Woking, 18 May 2021
Rupert was great very responsive, on time and very pleasant to deal will. Will be calling him back. Thanks again you did an excellent job!
By Angie G, Merstham, 17 May 2021
I can't thank Rupert enough for helping revive the flooring in my parents flat. He did an incredible job, I highly recommend his service and I look forward to working with him in the future.
By Karen S, Epsom, 15 May 2021
Rupert did a lovely job of restoring and resealing our slate patio. I would thoroughly recommend his services and would certainly use him again in the future.
By Steve S, Godalming, 13 May 2021
Delighted with renovation of our Victorian pathway that Rupert carried out.
By James M, Surbiton/tolworth , 11 May 2021
My Thirties bathroom tiles were in a dismal condition. Simply cleaning them wasn't creating the vintage look I wanted. I contacted Rupert and his communications were excellent. On the day booked to restore the tiles, it took only a few hours for him to bring out their original character. Rupert removed previous well-meaning attempts to re-grout the tiles. He cleaned the tiles with a special solution of Tile Doctor products. He also replaced old sealant around the bath and sink. He took extra care to seal other parts of the bathroom too, giving it a fresh and water-resistant finish. All in all this was a superb job.
By Deborah F, Redhill, 30 April 2021
Very helpful and friendly but he is very busy so we had to wait a few weeks!
By Roger L, Guildford, 26 April 2021
Rupert did an outstanding job for us. He help advise us on the cause of heavily stained exterior marble and made it look like new. I can't believe how good he got it looking and would absolutely recommend his services
By Adam J, Reigate, 30 March 2021
Rupert was great, professional and very knowledgable. He restored our pathway, refitted some tiles on our step and made the whole thing look so much better. We would definitely recommend him!
By Tamara W, New Malden, 27 March 2021
Rupert did a good job cleaning our kitchen floor. I shall use him again in the future . He is a very pleasant chap.
By Ardina E, East Horsley, 23 March 2021
Patio cleaning and re-pointing. Rupert arrived at the agreed time and carried out a very professional job. There was a little problem that I was concerned about but he returned very quickly and the problem was resolved. I would recommend this service.
By Cath M, Staines, 16 March 2021
Absolutely fantastic job, such a lovely guy we will definitely be using for all tiling related projects, the job was to regrout and clean bathroom tiles, reseal bath and round the floor etc, it turned into a much bigger job timewise as he discovered the wall was damp behind some of the tiles and they had to be removed the wall heat dried and then the tiles relaid, plus he helped my husband put up the new shower glass and then resealed for us. Honestly couldnit have asked for better, great and neat work and great professional guy. Thank you so much!!
By Sarah C, Epsom, 15 March 2021
Did the job as agreed, clean worker, knowledgeable
By Mark G, Weybridge, 23 February 2021
Rupert came to clean and fill some holes that had formed in our limestone tile floor. The work was carried out extremely quickly and results are fantastic. It's like having a brand new kitchen floor
By Tom D, Haslemere, 21 February 2021
Bathroom Shower cubicle re-grouting where required , reapplied silicone sealant as requested. Clean work, Hardworking and very professional.
By Venu G, Westbyfleet, 20 February 2021
On time - great service - very clean and tidy - exceptionally polite a d Covid aware / safe.
By Ben S, Epsom, 11 February 2021
Tile doctor solved the problem. Cleaned up the fungus and freshened up the shower grout. Even took on the challenge of repainting the bathroom. Rupert is can-do, so be ambitious with your project and expect good results.
By Matt S, Guildford, 01 February 2021
A great service and good price. Work carried out was of excellent standard and the difference in the tiles from before and after was great to see. Rupert was friendly and professional and I would certainly use him again if needed.
By Andrew B, Windlesham, 28 January 2021
Rupert arrived at the time agreed , did an excellent job of regrouting our tiles in the bathroom and kitchen as requested . I wouldn’t hesitate to recommend or use again.
By Richard A, Effingham, 25 January 2021
Grand job - looks lovely now.
By Andy M, Cobham, 22 January 2021
Great job, thorough and talked me through every step.
By Kylie M, Hindhead , 18 January 2021
By Carl B, Farnham, 04 January 2021
By Neil , Guildford, 31 December 2020
Outstanding service. Great communication and attention to detail. Many thanks Rupert
By Clive C, East Molesey, 31 December 2020
By James G, Chertsey , 24 December 2020
Very happy with Rupert and the work he did on our kitchen floor
By Grant M, Woking, 19 December 2020
By Stephen H, West Byfleet, 17 December 2020
Thanks Rupert, I'm glad they were bought back to life, the wife was talking about covering them! Cheers for your professionalism and knowledge and have a very Merry Christmas!
By Ben I, Staines, 17 December 2020
Very professional and conscientious work. I am delighted with the results.
By Sally P, Thursley, 11 December 2020
Rupert was friendly and professional. He telephoned and arrived when promised. Plus a great job on our awful tiles!
By Carol N, Woking, 06 December 2020
Rupert did a great job. Punctual, helpful and friendly. Would definitely recommend.
By Tanith B, Walton-on-thames, 04 December 2020
Rupert was professional, friendly, punctual and Covid conscious. Very pleased with the excellent work on our travertine floor and grouting which was dirty and dull. It has been restored to look like new. Thanks
By Ken D, Camberley, 03 December 2020
Rupert was very thorough and professional, and our bathrooms look great!
By Suzy P, Richmond , 14 November 2020
Professional service with good craftsmanship. Great communication.
By Anna L, Teddington , 14 November 2020
Nice guy, good communication and good job done
By Oliver B, Tadworth, 14 November 2020
Rupert turned up on time. Very polite and we are very pleased with the work carried out.
By Margaret W, Epsom, 13 November 2020
Rupert restored our natural slate tile flooring. He cleaned the grout, repaired damaged tiles and restored the tiles. Excellent job. Love the finish. Highly recommended.
By Mark G, Haslemere, 12 November 2020
DIY disaster quarry tiles needed expert cleaning to remove paint grout etc Without Rupert’s hard work I mean hours of attention a new floor was the only option. Cannot thank him enough fantastic job the resu ts are amazing. My other option would have been a complete new floor as the tiles were so bad. Thanks so much would highly recommend this service 😁
By Maria , Godstone, 06 November 2020
Highly recommend. Really flexible and thorough. Professional and did a great job whilst surrounded by some kids chaos etc. Thank you!
By Lucinda P, Surbiton, 31 October 2020
super chap. excellent and speedy service. highly recommended
By Barry M, Godalming, 26 October 2020
Very pleasant and professional service. Excellent communication. Our bathroom tile grout was cleaned and spruced up so look so much better now.
By Brigitte H, Guildford, 17 October 2020
Rupert is extremely professional. He responded very quickly when we asked for a quote, which was the most competitive and comprehensive. He completed three separate jobs in one day, all of which I am very happ with. A great experience and would happily recommend Rupert. Thank you!
By Peter C, Englefield Green, 16 October 2020
Our limestone floor definitely looks better now. It had developed numerous holes that needed filling and some cracks and the grouting was dirty. I have only given three stars because I found that Rupert had mi sed quite a few of the holes and I had to go over the floor with him twice to point them out which I didn't expect to have to do. He kindly returned to have another attempt at cleaning the grout in one area and has since recommended a grout pen I can try on one area.
By Liz J, Epsom, 12 October 2020
Rupert made good our shower cubicle sealants and corrected issues from the original installation. They now look as good as new. He also made an excellent repair to cracked stone tiles in the kitchen. He was professional, friendly and efficient.
By Steven W, Cobham, 05 October 2020
Rupert was thoroughly professional and communicated throughout the project. His research into what was needed to complete the works was impressive and his knowledge was excellent. Will be making sure i keep his number for future work!
By Alan , Nr Godalming, 27 September 2020
Wonderful work! Can’t believe the difference. My kitchen tiles look so much better Thank you so much Rupert.
By Natasha G, Cobham, 27 September 2020
Happy with the overall service, very professional and reliable
By Adam C, Farnham, 27 September 2020
By Nagmani K, Leatherhead, 14 September 2020
I did my research and Rupert excelled in knowledge, impeccable customer service and finally skilled execution - highly recommended
By Andy K, Farnham, 14 September 2020
Friendly, efficient, very helpful with tips for cleaning after.👍👍
By Laura A, Churt , 14 September 2020
Lovely guy and did a great job. Very happy
By Sonja , Fetcham, 06 September 2020
Perfect, did the job I need to get done. Very friendly man, would use again and recommend.
By Sami H, Epsom, 05 September 2020
Very professional and friendly I would recommend without hesitation Great service.
By Clare R, Chertsey, 30 August 2020
Great communication throughout and efficient quote provided. Carried out great work that has completely restored the floor. Thanks!
By Hannah G, Worcester Park, 29 August 2020
Rupert was friendly and efficient - I left the house in the morning and came back to a much brighter floor a few hours later. I have a natural limestone floor in the hall and kitchen and it has always been a nightmare to clean - it has been much improved.
By Kirsty R, New Mslden, 29 August 2020
Great service and extremely pleased with end result. Rupert was extremely professional and I would highly recommend the Tile Doctor
By Gary G, Staines-upon-thames, 28 August 2020
Very pleased with the work
By Nicholas H, Frencham, 21 August 2020
First class job
By Mrs S, Epsom, 03 August 2020
Fab - floor looking like new!
By Sarah S, Guildford, 03 August 2020
Very good value when compared to other stone floor specialists. Very helpful service as needed a few bits of furniture to be shifted. Would definitely recommend and use again.
By Stephen H, Weybridge, 27 July 2020
Excellent renovation of our lobby floor at Hambledon Village Hall
By Martyn G, Hambledon, 27 July 2020
I was very happy from the first phone call as he was able to come out quickly to have a look at my patio. He was very knowledgeable and knew exactly how to fix the problem I had with residue marks. He was very good at communicating and was even able to come back the next day to complete the works all within the same day. I was more than happy with the quote and felt like it was a bargain for the work needed to be carried out. Rupert is a very approachable, friendly person who is passionate about his work and making his clients happy. Can’t thank him enough!
By Lisa G, Guildford, 27 July 2020
Very pleased with our renovated bathroom Tiles. Amazing. Rupert did a great job, very tidy very clean. Good on communication too.
By Yvonne H, Send, 20 July 2020
He was not available for 3 weeks, which is always a good sign. He did the work without us being there. He sent me before and after photos on completion. Absolutely incredible transformation! Worth every penny. Unreservedly recommend!
By Mr L, Hazelmere, 13 July 2020
Our tiled kitchen worktops were very old and being honest very neglected. Missing grout in places, broken tile here and there. I emailed Tile Doctor and was quickly contacted by Rupert. This morning Rupert came round and worked wonders on our sad worktops. Broken tiles replaced and missing grout replaced and everything cleaned. Now the worktops look so much better. Thank you a great job done.
By David D, Frimley, 06 July 2020
By Amanda M, Ashead, 29 June 2020
Responsive, punctual, efficient, flexible and friendly - Rupert provided a first class service. We are very happy with our 'new' floor.
By Richard E, London, 29 June 2020
Prompt and professional would use Rupert again
By Gary G, Lightwater, 22 June 2020
Rupert epitomised professionalism. He responded to my initial request speedily, provided a quote that we felt was good value for money, arrived on time and delivered a high quality job. DM June 2020
By Deborah M, Guildford, 22 June 2020
Brilliant! Very quick
By Andy C, Fleet, 15 June 2020
Great job very happy
By Patrick S, Camberlay, 15 June 2020
Rupert was exceptionally professional and did a great job cleaning and fixing our patio.
By Jeff B, Cobham, 08 June 2020
Prompt, friendly and efficient and a gleaming floor, thank you!
By Amanda R, Esher, 08 June 2020
Rupert was very professional. He replaced a damaged tile and cleaned the whole patio. We did have a minor issue which he came back and rectified immediately with no complaints. The patio now looks amazing, very happy with the results.
By Jane V, Leatherhead, 01 June 2020
Hard working and great transformation
By Rachael M, Guilford, 26 May 2020
Inside felt clean and fresh and parking area looked really good.
By Rick S, Leatherhead, , 26 May 2020
We needed some restoration work done on the black limestone installed in our patio garden. After an initial enquiry on the main site, our details were passed to Rupert who contacted us within 24 hours. His site visit was prompt and having discussed the problems and various options, his quote arrived within 48 hours. On the day in question he worked efficiently and performed an excellent job. We couldn't be happier with the service from start to finish.
By Thomas W, Twickenham, 11 May 2020
Rupert cleaned, repaired and re-grouted parts of the Porcelain tiles on the patio that were coming loose. He did a very thorough job and the patio is now back to its best, great job !
By Peter G, Surbiton, 11 May 2020
Rupert was helpful and efficient throughout the process and carried out an excellent job on our kitchen floor.
By Olivia M, Cranleigh, 26 April 2020
Rupert has done a wonderful job cleaning and resealing of limestone floor. I would highly recommend him.
By Nicola A, Cobham, 20 April 2020
Everyone at Tile Doctor has been incredibly helpful, from the people in the office offering advice over the phone to Rupert, who came out within hours of being contacted. I can't fault them!
By Emma S, Dorking, 10 April 2020
Excellent job !!
By Darpan P, Epsom, 10 April 2020
Great work on removing red wine stain from stairs.
By Teresa C, Cobham, 10 April 2020
I was very pleased with the work Tile Doctor carried out, it made a big difference and he was a clean and tidy workman, very pleasant.
By Lesley M, Woking, 09 April 2020
We found Rupert from Tile Doctor to be polite, friendly and nothing was too much trouble. Very professional work wise and would definitely recommend him to clean and completely renovate all tiles no matter whe. . .
e. A pleasure to have him as our Tile Doctor.......5 stars for sure....…
By Anne B, Farnham, 09 April 2020
As stated above we were happy with the work and still are.
By Chris J, Banstead, 09 April 2020
Rupert was very polite and knowledgable. He did exactly what he said he would do and the work was excellent. Thank you.
By India T, Haslemere, Surrey, 09 April 2020
The job was undertaken with total professionalism, friendliness and recognising the customer’s needs. Rupert went over and above expectations and did a superb job and completed on time.
By Steve H, Elstead, Guilford, 16 March 2020
Rupert was very professional and did a great job on a cracked mouldy shower tray. He took a real pride in his work. Then he did the front steps to the house without being asked, just as a free bonus! And left . . .
s with some free cleaning materials too. So I booked him the same day to do the outside patio. 100% happy.
By Ann-christine H, Westcott, 16 March 2020
I’m very happy with every aspect of Rupert’s work, he renovated my kitchen worktops and splash backs. Great job. Thank you.
By Helen C, Egham , 02 March 2020
Very efficient, quick response, kept to forecast start date, turned up on time, clean and tidy, excellent job.
By Mike D, Camberley,, 02 March 2020
After searching online I came across Rupert who had a great reviews and he didn't disappoint. He's very friendly and professional. He worked tirelessly to get the best results. He was very knowledgable and gav great advice. We're really pleased with the results. I would highly recommend him.
By Rob , Woking, 24 February 2020
Rupert was polite, exceptionally knowledgeable, happy to give advice & did an excellent job. We were very comfortable having him in our home.
By Stephen D, Addlestone, 24 February 2020
Rupert was prompt to reply to my initial enquiry. He arrived as agreed and was very professional. He did a great job restoring my bathroom tiles to their original state and I would highly recommend him and definately use him again.
By Lisa L, Weybridge, 17 February 2020
Rupert was both professional and a lovely guy. We were really pleased with the results (he cleaned our kitchen and bathroom tiles). I wouldn't hesitate to recommend him to others needing similar work.
By Natalie G, Godalming, 10 February 2020
Rupert was great from start to finish, really friendly and helpful. I was having a nightmare with some damaged shower tiles the day before I was moving out of a rental property. Rupert helped me to understand hat the problem was and he squeezed me in during a really busy time of year for him, both personally and professionally. He kept me updated throughout and the work he carried out was great and I am delighted to say I've received my deposit back as a result. I would certainly recommend him to anyone that needs their natural stone tiles restoring! Thanks Rupert!
By Gillian C, Guildford, 06 January 2020
Very pleased with the result the tiles are back to new.
By Ann A, Virginia Water, 09 December 2019
Rupert was extremely professional. I was very pleased with the outcome; noticeable cleaner, smoother and brighter. I was actually thinking of changing the entire flooring as It looked so worn and tired before he service but now It’s been brought back to life. Thank you!
By Karolina A, Edgeware, 09 December 2019
Response to enquiry within hours and appointments on time.
By Mrs B, Oxshott, 02 December 2019
Rupert was friendly and professional and left my kitchen floor looking like it was brand new again. Would definitely use him again and will be happily recommending him.
By Haley , Sutton, 25 November 2019
Rupert replied almost immediately to my request for information. He arrived the next day explained what he could do to clean and improve the appearance of our terrace, His quote was competitive. He was able to obtain the products he needed quickly and the work was completed 2 weeks later. The terrace looks amazing.
By Charles L, Farnham, 25 November 2019
Totally professional, feels like we have a new bathroom with so much less hassle and so much cheaper.....we will be thrilled to show off our bathroom instead of it being an embarrassment!
By Jane T, Weybridge, 18 November 2019
Brilliant work done, easy efficient and lovely chap!
By Sarah E, Haslemere, 18 November 2019
Rupert was very friendly and easy to have working in the house. Renovated our grotty old shower cubicle and it looks great. Would happily recommend him for his professionalism and courteous customer service.
By Marcus L, Farnham , 11 November 2019
Many thanks for sound advice and efficient work. See you again in a few years.
By Miriam M, Tadworth, 11 November 2019
Rupert was prompt and extremely professional. He explained the process from the beginning and was great to advise the best treatment for our kitchen floor for us, not the most expensive. Highly recommend and w would definitely use him again.
By Jaz , Godalming , 11 November 2019
Excellent service and efficiency.
By Carol M, Grayshott, 11 November 2019
Floor looks great!
By David M, Epsom , 04 November 2019
Always on time, responsive and friendly. Answered all our questions. Cleaned very well! Will definitely call him again.
By Tiffany M, Cobham, 08 October 2019
Looked like a new bathroom! Rupert was friendly and professional. Great job, thank you.
By Lucy S, Weybridge, 30 September 2019
Rupert did a great job repairing and resealing our Victorian hall tiles, they look great. He responded to my initial enquiry really quickly and was professional and reliable throughout.
By Kate W, Witley, 30 September 2019
Excellent results and Rupert was very professional, polite and thorough. I would definitely recommend him.
By Lauraine B, Leatherhead, 23 September 2019
Rupert is clear in explaining the planned works. He carries out the work comprehensively, neatly and pleasantly . Would have no hesitation in recommending him.
By Roy C, Woking, 23 September 2019
Rupert provided a very prompt, efficient and high standard of work. He was very pleasant and I was very pleased with the results.
By Mrs C, Cobham, 09 September 2019
Rupert was timely, conscientious and thorough. Would recommend him.
By Gillian N, Farnham, 19 August 2019
Thanks to the Tile Doctor my shower is looking great, I won’t be embarrassed to let visitors use it anymore! Rupert worked hard & was a very pleasant man. I highly recommend the service it’s much cheaper than having to replace a horrible shower.
By Sarah C, Woking, 19 August 2019
By Helen T, Frimley, 19 August 2019
Rupert was timely neat and tidy and a pleasure to deal with.
By Chris W, Weybridge, 12 August 2019
Rupert cleaned and repaired a victorian tiled floor for us. We are very pleased withe the result. he is reliable and pleasure to deal with.
By George J, London, 05 August 2019
Prompt, professional, efficient and a fair price. Rupert did an excellent job. Very happy to request further work and to highly recommend him to friends and family. Thank you.
By Neil S, Cobham, 05 August 2019
It was a pleasure to deal with Rupert McLeod, who was on time, efficient, professional, clean, and the job came in as estimated.
By Simon B, Epsom, 05 August 2019
Rupert visited my property in Guildford and we discussed what might be wrong with the tiles. I was delighted that he recommended very sensible first steps that helped me keep the costs down without overdoing it with unnecessary work, while also still addressing the problem (of cracking and staining grout). Thank you Rupert, I'll definitely call you in future next time a tile job comes up or this problem resurfaces.
By Liam L, Guildford, 29 July 2019
Very pleased with our cleaned and sealed slate floor. We are discovering colours in the tiles we didn't know existed!
By Lesley J, Farnham, 22 July 2019
Great guy super job , friendly, helpful, kept me informed , good communication
By Keith A, Waybridge, 03 July 2019
Efficient and excellent job.
By Emily M, Walton On Thames, 02 July 2019
Excellent service and very pleased with the results
By Jane B, Godalming, 01 July 2019
Absolutely delighted with work done on cleaning, restoring and sealing my bathroom tiles. Highly recommend as very professional, tidy and competitively priced .
By Fiona , Claygate, 01 July 2019
Thanks. very pleased.
By David B, Cranleigh, 24 June 2019
I had a floor that had just been laid with very heavy grout haze. I had already had advice from two other professional floor cleaners who had advised me that the floor was irreparable and would need to be pull. . .
d up. As soon as I spoke with Rupert, it was clear he was extremely knowledgeable. He asked questions none of the other companies had. By understanding the specific nature of the problem, he was able to solve it by first removing the grout polymers and then applying an acid wash. The floor came up brilliantly. Rupert was the only person I spoke to that could fix this, everyone else told me I needed to replace my floor! Superbly knowledgeable, professional and did an excellent job. Don't bother speaking to anyone else, just call Rupert!
By Pascoe R, Guildford, 10 June 2019
fantastic service and excellent job
By Mr F, Farnham, 04 June 2019
Rupert McLeod was knowledgeable about the issues with our limestone flooring and carried out the claaning and resealing process in a thoroughly professional manner. He is polite and pleasant to deal with and cleaned up properly after the work was completed.
By David C, Haslemere, 28 May 2019
I found Rupert after few unsuccessful attempts to clean our 1930s' quarry tiles myself. I received a few quotes and choose his as it was most comprehensive and detailed. The end effect was a freshly clean, polished and restored floor. I would recommend Rupert to anyone who is looking for a quality outcome. I hope to request his services in the future.
By Magdalena C, Epsom, 20 May 2019
Kitchen, utility and WC area terracotta tiles cleaned and resealed.
By Stuart H, Camberely, 20 May 2019
Bathroom looks better than it did before
By Baz P, Dorking, 23 April 2019
Good job for sensible price
By Peter T, Epsom, 23 April 2019
Tiles look brilliant, very pleased with the results!!
By Ainslie B, Esher, 15 April 2019
Friendly, professional, high standard service by Rupert. I would absolutely use him again & highly recommend him to others!
By Venetia C, New Malden, 15 April 2019
Good finish, happy with the job
By Emma L, Dorking , 15 April 2019
My kitchen floor was thoroughly cleaned and areas of crumbling grout were repaired. I am very pleased with the results.
By Michelle D, Fetcham, 15 April 2019
Rupert was very quick to reply to my enquiry and seemed like a genuine guy. He came back with no query to re-do some of the repairs.
By Helen G, Walton-on-thames, 15 April 2019
Good job done, obliging and helpful
By Marion E, Churt, Farnham, 09 April 2019
Rupert has done a brilliant job bringing our limestone kitchen floor back life. Has made the entire kitchen look new again. Great attention to detail and a pleasure to have round the house, would highly recommend.
By Andrew M, Godalming, 18 March 2019
Great service Thanks
By Angela , Ewshot, Farnham, 04 March 2019
Polite, professional, responsive. Managed my expectations with regards to results on limestone and did the best job possible. Would recommend.
By Laurian S, Ash Vale, , 04 March 2019
The West Surrey Tile Doctor, Rupert Macleod, arrived on time, worked hard while he was here and left the floor looking something like it must have looked when installed 20 years ago. I was seriously pleased w. . .
th the result and would recommend highly to all my neighbours. Thank you
By Mary G, Richmond, 25 February 2019
We had 2 visits from Rupert, I think interns of the first visit when we had tiles repaired our expectations may have been some what unrealistic though our expectations were based on The Tile doctor general si e. The second visit where the tiles were stripped and clean. the finish was excellent, so our scores reflect both visits
By Alex D, Kingston , 19 February 2019
Excellent service. Rupert was great, would definitely recommend him and use again!
By Victoria R, Haslemere, 11 February 2019
Rupert was brilliant! Delighted with the results and he was very professional .
By Claire M, Isleworth, 11 February 2019
Professional friendly service
By Amanda B, New Maldon, 04 February 2019
Rupert was very professional and carried out the work exactly as described during the quotation phase. He cleaned, regrouted and resealed our travertine shower and a small area near the toilet. Both areas now look so much better. He also gave me really good tips and ideas on how to manage it all moving forward so that it stays clean and mould free. Thank you.
By Heidi B, Pyrford, 28 January 2019
Professional and friendly service
By Luis , Hayes, 28 January 2019
Great job.Floor looks amazing.What a difference.Excelend workmanship.Left clean and tidy.5 stars.
By Tomasz P, London., 31 December 2018
Very helpful and efficient service.
By Kirsty W, East Molesey, 31 December 2018
By Jane S, Camberley, 31 December 2018
Rupert was fantastic. Very quick response to my initial enquiry. I can't tell you how thrilled I was with the floor. It looks better than I've ever seen it. It really does look like a new floor. Service was pr fessional, polite and exactly as described. I would thoroughly recommend Rupert to family & friends.
By Laurie D, Woking, 31 December 2018
Polite and friendly. Neat and tidy workman.
By Jo C, Farnham, 18 December 2018
Rupert was very punctual, pleasant and worked hard. Our terracotta floor had been down for 22 years and the tiles and the grouting now look very much like they did 22 years ago.
By David B, Haslemere, 10 December 2018
Rupert is very knowledgeable and did a great job with our ageing bathroom.
By Julia R, Cobham, 27 November 2018
Unfortunately Rupert, despite his obvious knowledge, was unable to solve the problem that we had identified and which he had originally thought would be easily dealt with.
By Jonathan G, Godalming, 26 November 2018
well done Rupert. youve transformed my kitchen floor. Will recommend you to all.
By Rupert P, Leatherhead, 26 November 2018
I needed a floor dealt with by a certain date within a week of my enquiry and Rupert worked around his busy schedule in order to fit me in. Most grateful.
By Pippa L, Ashtead, 19 November 2018
excellent job,on time, courteous clean job throughly recommend
By Mr N, Guilford, 19 November 2018
Very professional job by Rupert. On time, clear about what he was doing and very personable.
By Jon , Epsom , 19 November 2018
Professional and reliable service.
By Henry B, Woking, 05 November 2018
We are absolutely thrilled with Rupert's transformation of our orangery/kitchen floor tiles and grouting. It has completely bought back the floor to life and the tiles look like new. I would have no hesitation in recommending Rupert to all my friends.
By Mrs P, Kingston Upon Thames, 05 November 2018
By Amanda J, Wimbledon, 05 November 2018
Proactive and professional. Great communication throughout.
By Cameron W, East Sheen , 05 November 2018
By Leanne T, Claygate Esher , 05 November 2018
The work was fine and done quickly and on budget but he spilt something on our new carpets which took some time to remove which was rather annoying
By Aileen D, Hampton , 29 October 2018
very prompt efficient and timely service
By Clinton H, Epsom, 29 October 2018
Tenant very pleased with the results
By Beverley W, Weybridge , 29 October 2018
The tile doctor did need to return to complete the job as on the first day it was not quite done and tiles needed to be made more even. The final result looks good. They are old tiles so it was a difficult job.
By Sarah M, Godalming, 29 October 2018
Amazed at the transformation of our travertine tiled floor! Had forgotten how good it looked when it was first laid. Rupert was punctual, polite, pleasant and tidy. Highly recommend him!
By Susan L, Epsom, 22 October 2018
Good service, work completed as promised
By Nicky H, Ashted , 19 October 2018
Excellent service, knowledgeable, polite and efficient. Thank you
By Charlotte D, Nr Farnham, 19 October 2018
Great service as always, my tiled stone floor looks great
By Amanda F, Effingham , 19 October 2018
Service was good and prompt. Slightly let down by not turning up for the 1st appointment and having to wait 2-3 weeks for the next available slot.
By Damian S, Esher, 01 October 2018
Professional, friendly service. Thank you
By Ken A, Woking, 01 October 2018
First class job,first class service,the finished result is amazing! Thank you Rupert
By Christine F, Caterham, 24 September 2018
Rupert was very punctual and professional. The work was completed within 3 days of my original enquiry and to a very high standard.
By Rebecca E, Epsom, 17 September 2018
Rupert did a fabulous job throughout. Initially directing me through TileDoctor when I contacted him directly then the estimate and the work were quick and top quality. We'll certainly recommend h to family, f iends and neighbours
By David L, Chertsey, 17 September 2018
Excellent work, reliable and competitive. Will have Rupert back when we need to get the tiles looked at again.
By Hartej J, Walton-on-thames, 17 September 2018
Amazing, looks like I’ve got a new kitchen floor. Hated the white grout always looked dirty now it’s grey easy to clean thank you millions
By Donna B, Windlesham, 10 September 2018
Professional, tidy ,clean.very happy
By Tony F, Dockenfield Farnham, 10 September 2018
Rupert was professional and friendly. He took the time to take away and test one of our tiles, and returned it promptly. We seem to have a rather tricky stone patio - and Rupert took the time to do his research before recommending what would be possible. We look forward to using Rupert in the future.
By Joanna P, Farnham , 07 September 2018
Rupert was very prompt and professional, cleaning one shower and regrouting another. He came back quickly to resolve an issue and was polite and well mannered throughout.
By john M, Camberley, 03 September 2018
Very pleased with service
By Simon H, Woking, 29 August 2018
Rupert did an excellent job of cleaning up our outdoor porcelain tiles, after the landscaper left with them with grout residue that couldn't be shifted.
By Ian G, Camberley, 29 August 2018
Very pleasant and satisfied with the thoroughness and professionalism.
By Mohan , New Malden, 20 August 2018
Very pleased with the improved appearance of the quarry tiles. Rupert also very helpful in removing the ancient paint splashes from other tiles.
By Suzanne F, Orpington, 13 August 2018
Rupert was very professional, very knowledgeable and did an excellent job of my kitchen ceramic tiles. I would recommend him to anyone needing tiles to be cleaned.
By Mrs N, Guildford., 13 August 2018
Absolutely First Class Service ... very very happy! Rupert was professional, courteous and knowledgeable ... in short nothing was too much trouble. All my email / text communications with Rupert were dealt w th in a timely manner, and Rupert's time-keeping was impeccable. I am supremely pleased with the end result and will certainly be using the services of your company again! Thank you.
By Anna , Windlesham, 06 August 2018
Rupert did an excellent job.
By Rene D, Guildford , 06 August 2018
Friendly professional service. Great results.
By Steve W, London, 25 July 2018
Rupert was knowledgeable, fast and efficient. A job well done Thank you
By Nathalie V, Weybridge, 20 July 2018
Floor looks amazing. Much cleaner than I was expecting.
By Lisa.norton , Bexley, 19 July 2018
Excellent job, much appreciated
By Sean H, Epsom, 19 July 2018
Very efficient and friendly service
By Nicky E, Chobham, 17 July 2018
I was very pleased with the professionalism and work that Rupert carried out on our floor and would refer him.
By Mike S, Haslemere, 10 July 2018
Thanks Rupert, Happy with the work. Lee
By Lee T, Lewisham, 10 July 2018
Rupert has been cleaning our slate bathroom annually for theee years now. He does such a thorough and detailed job and our bathroom looks amazing, like it was the day we had it fitted. A really decent chap to have in the house, professional, tidy and respectful of working in someone’s home. Would highly recommend Rupert to anyone.
By Andrew C, Brighton., 06 July 2018
Better than when they were first laid! Rupert did an excellent job and meticulously cleaned a large area with a superb result.
Very pleased, will certainly recommend to anyone needing tile cleaning.
By Gayle C, Epsom, 03 July 2018
A very good job done with little fuss.
By Piper D, Weybridge, 03 July 2018
Rupert did a fantastic job. He was diligent and reliable, and performed the work to a great standard in very short order. We would have no issue recommending his services to friends and family.
By Fiona S, Walton-on-thames, 27 June 2018
Rupert was punctual and courteous. He worked hard all day and did a very professional job. We are very happy.
By Laura S, Sunbury On Thames, 27 June 2018
First class professional job. Floor looked like new afterwards
By Gary M, Tunbridge Wells , 25 June 2018
Our kitchen floor has been transformed. Great service.
By Carolyn R, Plumpton Green, 25 June 2018
Very professional and a good service
By Martin W, Working, 19 June 2018
Rupert was efficient and prompt in his communications at all times. He was pleasant to have in the house. He did a great job of removing the previous degraded grouting and then regrouting the area. There were several cracked tiles which needed replacement, this was not initially carried out to a satisfactory standard with two tiles proud of the surrounding flooring. We promptly contacted Rupert about this and he was quick to arrange a return visit to rectify the work. Our kitchen looks a lot cleaner and brighter thanks to Rupert's work.
By Amy L, Hazelmere, 15 June 2018
Professional, friendly, reliable and diligent. 10/10
By Adam T, Cobham, 06 June 2018
We had used Rupert for 2 jobs ,bathrooms and polishing marble floor and will be using him again and not hesitate to recommend him. He completed the work to our satisfaction and also re did some areas. Was also respectful of the house when working. All round a very good customer experience
By Nicky K, Surbiton, 04 June 2018
Rupert took time to discuss, the work carried out excellent and very clean.
By Simon Y, East Molesey, 18 May 2018
What a wonderful service you offer! I’ve tried many products to try and restore my patio but none have worked. Rupert was brilliant and did a great job! I would recommend this service to anyone thinking of restoring tiles - I’m really happy with service - thank you
By Francesca H, Surbiton, 16 May 2018
Rupert arrived timely, and was very clear about what we should expect flowing the service and then how to continue ensuring my limestone floor is well cared for. Good service and results. Thank you
By Lyndsey S, Surbiton , 14 May 2018
By Michael D, Claygate, 04 May 2018
Rupert arranged an prompt visit and provided a quote for the work and arranged an early appointment to do the work. He was extremely professional in his approach, friendly and respectful and produced an excellent finish to the three areas which needed attention. Would thoroughly recommend him to others requiring this type of work.
By Arthur D, Epsom, 04 May 2018
Amazing service, very amicable and professional, too.
Rupert was prompt, efficient and extremely thorough. I'm incredibly pleased with the service received and won't hesitate to use him again or recommend him to others.
By Mrs M, Camberley, 02 May 2018
Excellent job done by Rupert. Really pleased with the results and would highly recommend to friends and family.
By Linzi G, Haslemere, 26 April 2018
I was really pleased with the work Rupert did for us. He responded very quickly to my initial enquiry and was able to do the work within 2 weeks. He did a great job, gave us advice, answered all my questions about tiles patiently and did our floor as well! I would highly recommend Rupert.
By Linzi G, Haslemere, 26 April 2018
Very pleased with the service provided and I recommended Rupert to a friend as a result.
By Richard M, Esher, 21 April 2018
Very nice job, delivererd exactly as quoted. Verry happy customer. Thank you Rupert!
By Richard T, Cobham., 19 April 2018
By John F, Leatherhead, 17 April 2018
Great job thank you
By Rachel , Caberley, 17 April 2018
I was really impressed with Rupert's manners and professionalism and the advice he gave. He was punctual, courteous and the restoration of our encaustic bathroom tiles to how we had envisaged was fantastic. Happily recommend.
By Louise K, Epsom, 02 April 2018
Rupert communicated really well throughout the process. The tiles look so much better and I am really pleased with the work!
By Constance B, Guildford, 29 March 2018
Rupert did a great job. Will definitely use his services again.
By Diana R, Ashtead, 25 March 2018
Rupert is really professional and efficient and got my tiles cleaned and re-sealed so they look as good as new. Really happy with the service.
By Victoria , Richmond, 23 March 2018
Very explanatory from the beginning, punctual and very professional. Have recommended him to friends.
By Miss P, Brighton, 09 March 2018
By Paul M, Surbiton, 09 March 2018
Rupert completed two pieces of work for me: 1. Renovating a limestone tiled floor to the hall and kitchen including replacing some cracked and damaged tiles. 2. Refreshing the tiles, replacing and relaying some tiles and renewing the silicon sealant in our bathroom. Both jobs were done well and I was especially pleased with the improvement to the limestone flooring. Polite and professional I would use Rupert again and recommend him to others.
By Peter T, Kt139qz, 25 February 2018
Brilliant service tiles look fantastic would recommend this service. I am very happy with the end result!
By Clare R, Chertsey, 20 February 2018
Very good job
By A J, Leatherhead, 19 February 2018
Excellent job done on our tiles, thank you Rupert!
By Sally T, South Chailey, Lewes, 17 February 2018
First class service and work from a really nice , approachable and friendly guy . We would not hesitate to use Rupert again and recommend him highly
By Andrew C, Camberley, 14 February 2018
Very professional service, floor looks completely different, like new. Very pleased. Rupert was a pleasure to deal with.
By Liz L, Cobham, 06 February 2018
Rupert has done a fantastic job. Kitchen/hall floor looks great. I highly recommend the 'Tile doctor'.
By Irina , Worcester Park, 26 January 2018
Amazing results, on stone floors, showers and Indian Stone bathroom surrounds. New grout in patchy areas looks great Will definitely have this done every couple of years going forward.
By Amanda F, Effingham, 24 January 2018
First rate - managed to remove red wine stains from stone fireplace within an hour.
By Andrew W, Woking, 17 January 2018
Our quarry tile floor had been damaged by a builder not protecting the floor when plastering the ceiling. The floor had acid marks and also had not been treated for several years. Rupert was very thorough and determined to ensure that we had a good result. The floor now looks great, much better than before the plaster spill and we are very happy with the result.
We are asking Rupert for a quote for refurbishing another quarry tile floor in our porch.
By Bob S, Farnham , 12 January 2018
Very responsive, very professional, dates available quickly, work done to a very high standard.
By Nick M, Oxshott, 12 January 2018
The work was carried out efficiently and in the time that we were quoted. We are very happy with the results, the floor looks very good.
By Professor P, Walton On Thames, 09 January 2018
By Frances C, Weybridge , 27 December 2017
Rupert dos a good job cleaning our kitchen and bathroom tiles and replacing mastics. He did make some extras from what we've agreed which was very impressive
By Ekaterina S, Virginia Water, 25 December 2017
Rupert was very friendly and the floors look much better. Only downside are the black marks on the kickplates under the cupboards and some of the skirting. I am hoping these will buff out.
By Jenifer H, Chertsey, 23 December 2017
very nice guy, great job, very happy
By Elena L, Surbiton, 22 December 2017
Rupert was on time, respected our house all appropriate measures were taken.
All work was fully explained prior to commence.
The finished works are excellent our limestone flooring
looks almost like when layed 8 years ago!!
So credit where due
Note there was very little hoovering to do which Rupert
said there would be.
By Janet L, Woking, 20 December 2017
Rupert was quick to respond to my enquiry and realistic about the finish he thought he could achieve with my terracotta tiles. When problems arose he was able to offer good solutions. His time keeping was excellent and he was a very friendly person to have working in the house.
By Claire P, Godalming, 18 December 2017
Professional, courteous, and prompt Explained the process and his method of working and procedures We would definitely recommend Rupert to other people.
By Rose , Epsom, 09 December 2017
The tiles in our conservatory needed sprucing up as they were looking tired. I was pleased to discover the Tile Doctor service - Rupert is very friendly and affable as well as professional and knowledgeable. He did a great job of cleaning our tiles and their appearance is much improved. Thank you Rupert!
By Karen C, Lightwater, 30 November 2017
Rupert did a very thorough job of cleaning our tiles and grout. I e very happy with the results.
By Natasha G, Esher, 19 November 2017
Punctual! Which meant I wasn't late for work. Very friendly. Very quick to give a quote. Very professional. I can't believe we didn't find him sooner as I lived with my brand new ruined floor for 11months. Excellent value for money. Would definitely recommend and use Rupert again without hesitation.
Thank you!! Oh and thank you for my neutral floor cleaner.
By Jason W, Surbiton, 16 November 2017
Very helpful and we're really pleased with the result! Thank you!
By Trish N, Guildford, 16 November 2017
Rupert is polite, respectful, hardworking and a pleasure to have in your home. His work is excellent. I would not hesitate to recommend him.
By Celia M, Guildford, 14 November 2017
Very professional , no fuss , job got done , excellent service .
By Simon D, Epsom, 06 November 2017
Excellent job in restoring our dirty and damaged quarry tiles. The results exceeded our expectations and Rupert did a lot of extra work to ensure the job was finished to a very high standard.
By Natalie G, Godalming,, 06 November 2017
Rupert was very professional, friendly and did an excellent job of cleaning my son's very dirty shower. It now looks like new.
By Jeremy M, Haslemere, 30 October 2017
Very happy with the work
By William C, East Molesey, 26 October 2017
Rupert was professional and efficient. My tiles are looking as good as new. Very happy with the work done.
By Joanne L, Cobham, 12 October 2017
I intended to replace my dirty and tired looking sandstone fireplace with a new one when my husband convinced me that we should try professionally cleaning it in the first place. I must state that it is a traditional log fireplace that came along with the house, with deeply embedded coal, oil and perhaps wax marks on both legs of the surround and hearth. I was skeptical if could be cleaned, but agreed as the cost of replacing was in several thousands! Got back from work today and was surprised at how amazingly clean the fireplace looked. The sandstone surround looks as good as new. There are slight marks on the hearth stone which I think adds character and keeps it from looking like a show home fireplace. Rupert had informed us that it was unlikely that the hearth stone marks would completely fade. Rupert was very professional, punctual and tidy. Highly recommend! Give Rupert a chance to wave his magic wand and save ur money!
By Padma S, Woking , 10 October 2017
Tile Doctor were recommended to one of our customers via a contractor we currently use for flooring but was sadly not experienced enough in the marble flooring industry to help. Every person we had out advised the whole flooring had to be ripped up and repair was not possible which would have been in the tens of thousands. Rupert came out and investigated, confirmed a repair and full polish could be done which would leave the floor as good as new. I am super impressed with their service, competitive price and friendly, helpful attitude. I would definitely recommend them to family and friends like.
By Lyn M, Oxshott, 10 October 2017
Rupert worked diligently across a highly riven slate floor bringing it back to life after it suffered 4 months of heavy traffic as a barn was converted to a home.
By Paul H, Farnham, 09 October 2017
Friendly and efficient service, would definitely recommend!
By Harry B, Camberley,, 09 October 2017
Extremely professional and helpful
By Mr W, Epsom, 06 October 2017
Rupert stripped sealant from shower, cleaned tiles/grout in the shower and bathroom floor and re-sealed tiles. Also re-did the sealant. Good job overall, had an issue with the sealant and spot on tiles which hadnt been done, but organised to come back straight away to rectify so pleased with the end result
By James R, Middlesex, 28 September 2017
Rupert left my kitchen very clean and tidy and I am Very pleased with the tiles now. Very pleased with the efficient service received.
By Shaheda N, Camberley,, 24 September 2017
Rupert cleaned, sealed and polished a very dirty limestone kitchen floor - which now looks better then new!
Great customer service, prompt, efficient and professional - would highly recommend!
By Maggy D, Esher, 21 September 2017
Good professional and personable service
By Mikkel B, Brighton, 20 September 2017
Rupert arrived on our doorstep within an hour or so of making an online enquiry, provided a detailed quotation for the work, kept in constant contact with us, carried out a very competent and professional job and was friendly and courteous throughout. We would certainly recommend him to others for any tiling job
By Stephen P, New Malden,, 08 September 2017
Saved our lives. We had an emergency, where our hand made Terracotta floor had been wrongly sealed by another third party. Our kitchen was ruined. Rupert tried so many ways to remove the problem sealer. He did not give up until it could be put right. Eventually we found a solution. After testing it worked, he removed the problem sealer from the entire floor and then sealed it correctly. Our kitchen floor is now restored. So happy to have our home back. Thank you so much.
By Paul C, Colgate, 05 September 2017
I've got a lovely cement tile floor in my hallway. I approached my local tile shop to clean the floor (remove the sealer and then re-seal) as there was a stain on it, caused by a leaking carpet cleaner. They used the wrong product and left my floor with an uneven finish - it looked awful. Rupert was able to reduce the damage - the finish is far more even and I'm confident that over time it will look even better (the cleaning product I use feeds the tile and over time, it creates a dull shine and protective layer on top of the tile). I'm very grateful for his expertise, time and effort. I was worried I had to replace the whole floor - and I absolutely love that floor - and now I feel reassured I can enjoy the floor for years to come.
By Sarah V, Worcester Park, 04 September 2017
Excellent service. Rupert was super polite, tidy and professional. His quote was clear and he answered all my questions with helpful information. He absolutely went above and beyond to ensure I was happy with the service. Which I was! The floor (and fireplace) he treated look amazing after the treatment - I didn't realise this was possible and will definitely get it done more regularly. I would totally recommend him to friends and family.
By Claudine A, Kingston, 31 August 2017
Polite , professional, excellent job
By Elaine T, New Malden, 08 August 2017
Rupert's work was done quickly, neatly and flawlessly. He rearranged his schedule to fit us in. We would highly recommend him to others.
By Julien F, Cobham, 04 August 2017
This was a difficult situation involving poor works by another tiling contractor who would ultimately be charged for the rectification works. Rupert handled the situation and site meeting really professionally and provided a report and cost that enabled us to reach agreement with the customer and contractor over the works necessary and fair costs. There was a real value add in appointing Tile Doctor for this situation.
By Pat P, Guildford, 24 July 2017
By Claire M, Addlestone, 23 July 2017
Very good service
By Mike F, Saltdean, 23 July 2017
Rupert did an excellent job and the bathroom looked amazing afterwards. He is professional, personable and works efficiently and tidily. We will definitely ask Rupert to come back!
By Andrew C, Brighton, 23 July 2017
10 out or 10, the score says it all.
By John B, Long Ditton, 23 July 2017
Rupert was thoroughly professional throughout and we were very pleased with his advice and final outcome.
By Tony M, Camberley., 21 July 2017
Promptly organised, delivered when promised. Good looking job when complete. Well done.
By David W, Surbiton , 20 July 2017
Rupert was absolutely brilliant. Very friendly and professional, worked cleanly and totally rejuvenated our quarry tile entryway. Would definitely call him again and recommend to friends.
By Lawrence W, Haslemere, 20 July 2017
Great advice, open honest and helpful Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results. Chris
By Chris M, Weybridge, 18 July 2017
From start to finish Rupert came across professional and helpful, he informed us of all works carried out in stages and explained the reasons behind his works. Any questions we had he answered them. We shall use Rupert again for upkeep and any future works
By Sarah S, Weybridge, 17 July 2017
Great job, lovely chap.
By Vicky R, Dunsfold, 10 July 2017
Rupert came in to clean my stone fireplace on Thursday 29June. He was on-time, his work was of an excellent standard and I am delighted with the result. Rupert was conscious of keeping the area clean and took all precautions to enable this.
Rupert is a great ambassador for Tile Doctor. Thank you.
By Sheila K, Windlesham, 09 July 2017
Very polite and friendly. I had tried all sorts of products on the tiled floor but to no avail. Rupert got them clean no problem.
By Julia P, Kingston, 02 July 2017
Mr McLeod simply forgot about the appointment. Took quite some time to realise this and contact me. Hence low professionalism score.
By Miss W, Leatherhead, 30 June 2017
By David W, Brighton, 29 June 2017
All as agreed
By Mark B, Selsdon, 28 June 2017
Very pleased with the whole process and the end result. Thank you
By Paul R, Eastbourne, 28 June 2017
Great service thanks
By Ros G, Leatherhead, 28 June 2017
Rupert worked very hard on the floor. First off the old seal would not come off. He then reseated it with a gloss finish which flaked off immediately so was removed. He then resealed with a mat seal. Although Rupert worked very hard on my floor the final our come was just ok and not really what I was hoping for
By Sharon C, Farnham, 28 June 2017
Great job finished to expected standard.
By Cian-ohare , Esher, 27 June 2017
Was contacted promptly after sending original email to arrange quote. dates for work to be undertaken sent within 1-2 days. Work of a high standard, Shower looks like new now, tidied bathroom and surrounding area very well. Friendly service.
By Nicola V, Claygate , 09 June 2017
Really pleased with the results
By Claire D, Surbiton, 07 June 2017
Rupert was very professional and excellent service!
By Ali M, Earls Court, 01 June 2017
Very professional service , very thorough and careful with moving furniture etc. Very informative about the ongoing care and treatment of the flooring. Would most certainly recommend Rupert .
By Sarah F, Haslemere, 23 May 2017
Excellent service and we are delighted with the work. Would definitely use Rupert again
By Sue G, Elstead, Godalming, 17 May 2017
Friendly and helpful attitude and the work was done thoroughly and efficiently.
By Ken B, Farnham, 08 May 2017
Excellent service, great job.
By Charles P, Kingswood, , 04 May 2017
Brilliant job, really friendly and professional - happy customer!
By Leigh T, Tongham, 03 May 2017
Our family bathroom was in desperate need of some tlc. As we have 3 teenage children it had taken a bit of a hammering. Rupert made it look almost new. A fantastic job and great service.
By Heather C, Godalming, 01 May 2017
brilliant work done. Management impressed with the results
By Jennfier K, Epsom, 01 May 2017
Very happy with work completed, Rupert was very helpful and kept us informed all the way along.
By Sam C, Blackwater, 26 April 2017
Rupert was a total professional from start to finish. I was worried as to how good he would be able to make the floor - the floor consists of almost white porcelain tiles, that my tiler had failed to seal. This meant they had absorbed dirt over the last two years - even after me scrubbing the floor, they always looked dirty. The room was big - a 24 feet long kitchen/dining room. But Rupert assured me he could get it clean again - and he was as good as his word. When I saw the room for the first time, I said "I have my new kitchen back - the floor looks as good as it did the day the tiler had put the tiles down". He left everything clean and tidy after the job - I wish I had discovered your website 18 months ago ! Thank you, Rupert, brilliant work.
By Simone M, Windlesham, 25 April 2017
Rupert was very diligent and very helpful, helping to move furniture and putting everything back in place. However, he did miss out filling in quite a few gaps with grout, but willingly remedied when we asked him to fill them in.
A very pleasant person.
p.s. We were not given the free 500ml bottle of Tile Doctor Neutral Cleaner.
By Mr A, Bramley., 20 April 2017
Fantastic service from Rupert... the floor looks amazing! Would definitely recommend to others and use again!
By Alexandra B, Farnham, 11 April 2017
Rupert was friendly and professional. The floor looks great and I am very pleased with the work carried out.
By Lucy P, Thames Ditton, 07 April 2017
I'm really happy with the result and we will make sure we don't use supermarket cleaners again on natural stone. Rupert was a very personable tradesman who took pride in what he was doing. He has identified the neutral cleaner as being the product we should have used in the first place and has sent me the website details.
By Philip L, Great Bookham, 04 April 2017
Despite bleeding fingertips, Rupert managed to clean, re-grout and re-seal a very dirty floor. Thank you!
By Susan M, Crowborough, 03 April 2017
Difficult job -but produced outstanding results! very pleased.
By Patrick V, Epsom, 23 March 2017
Rupert was friendly and professional. Very pleased with the floors he has cleaned. I've never liked the kitchen floor but cannot replace it, however after a professional clean, so much nicer.
By Kate B, Wadhurst, 19 March 2017
By Stephanie B, Eastbourne, 17 March 2017
Rupert was very helpful and courteous. He took trouble to talk about the jobs at every stage. A pleasure to deal with.
Angela Buxton. 10 March 2017
By Angela B, Ashtead, 10 March 2017
My 130 year old Victorian tiles were dirty and dull. Rupert did an excellent and careful job bringing them back to their full glory. We are completely thrilled with the result,
By Rachel I, Weybridge, 27 February 2017
Rupert could not have been more helpful. I had a particularly badly damaged slate shower. He tried a variety of different remedies and the end result was really fantastic. He was quick and friendly. I cannot recommend him highly enough.
By Susan , London, 16 February 2017
The floor tiles look fantastic, I should have done it before. They have been hidden for 12 years under carpet. I wouldn't hesitate in recommending Rupert.
By Karyn P, Worthing, 06 February 2017
It's as if we have a brand new kitchen floor! Rupert is really professional, approachable, friendly and knowledgeable. Many thanks for a tremendous job.
By Catherine B, Lewes, 12 January 2017
What an amazing transformation! Rupert did a wonderful job on our tired, grubby and old kitchen floor. He was friendly, polite and professional. He was also completely committed to achieving the best possible result - even when that involved extra work for him. I would highly recommend him and will have him back in the future for a top-up service.
By Marisol S, Brighton, 15 December 2016
A very accommodating and professional man, who did a great job on my quarry stone floor
By Amanda M, Beckley, 14 December 2016
Our limestone flooring was stained and looking a sad imitation of its former self. I'd been toying with the idea of attempting to clean it myself (impossible) and after much research found Tile Dr and Rupert online. A few hours under the capable courteous and meticulous care of Rupert and the floor looked better than the day it was laid - a total transformation. Thank you Rupert.
By Lisa C, Brighton, 09 December 2016
Thank you for doing a great job
By Brian M, Feaford, 26 November 2016
did exactly what he said on the tin
went out of his way to find a sealant for a flint wall
By Jack M, Brighton, 20 November 2016
Mr. McLeod was very professional and efficient in all his communications with us. He gave a clear and comprehensive explanation of what the work would entail.He was punctual, good humoured, tidy, and worked incredibly hard. The floor is fully restored and looks wonderful. Thank you.
By Kay S, Lauthton, 18 November 2016
Very professional and efficient service. Delighted with the result as it looks like a new floor. At the initial enquiry my emails asking questions about the process and products were answered promptly, timekeeping at the visit to provide the quote and when the work was carried out was excellent, the notes provided about care of the floor at the end of the job were helpful. I'd be happy to recommend Tile Doctor to friends and will use them again.
By Linda , Hove, 26 October 2016
Anita and I were both delighted when we got home last night and saw the results of your work - you really have brought the tiles up beautifully and the results are better than I'd hoped or expected. I hope you didn't hurt your back too badly humping the machine up and down the stairs. We are both most grateful. Thanks again.
By Anita E, Hastings, 24 October 2016
Rupert was very knowledgeable, practical & a pleasure to have in our home. He talked us through what we could & couldn't do for our ancient (& very badly damaged) original Victorian hallway tiles, scarred from the herds of children/teenagers passing through with bikes, skateboards & stilettos. Many tile surfaces were simply flaking off, PLUS there was about a hundred years-worth of ingrained filth to deal with. We never expected (or wanted) a floor that looked brand new (we're proud to have the original) but we wanted it to look loved & cared for. Rupert spent 2 days scrubbing & then varnishing the tiles, over & over, to a gleaming finish. The sealant smoothing the flaky surface to a uniform shine & bringing back the original colour. Extremely pleased.
By Chrissie B, Brighton, 15 October 2016
Extremely efficient and quick service. Very pleased.
By Christian A, Tendered, 14 October 2016
I had Rupert mcleod come to a patio job it was in a bad way Rupert was very professional both to me and the client. He has left the patio looking fantastic couldn't have hoped for a better outcome would highly recommend Rubert and tile doctor . Many thanks pete berry
By Peter B, Uckfield, 01 October 2016
By Paul S, Eastbourne, 23 September 2016
Superb job,we were involved and advised from the start to the end of the work. We are completely satisfied with the results... a wonderful looking floor from a completely ruined Victorian outer and inner entrance hall. Would refer Mr McLeod to any friends or neighbours needing advise on floors. Mr & Mrs Balch
By Mr C, Bexhill On Sea, 15 September 2016
Rupert has been fantastic! Great communication and advice. Rupert takes great care with his work and he restored our porch quarry tiles to a gleaming condition that we have never seen in the 20 years we have lived here. We would definitely recommend Rupert!
By Cathryn S, Crowborough, 07 September 2016
Rupert was excellent and I would highly recommend him. He kindly visited us first so he could look at the floor and he then discussed with us what the next steps would be and the potential results we would achieve. He was patient and very informative and happy to answer questions. He also was great at letting us know what the floor would look like during the different stages. We are very pleased with the work and wouldn’t hesitate to recommend Rupert. Thanks Paul
By Paul R, Mayfield, 30 August 2016
A fantastic service from Rupert, especially as he worked in our small shower on the hottest day of the year! The results were amazing - looks just like new. Thank you.
By Wendy W, Uckfield, 26 August 2016
Rupert did a great job and we were pleased with the results. Would. To hesitate in recommending to friends.
By Tracy L, West Horsley, 04 August 2016
Thanks, Rupert. Good communication, and fine proffessionalism.
By Jeremy B, Hove, 25 July 2016
All work very professionally carried out, floors are sparkling.
By Diane L, Firle, 04 July 2016
Rupert was very courteous and professional and completed the work within the estimated time.
I was very pleased with the grout cleaning which has transformed the look of the floor
By Peter S, Heathfield, 28 June 2016
Very impressed with Rupert's hard work and attention to detail in particular his speed in rectifying our problem with the floor not drying. It would have been helpful if he had realised the tiles were ceramic rather than slate at the survey stage.This would have avoided unnecessary use of chemicals and work.
By Sue E, Ninfeild Battle, 12 June 2016
Rupert worked really hard to bring our shower cubicle back to life. What a transformation! Saved us a lot of money in replacing the entire shower and re-tiling. Thank you Rupert!
By Fiona D, Nr Hailsham, 29 May 2016
Rupert has done a superb job and would recommend him without hesitation.
By Neil P, Lewis, 27 May 2016
Rupert was very helpful, reliable and dealt with my queries very professionally - has solved my kitchen floor dilemma - fantastic !
By Sian H, Brighton, 06 May 2016
Easy to contact and personable. Did a good job.
By Peter H, Herons Ghyii, 14 April 2016
By Mrs A, Buxted, 03 April 2016
End result was very good. Equipment problems resulted in some delay, but Rupert adjusted by recruiting a colleague to assist and made up for lost time.
By Adil A, Uckfield, 17 March 2016
Love the floor excellent job Thanks Rupert
By Pennny W, Maynards Green, 23 February 2016
Polite, considerate and professional.
By Geoff D, Argos Hill, 08 February 2016
Rupert was very friendly and professional. Many thanks
By Helen M, Eastbourne, 06 February 2016
We had inheriited a black slate bathroom when we bought this house. I was never happy with the way it looked. Shabby and not clean looking. We contemplated re doing the whole bathroom so that we could removed the tiles. This would have meant a lot of disruption, mess and expense.
Thought I would give Tile Doctor a go.
Could not be happier. Rupert told us exactly what needed to be done, the time, and the cost all in one visit.
He is very professional. Neat and tidy. Polite. I would have no hesitation whatsoever in recommending him. If saved us a lot of time and money, and left us with a sparkling beautiful bathroom. Thank you.
By Kathleen M, Hove, 19 January 2016
Rupert was very patient and enthusiastic to deal with a difficult problem.
By J B, Brighton, 05 December 2015
Very pleased with Rupert, many thanks.
By James G, Brighton, 20 October 2015
Rupert was on holiday when we first tried to contact him but contacted us on his return.
By Annette N, Mayfield, 18 September 2015
My tiles look fabulous. Rupert came as promised to quote, and even gave me a demo by treating one of the tiles. Not only did he do a great job on our kitchen floor, but he also noticed the porch tiles looked dirty and cleaned them up for us too. Rupert went the extra mile to give us a really good service, we would recommend him highly.
By Ms C, Mayfield , 07 September 2015
Rupert has worked magic on my terracotta tile floor. It was unsealed when I moved into my house and no amount of scrubbing, steaming or coaxing ever got it clean enough for me to want to seal it.
Rupert was very professional and explained clearly about the results I could expect, given the condition of the floor and the grout and he surpassed all expectations!
I now have a bright, shiny, clean floor to be proud of - not an eyesore! I wish I'd discovered the Tile Doctor years ago - I would thoroughly recommend Rupert to anyone who needs to spruce up their scruffy tiled floor - you won't be disappointed!
By Claire S, Wadhurst, 17 August 2015
Brilliant service. Rupert was friendly and efficient. Very pleased.
By Cassie L, Crowborough, 04 August 2015
I was thrilled with the result of his work and really pleased that i had it done at reasonable cost. he was friendly and courteous and got the job done in the time stated
By Kit G, Newhaven, 20 July 2015
Polite, friendly, efficient, prompt and professional. Could not ask for better.
By H K, Brighton, 06 July 2015
Our Floor was in a terrible state and required a great deal of hard work, it now looks amazing thanks to Rupert. We are very pleased and would certainly reccomend Rupert. Aswell as doing a good job on the floor, Rupert was also very good at communicating and taking care of the property while he was working.
By Fiona D, West Sussex, 22 June 2015
I had tried several products on my kitchen floor as the tiles have a grain and were very difficult to clean. Rupert was able to restore the tiles to look like a new floor. I am delighted with the result.
By Cathy R, Hove, 22 June 2015
I had a marble floor that had some scratches on the surface,contacted Tile Doctor and they put me in contact with Rupert Mcleod.He came the next day and told me how he could make good the floor and gave me quote. He came and did the work as per his quote, the results were fantastic, the marble floor looked better than new. I cannot thank Rupert enough.Top man,top job
By Trevor J, Findon Valley, Worthing, 19 June 2015
Rupert carried out the work required in a quick and efficient manner. He was extremely polite and professional and so far we are very pleased with the results.
We live in a new house and unfortunately the tiles in our en suite wet room were very slippery when wet and would cost a lot to replace so having the non slip coating was something we wanted to try before laying out a lot more money and it certainly has worked. Thank you Rupert. This feedback was given on 26/05/2015
By Marion , Bognor Regis, 26 May 2015
Rupert fully explained how he would complete the job, gave a quote and carried out the work quickly, professionally and to a very high standard leaving the areas clean and tidy. I have recommended him to a family member already.
By Louisa T, Horsham, 25 April 2015
Rupert and his colleague were pleasant and professional. I was a little disappointed with the extent to which the tiles cleaned up and I thought the price was high given the limited area to be treated and polished. However, the overall finish is a big improvement on how the tiles were before and I appreciated Rupert on his own initiative washing down our external path tiles - simply because he had the machine there.
By Peter C, Brighton, 18 February 2015
Rupert cleaned and resealed our brickwork kitchen floor. The results are really fantastic. On his first visit to cost the work he demonstrated clearly what he would be able to do. He was very professional and worked to his initial quote which required two days' work. I am happy to recommend him.
By Mrs C, Wadhurst, 11 December 2014
Very professional service, knowledgeable and helpful recommendations and the result was very good. Highly recommended.
By Victoria M, Beckley, 21 November 2014
Tired dirty old slate floor that i did not really like. Not long moved in so much to do so decided to revamp rather than replace. So glad we did, from contact to end all quite effortless and efficient. floor looks clean, shiny and all the colours have come back to life i now love my floor! Would recommend. Thanks Rupert.
By Shirley B, Haywards Heath, 25 October 2014
I actually like my slate floor now, after thinking I would cover it with vinyl!
By Lucy , Robertsbridge, 30 September 2014
A difficult job due to the nature of the stone so the result is not perfect but can't fault the team for attitude and effort.
By K.j.andrews , Brighton, 23 September 2014
Terracotta floor took 2 whole days to seal and clean. Although some marks didn't come out the floor is much improved and both Robert and his colleague were very helpful and polite.
By Stewart L, Hassocks, 20 September 2014
Very well done and nice professional people
By Sara P, Near Lewes, 05 September 2014
It was Rob Harris who carried out the work on our quarry tile floor. It was amazing the transformation. He did a fantastic job and would highly recommend him to others. I am amazed every time I walk across the floor. He bought it back to life!
By Kate L, Nutley, 16 June 2014
a very good job and a beautiful floor
By Yvonne U, Battle, 21 May 2014
Robert did a really good job cleaning our terracotta kitchen and hall floors, it looks so different now
By Mrs S, Sedlesbombe, 20 May 2014
Rob Harris not Rupert Mcloud attended to our floor.
By Penny C, Eastbourne, 13 May 2014
Very good service, tetracota tiles came up beautiful again. Would strongly recommend Sean, prompt, very helpful, good aftercare advice.
By Mrs R, Ringmer, 16 November 2013
Delighted with the finished result. Was well worth having the floor cleaned and resealed. Almost like new again. Wouldn't hesitate in recommending Sean to anyone.
By Mrs M, Ringmer, 07 February 2013
Pleased to see my floor restored - hoping it will stay looking like this.
By Mrs J, Tunbridge Wells, 22 October 2012