General

Tile Doctor Ltd is committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it.

What information do we collect?

Tile Doctor collects the following information:

• Information we learn about you from your use of our service.
• Data gathered from your visits to the site and other sites accessible from our web site.
• Information about the transactions you undertake.
• Details of the payment cards you use.

We use encryption and secure server software (SSL) to protect your data during the purchase of goods from our site.

Please tell us immediately if any of your personal details (name, address etc.) change, so that we can ensure our records are up to date.

What do we do with the information we collect?

We will use the information:

• To manage your account with us.
• For administering the use of our service.

We will monitor your use of our web site in order to identify customer preferences and track the volume of traffic on particular pages.

Marketing

We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in.

We may contact you be post, fax, email or telephone. If at any time you decide you no longer want to be contacted by us or to receive offers and information from Tile Doctor, please send an email to Info@TileDoctor.co.uk and we will remove you from our mailing list.

Disclosures of your information

We will not sell trade or rent information about you to others.

Transferring information overseas

We only use UK based servers and will not transfer your information outside of the UK.

What about cookies?

"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. The Tile Doctor Web Site uses cookies to improve your user experience by remembering your shopping cart information, without Cookies the website would simply not function. We also use Cookies in conjunction with Google Analytics to provide summary statistics about visitors to our site, they do not collate any personal information about you.

Security

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

Access rights

You have the right to access the personal data that is held about you.